Rallye BMW - Service Center

Pretty good experience My only complaint was that I had to chase down the service advisor to find out whether my car would be ready by the end of the day. Otherwise, everyt My only complaint was that I had to chase down the service advisor to find out whether my car would be ready by the end of the day. Otherwise, everything was great. More

The best BMW service in the area Everyone was pleasant and professional and made sure I was pleased with everything. After dealing with the horrible service in Freeport, this dealers Everyone was pleasant and professional and made sure I was pleased with everything. After dealing with the horrible service in Freeport, this dealership is a Godsend! More

Regular service plus recall Car was done so quickly. Actually in advance of what was expected. Service rep was clear in his plan for repair and timing. Got back to me by text and Car was done so quickly. Actually in advance of what was expected. Service rep was clear in his plan for repair and timing. Got back to me by text and phone. More

Service ADAM ROMANO is your GO TO SERVICE ADVISOR! Great service, excellent follow thru, no hassle, very easy to deal with. Service overall, all employees are ADAM ROMANO is your GO TO SERVICE ADVISOR! Great service, excellent follow thru, no hassle, very easy to deal with. Service overall, all employees are very helpful and attentive. More

i visited the dealership to have my car check. Service people were fine in listening to my problem with the 750L1.. the problem is that is that it seems to burn oil and they had no solution. I wa Service people were fine in listening to my problem with the 750L1.. the problem is that is that it seems to burn oil and they had no solution. I was told that I should expect to put in a quart of oil every 800 miles. that is not acceptable as I also have a S550 '15 and that does not happen. I like the car but do not know how much longer I can continue to be (1) annoyed when it says you need one quart and (2) stop to get and put in the oil. is there a solution? More

EXCELLENT SERVICE CAROL ALWAYS TAKE CARE OF ME WHEN I BRING MY CAR IN FOR SERVICE AND SHE ALWAYS GET ME A LOANER & ALWAYS KEEPS ME INFORMED ABOUT MY CAR.. CAROL ALWAYS TAKE CARE OF ME WHEN I BRING MY CAR IN FOR SERVICE AND SHE ALWAYS GET ME A LOANER & ALWAYS KEEPS ME INFORMED ABOUT MY CAR.. More

Excellent Service The care and attention that I received met and surpassed my expectations in every respect. Staff members did every thing possible to make my experienc The care and attention that I received met and surpassed my expectations in every respect. Staff members did every thing possible to make my experience a pleasant one. Above all, as is usually the case, Carol Clarke Muniz, my Service Advisor was simply outstanding. She answered my questions promptly and helped to resolve all issues in a timely and professional manner. Great experience. More

Good Service Very professional and excellent service. Dennis is always on top of his job. His service is the best. I feel very comfortable at Rallys. HIGHLY RECOM Very professional and excellent service. Dennis is always on top of his job. His service is the best. I feel very comfortable at Rallys. HIGHLY RECOMMENDED. More

Well managed service organization The peoples at Rallye care about their customers. They are quality oriented which ultimately leads to customer satisfaction and a positive service ex The peoples at Rallye care about their customers. They are quality oriented which ultimately leads to customer satisfaction and a positive service experience at the dealership More

Detail of my car The appointment for detailing of my car was at 8:30am. When I drove into the service area I was greeted with a very friendly staff who asked if I want The appointment for detailing of my car was at 8:30am. When I drove into the service area I was greeted with a very friendly staff who asked if I wanted coffee or water and they got to work right away. They took pictures of the entire car and the paperwork was ready for the service advisor (Frank) who asked me for the contact information, took down the special coupon pricing and informed me that the loaner car is being prepared for me. After about 5minutes of waiting I was asked to sign the paperwork for the loaner and I was out the door. At around 3pm I received a phone call from Frank telling me my car is ready for pickup. I got my car back shiny, smelling like new, very clean. There were only a few smudges on the windshield but that was not a big deal. The engine was cleaned and polished as well and they even touch-painted a dent in my back bumper. I am very happy with the work Rallye BMW team did on my car. More