5,255 Reviews of Rallye BMW - Service Center
Exceptional Best Service Department I have ever experienced. If the price is right, I will remain with Rallye. My lease is over soon and looking for a bigger vehi Best Service Department I have ever experienced. If the price is right, I will remain with Rallye. My lease is over soon and looking for a bigger vehicle but my payment must be in $420 range max More
Prices are always changing I drove my car in to be serviced with 4 recalls. I had to tow my car out after they told me that I needed a new water pump and the Rf Modulator had go I drove my car in to be serviced with 4 recalls. I had to tow my car out after they told me that I needed a new water pump and the Rf Modulator had gone bad while in the shop? I asked for a price and they gave it to me, then the service advisor said. Let me save you some money and knocked the price by 400 dollars. When I said no he said he would knock it down even further. I felt like I was on the game show let's make a deal. My mechanic gave me a price below what bmw said and with bmw parts. More
Service experience Simply the best service! Received a loaner with no prior notice. Always a great experience at Rallye! Will be back for my next service needs. Simply the best service! Received a loaner with no prior notice. Always a great experience at Rallye! Will be back for my next service needs. More
Out of towner with a flat tire Visiting the area and on my way to upstate NY for a BMW scheduled service near my home. Hit a pothole in the snowstorm and got a flat tire, Rallye BMW Visiting the area and on my way to upstate NY for a BMW scheduled service near my home. Hit a pothole in the snowstorm and got a flat tire, Rallye BMW service department was wonderful. They said to come right over. They told me to take my time but they would help me. Not only did they replace my tire (and handle my tire insurance) they also were able to do the scheduled service. This was so helpful as I did not have to reschedule in upstate NY. The service department was friendly and courteous and the facility was immaculate. The waiting area was comfortable with complimentary water coffee or tea and bagels. The staff kept me informed of the progress of my vehicle and my car was serviced in a very reasonable time. Me. David O’ Neill, the service manager that assisted me was terrific. He made a day that could have been a disaster into a comfortable experience. Rallye and staff get 5 stars or more from me. More
I felt good in this dealer ship Not for nothing I don't go to dealer ship for anything because you hear many horror stories but here I told them what I wanted and they did just what Not for nothing I don't go to dealer ship for anything because you hear many horror stories but here I told them what I wanted and they did just what asked. Geo my service rep was on point and keep me updated on what was going on. I had a good experience. More
Amazing Professional very helpful and met my needs after I had my car towed in they worked together to get me a loaner car in a promptly manner while they wor Professional very helpful and met my needs after I had my car towed in they worked together to get me a loaner car in a promptly manner while they worked under pressure with many other customers More
Pleasant experience I went there for regular maintenance but they had to keep my car longer as there was a recall issue with my passenger’s airbag. They provided me a lo I went there for regular maintenance but they had to keep my car longer as there was a recall issue with my passenger’s airbag. They provided me a loaner car which was almost brand new with only 300 miles on it. Got my car back a day later, all washed and vaccuumed for free. All the crew who I’ve dealt with were all friendly. Overall, it was a hassle-free experience for me. More
Enjoyed doing business with them. Both sales and service people were very cooperative and nice. I enjoyed doing business with them. Specially, recently I visited for service and I wa Both sales and service people were very cooperative and nice. I enjoyed doing business with them. Specially, recently I visited for service and I was very impressed. Service advisor was very helpful and accommodating. More
Excellent Its always a pleasure bringing our cars in for service. Everyone is attentive, polite and extremely helpful in whatever we need to be done. Thank Its always a pleasure bringing our cars in for service. Everyone is attentive, polite and extremely helpful in whatever we need to be done. Thank you again for the great service you provide More
Excellent !!!!! Excellent service. My service advisor was efficient wonderful!!!!! Loving Rally BMW!!! Can’t wait to get my new car in December !!!! Waiting Excellent service. My service advisor was efficient wonderful!!!!! Loving Rally BMW!!! Can’t wait to get my new car in December !!!! Waiting for the BMW X5 2019 More