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Rallye BMW - Service Center

Westbury, NY

4.6
5,190 Reviews

5,190 Reviews of Rallye BMW - Service Center

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December 03, 2024

Chris made the entire process very easy. He kept me up.to date and the car was ready when promised. Excellent service from start to finish. More

by fbragaglia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Rallye BMW responded

We're delighted to hear that Chris provided excellent service and made the process smooth for you at Rallye BMW. Thank you for sharing your experience, and enjoy your new car!

December 03, 2024

Good service and attentive staff makes it easier to service my car Attention to request services needed in a more timely manner. More

by LROSENDORF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Channan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Carrozzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Geary
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Rallye BMW responded

Thank you for sharing your feedback! We're glad to hear that our team at Rallye BMW provided attentive service. We'll work on improving the timeliness of requested services and appreciate your input.

December 02, 2024

Nice people and good service but my car came from a simple oil change and inspection with the auto start not working and my tire pressure was low on all tires. What else was forgotton? More

by larryspiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Persaud
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Rallye BMW responded

Larry, thank you for sharing your experience with us. It's concerning to hear about the issues following your service visit, and we apologize for any oversight on our part. Please reach out so we can address these concerns promptly and ensure everything is in proper working order. Thank you, Chris Blanco - Service Manager - 516-833-4862

December 02, 2024

The salesperson was phenomenal. He handled a very difficult recall timing of the 5 series. Jason Thank you More

by GEISMARKEITH
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Tinling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Rallye BMW responded

We're delighted to hear that our salesperson provided phenomenal service during the recall process at Rallye BMW. Thank you for sharing your experience, and we're here if you need anything else!

December 02, 2024

We are very pleased with the service . They took the car right away and fixed the issue that day ! More

by Jill betesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Dec 02, 2024 -

Rallye BMW responded

Here at Rallye BMW, we always value and appreciate our customers' feedback. Thank you, Jill!

December 02, 2024

Nick Soldo made the process returning my leased vehicle and pricking my new one fast and easy. More

by ecweisman1015
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Soldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Rallye BMW responded

Thank you for choosing Rallye BMW, we appreciate your positive feedback for Nick!

December 02, 2024

Dealership makes customers in every way possible while remaining curteous, professional, respectful and helpful. All the staff is quite friendly. More

by THESAHaYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Kraly
Dec 02, 2024 -

Rallye BMW responded

Thank you for sharing your experience with Rallye BMW! We're delighted to hear that our team provided courteous and professional service. We appreciate your kind words and look forward to serving you again in the future!

December 02, 2024

Cosmo has been great to work with - we have two cars from Rallye - Cosmo has consistently gone out of his way to make sure that all goes well More

by JOELHSALTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Rallye BMW responded

Joel, it's fantastic to hear that Cosmo has been consistently helpful with your experiences at Rallye BMW. We appreciate your loyalty and look forward to assisting you in the future!

December 02, 2024

He and the Rallye staff were all very professional, courteous and responsive which is all you can ask for. More

by JTKATZ25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Thomsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Rallye BMW responded

Thank you for recognizing the professionalism and responsiveness of our team at Rallye BMW! We're glad to hear that your experience met your expectations.

December 02, 2024

Anthony offers top notch service and was a pleasure to work with. Works around your schedule and is very accomodating. More

by AMRITANAYAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Rallye BMW responded

We're delighted to hear that Anthony provided you with exceptional service at Rallye BMW. Our team always aims to be accommodating and flexible for our customers' needs. Thank you for sharing your experience!

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