Back

Rallye BMW - Service Center

Westbury, NY

4.6
5,190 Reviews

5,190 Reviews of Rallye BMW - Service Center

Sort by
December 16, 2024

People and service are amazing, however, there's a definitely a shortage of loaner cars. More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Javier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
December 16, 2024

Very satisfied with the service! And reliability of staff especially my advisor Adam Extremely heloful More

by MEEKERSALESINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aa, Adam Romano
Dec 16, 2024 -

Rallye BMW responded

We're delighted to hear that Adam and the team at Rallye BMW provided you with reliable and helpful service! Thank you for sharing your positive experience.

December 16, 2024

The dealership treats me as family. My service person Breit Hines . Even knows my cell phone number. I would highly recommend Rallye as a place to do business. Steve Herman More

by Eaglechair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Corssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Rallye BMW responded

Thank you for sharing your experience! We're delighted to hear that Breit and the Rallye BMW team make you feel like family. Your recommendation means a lot to us, and we look forward to serving you again in the future!

December 15, 2024

From the moment of driving in and walking through the door employees are courteous, cognizant of customers presence and needs. Noone is standing around doing nothing or acting like they do not want to be More

by nphalidy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Rallye BMW responded

We're delighted to hear that our team at Rallye BMW made your visit a refreshing experience. Thank you for recognizing their dedication and attentiveness!

December 15, 2024

I had a great experience getting my BMW serviced. The staff was professional, and my car is running perfectly! More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca Kalmar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Deljanin
Dec 16, 2024 -

Rallye BMW responded

Kim, we're delighted to hear that your service experience at Rallye BMW was a success and that your car is running perfectly! Thank you for the kind words about our team.

December 15, 2024

The estimate of $15000 for services was ridiculous for a 15-minute Inspection, which didn't pinpoint any part problem instead generalized everything I waisted $150 paid for the discounted inspection fee on More

by AYAZ_KHAN825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Dec 16, 2024 -

Rallye BMW responded

Ayaz, I'm sorry to hear about your experience with our inspection service. We strive for transparency and accuracy in our estimates, so it's concerning that we fell short here. If you'd like to discuss this further or have any other questions, please feel free to reach out. Thank you, Chris Blanco - Service Manager - 516-833-4862

December 14, 2024

Got a salvage title 22’ M340i xdrive. Took it for an oil change and was told I’d get it by the end of the day. Got the text saying it was ready. Shortly after was texted that it wasn’t. I More

by Michael Yearwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Persaud
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Rallye BMW responded

Michael, I'm sorry to hear about the communication issues and frustration you experienced with your vehicle. It's great that things worked out in the end, but I understand how stressful this situation must have been for you. If you'd like to discuss further or if there's anything else we can do for you, please feel free to reach out. Chris Blanco - Service Manager - 516-833-4862

December 13, 2024

Chris Krahly is excellent. Straightforward and consistent Adam helped with my new BmW - also excellent knowledge clear explanations. More

by jean.kendall100
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Dec 13, 2024 -

Rallye BMW responded

Jean, we're delighted to hear that Chris and Adam provided you with excellent service at Rallye BMW. Thank you for sharing your experience!

December 13, 2024

I really appreciate the professionalism of the staff and specially the video that shows how they checking the car from point A to Z. More

by DOUDOUNE3650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Rallye BMW responded

We're delighted to hear that you appreciated the professionalism and thoroughness of our team at Rallye BMW. The video inspection is a great way for us to keep customers informed, and we're glad it made an impact! Thank you for your feedback!

December 13, 2024

Chris is incredibly helpful and accommodating. A true asset to the BMW team. Extremely knowledgeable. More

by MICHAEL@BARROWSLAW.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Hale
Dec 13, 2024 -

Rallye BMW responded

We're delighted to hear that Chris provided such helpful and accommodating service at Rallye BMW, Michael. Thank you for recognizing his expertise, we're proud to have him on our team!

...
19
...