Rallye BMW

Diana made my service appt and professionalism, courtesy and kindness! She is such a doll! I was met in the service drive by a few valets all happy to greet me and wish me a "good morning!". My service ad and kindness! She is such a doll! I was met in the service drive by a few valets all happy to greet me and wish me a "good morning!". My service advisor, David O'Neil met me there too. Escorted me into his cubical and listened to all my concerns with my 1991 325ic with 137,538 miles. You know when you bring in your car for service and the only words you can use to describe the issues are adjectives? Like thumping, banging, screeching etc. I really believe the s/a's take special classes to disipher those adjectives. They have found every problem I've had and then some! They discovered problems I didn't even know I had. Imtiaz was my technician and was so diligent and thorough. In speaking to David and Larry they advised me of the items by importance not price. I have been a RALLYE customer for 17 years and never had a problem. Diana arranged for a beautiful loaner car for my use while my baby was getting work done. I can't say enuf of RALLYE BMW, I really enjoy coming to RALLYE BMW. Their new facility is breath-taking and a lot of amenities to entertain the customer; of any age!! The folks at RALLYE BMW have such pride and compassion not only to the brand but more importantly the customer. They personally know you by name and with upmost respect always. Waiting for my baby to come from the car wash, I saw more smiling people milling around and attentive to all customers and employees alike. Go to RALLYE BMW, you'll be glad you did, they are just awesome people and gorgeous cars. I. lOVE RALLYE BMW!! More

I have purchased many vehicles from this dealership and I must say that this dealership is both efficient and effective. Their service is second to none. Just picked up a new car from them recently. They did must say that this dealership is both efficient and effective. Their service is second to none. Just picked up a new car from them recently. They did a great job preparing the car and made the day very special. More

My husband and I just leased our second BMW We found the My husband and I just leased our second BMW We found the experience with Ryan schlotter to be a very easy experience There was no haggling with pric My husband and I just leased our second BMW We found the experience with Ryan schlotter to be a very easy experience There was no haggling with price, the timing was as stated almost to the day The delivery went quickly with a very thorough run through of the new features More

Very courteous and professional service department. Called Matt Carlsen the service advisor and he immediately set up an appointment for the next day. Everyone was wonderful upon arrival, and my car w Called Matt Carlsen the service advisor and he immediately set up an appointment for the next day. Everyone was wonderful upon arrival, and my car was fixed in a timely manner. When I picked my car up, it was cleaned beautifully. Overall it was a very pleasant experience. More

Buying a new car doesn't always have to be stressful. Originally I signed a contract at another dealership. After leaving, I noticed that the terms of the contract were not as we discussed. I decided t Originally I signed a contract at another dealership. After leaving, I noticed that the terms of the contract were not as we discussed. I decided to see what Rallye BMW had to offer. My salesperson, Bert, made my entire experience positive and even pleasant. His integrity, easy manner and reassuring ways are just what I needed. Thanks. P.S. I got a great car too! More

Every time I bring my car in for service the staff at Rallye BMW can not do more to make it a great experience. There is no better dealer for customer service. The service advisors, front desk people, va Rallye BMW can not do more to make it a great experience. There is no better dealer for customer service. The service advisors, front desk people, valets are all friendly and always have a smile. I was being helped and waiting for my car, no more than 4-5 people walked by me and asked if I was being helped or if they could take care of me. Just Amazing. More

Great service, you are in and out quickly.I make the appointment for 1:30PM arrive at 1:00PM was out of there by 3:00PM. Everytime i go to Rally Service Department I deal with Dennis he makes things eas appointment for 1:30PM arrive at 1:00PM was out of there by 3:00PM. Everytime i go to Rally Service Department I deal with Dennis he makes things easier. Thanks to Dennis and his team. keep up the great work. More

kevin cone is allways very understanding ,he is very calm and helpfull i am so happy i have him as my service advisor i hope he stays a rallye motors it so easy when i have a problem i am all ways in and out and helpfull i am so happy i have him as my service advisor i hope he stays a rallye motors it so easy when i have a problem i am all ways in and out for service thanks to kevin and to whom works on my car :) More

I came in for my door to be repaired and that only. The first service advisor asked if I was interested in the maintenance service. I said no. He asked if I wanted an oil service. I said no. I was only int first service advisor asked if I was interested in the maintenance service. I said no. He asked if I wanted an oil service. I said no. I was only interested in fixing the door. Kevin then called me (a different advisor) at work later in the day to update me on the car. He again brought up the maintenance service. I was not interested. But he pressured me into it, and persuaded me to get it as well as the oil change. I still had 1900 miles to go until the next oil change! I do not drive often which I expressed. My 2004 car has only 33,000 miles on it! It is an old car an quite honestly did not need to get this type of maintenance at a bmw dealership. The cost was just enormous and unnecessary. The service advisors MUST work on some type of commission. The same advisor tried to overcharge me more than $100 on a part I bought at the Bayside BMW Service less then a year before. Not trustworthy! More

Everything was fine. I was basically in and out within a reasonable time. The guys in customer service were friendly and effecient. The quality of work was fine. My car is under warranty so there was no cha reasonable time. The guys in customer service were friendly and effecient. The quality of work was fine. My car is under warranty so there was no charge....thank goodness. Brett is also very efficient and pleasant. More