Rallye BMW

Exceeds Expectations Every Time Adam sets the standard high when it comes to customer service in the auto industry. From start to finish of all of my service needs, he always manages Adam sets the standard high when it comes to customer service in the auto industry. From start to finish of all of my service needs, he always manages to make the process as seamless as possible. A most recent example was when I e-mailed him with an issue I was having with my engine in the morning and he made accommodations for me to get a loaner within an hour. It is experiences such as these that reaffirm my trust in and loyalty to the BMW brand, and particularly to Rallye BMW. If you are in need of BMW service, do yourself a favor and visit Adam at Rallye. More

Exemplary Customer Service # Adam Romano Been coming here for service for past 4 years. Each time it's a fantastic experience with Adam. Couldn't put a price tag on the type o # Adam Romano Been coming here for service for past 4 years. Each time it's a fantastic experience with Adam. Couldn't put a price tag on the type of care and support I receive from Adam. More

Excellent experience always As a returning customer to Rallye this year I can say with certainty another great experience! I was contacted by Peter's assistant Samantha letting m As a returning customer to Rallye this year I can say with certainty another great experience! I was contacted by Peter's assistant Samantha letting me know I could renew my lease early. To my delight I started to think about what a treat that would be for my wife since she primarily drives the car. I wanted to make it a surprise. Samantha was pleasant to speak with on the phone and helped answer some preliminary questions I had. Then she made me an appointment to come in and meet with Peter. They both kept everything hush hush and made sure to not contact my wife. I successfully pulled off the surprise and not without getting a great deal from Peter!! As someone who works in cutsomer service myself I am never disappointed with the results I get from the great staff at Rallye. I highly recommend them to anyone looking for a new car. Thanks guys ! More

Amazing customer service Adam Romano is definitely the best service adviser in Rallye, he always goes above and beyond to help with your needs. Every time i bring my car in f Adam Romano is definitely the best service adviser in Rallye, he always goes above and beyond to help with your needs. Every time i bring my car in for service, i know have nothing to worry about because i know Adam will take care of me. Adam genuinely enjoys his job and wants to help you with anything that you need, excellent customer service, fast with emails if you ever have any questions Thank you Adam! More

The. Best Dealership I've experienced in my 40 years of driv The. Best customer service from the sales dept. to the service dept. customers feel their business is appreciated. Keep up the good work! Well done! The. Best customer service from the sales dept. to the service dept. customers feel their business is appreciated. Keep up the good work! Well done! More

Exceptional employee B/c of Carol her customer service skills are beyond exceptional. I really appreciate her hard work she went above and beyond for my car service. B/c of Carol her customer service skills are beyond exceptional. I really appreciate her hard work she went above and beyond for my car service. More

The Best Chris Blanco is the best service advisor at Rallye. Chris takes responsibility to all your service needs and you know it is being taken care of while Chris Blanco is the best service advisor at Rallye. Chris takes responsibility to all your service needs and you know it is being taken care of while you are relaxing. I Feel like I have a friend at Rallye when I bring my car to him. Thank you Chris More

Extremely smooth and fast transaction! George was extremely professional and a pleasure to work with. Everything(except for signing) was done over email and over the phone. I was in and out George was extremely professional and a pleasure to work with. Everything(except for signing) was done over email and over the phone. I was in and out of Rallye BMW in less than an hr and that's with the BMW genius going over the car, definitely the quickest car purchase transaction I've ever been in! There was no hidden fees, and our monthly pricing actually came out lower at signing. Couldn't have asked for more! I recommend George to everyone! More

Great Hasan was the best car salesman I have ever dealt with. Showed us a few cars,called us back when a new pre-owned was returned, car was detailed like i Hasan was the best car salesman I have ever dealt with. Showed us a few cars,called us back when a new pre-owned was returned, car was detailed like if it was new. More

First Time BMW Owner - Wow Purchase : CPO 2014 X3 Date: April 2017 Quality of Work - As a first time BMW shopper/owner, I had many questions regarding the care and upkeep of Purchase : CPO 2014 X3 Date: April 2017 Quality of Work - As a first time BMW shopper/owner, I had many questions regarding the care and upkeep of a BMW and Hasan was extremely polite and helpful in answering all my questions and concerns and made the buying process very smooth and transparent. The car we wanted had a few unreported blemishes on it and the dealership amended us replacing the parts at no cost to us. I was very happy with the quality of work. Friendliness - Each time I visited the dealership, Hasan would always greet me with a warm smile and a firm handshake. He was also very courteous and professional in answering all my questions whether it be over the phone, text, or email.But most important of all, Hasan was honest and straight forward, it was a pleasure working with him. Price - After researching several hundred car and dealership options on CarGurus and TrueCars, I found RallyeBMW has best and most competitive price in the tri-state area. They update prices on their inventory daily and the cars are always priced to sell. I was a firm believer in waiting till the year end or month end to buy my next car. But there's no need to play that game with RallyeBMW. I brought my car in April 2017. Everyday is a good day to visit this dealership. Customer Service - I had to write this section last because the top 3 section should give you a very clear insight into the costumer service I received at RallyeBMW. Hasan Barakat did a fantastic job in helping my wife and I get into our CPO 2014 BMW X3, BMW Genius (Joe and Terrance) were also wonderful in answering all our questions on the functionalities of our BMW during the test drive and closing. These guys made the buying experience extremely smooth and headache free. Overall: I was skeptical of all the reviews I read about this dealership and didn't understand how a dealership could receive such high praises. I had my reserves because I went to many other dealerships in the past (BMW - Mamaroneck, Honda - White Plains, Nissan - New Rochelle, Mazda - New Jersey, Acrua - New Jersey) and it always felt like they never had my best interest at heart. Whatever the case maybe, I had a great experience at RallyeBMW and would definitely recommend this dealership my family and friends. More