Rallye BMW

The dealership experience was excellent. My vehicle was not only serviced for the initial concern, but the delealership addressed other unforseen requirements as a matter of policy. The people I dealt with not only serviced for the initial concern, but the delealership addressed other unforseen requirements as a matter of policy. The people I dealt with were just great. Professional, courteous, and very responsive to every question and need. The facility is terrific and very accomodating for those who wait for their vehicle to be serviced. I could not be happier. More

I would not consider going anywhere else for a BMW. I was treated with respect and dignity. They helped me find a used M5 and was able to pick it up in a couple of days. I couldn't be happier with the car an treated with respect and dignity. They helped me find a used M5 and was able to pick it up in a couple of days. I couldn't be happier with the car and service. I was greeted when I walked in, I was shown many options, and the service was fast. It was truly a premium experience. I will recommend this dealership to anyone looking for a used or new BMW. They were fantastic. Unbeatable. More

Carol Clark-Muniz is a 5 star employee. Excellent knowledge, efficency and fabulous customer service. Best employee I have ever dealt with in any car dealership. She deserves a raise and promotion knowledge, efficency and fabulous customer service. Best employee I have ever dealt with in any car dealership. She deserves a raise and promotion if possible. I would recommend her highly to other friends and associates. More

I came in with an emergency. My car engine light was on and the car was literally shaking. I drove right to the dealership. This was a Friday at about 3:30. I would expect the service person that helped and the car was literally shaking. I drove right to the dealership. This was a Friday at about 3:30. I would expect the service person that helped would not be too happy. However, Brett greeted me with a smile and set me up with a loaner car. I felt well taken care. Brett Hines kept me updated as to the problem and my car was fixed and ready to go within 2 days. Thank you for such good service. More

I had a consistently occurring problem with my AC producing warm to hot air in lieu of cold air. Unfortunately it was not easily replicated so the service staff could only resolve the issue(s) in a producing warm to hot air in lieu of cold air. Unfortunately it was not easily replicated so the service staff could only resolve the issue(s) in a very methodical, deliberate process. I suppose some of this is due to BMW corporate's reimbursement policies. I think it's finally resolved three trips to Rallye. While I would have preferred a quick "Ah ha! Here's the problem part!" experience, the Rallye team should be complimented for their tenacity and attention to my complaints. Going to Rallye is an 80+ mile round trip but I do it because of the quality of the entire user experience. I just wish BMW would sell a 2011 5 wagon because then I could see how good Rallye sales staff performs. Until that happens I'll be servicing my E61 with Rallye until it breaks. More

I had purchased a 2011 BMW X6 from another dealership, which after 2 months broke down it it took 4 weeks to repair. Rallye took owner ship of the issue as if I had bought the care from them. They made an which after 2 months broke down it it took 4 weeks to repair. Rallye took owner ship of the issue as if I had bought the care from them. They made an entirely new car with features and packages I didn't have in the original car all for the same lease price. The staff was so caring they made the ordeal pleasant instead of painful. More

Rich Cioffi was very respectful always called me back promptly. I feel he gave me a fair price on my new BMW. The car was ready for pick up when he said, looked beautiful and i could not be happier with promptly. I feel he gave me a fair price on my new BMW. The car was ready for pick up when he said, looked beautiful and i could not be happier with my BMW! Thanks Rich, see you in three years for a new one! More

So easy to work with and not an intimidating dealership. Joel is 100% professional, no pressure, and complete patience and follow through. The price was as competitive as you would expect in this economy. T Joel is 100% professional, no pressure, and complete patience and follow through. The price was as competitive as you would expect in this economy. This is our SECOND car bought at Rallye. Their service department is so efficient. They cater to you and your needs and above all your time. In an out. None Better Paul Bernstein More

Highest quality service you will ever experience. From the moment you drive into the service center you are greeted with the utmost professionalism. A loaner car is provided and you are in and out very qu the moment you drive into the service center you are greeted with the utmost professionalism. A loaner car is provided and you are in and out very quickly. My sales experience has been equally positive. More

I had a good experience, soup to nuts. Everyone I talked to were really attentive and always ready answer any questions. I had been to a lot of dealers, this dealership was one of the very few that actually to were really attentive and always ready answer any questions. I had been to a lot of dealers, this dealership was one of the very few that actually took and treated me as a serious buyer. Only improvement I can think of would be to have the website tracking of the car contain more detail. More