Rallye BMW

This is our 7th car leased through Rallye. Always a great experience. No games - just facts and figures - no pressure. Everything done as promised. Service always great - loaners ready when car is brought in experience. No games - just facts and figures - no pressure. Everything done as promised. Service always great - loaners ready when car is brought in- great communication. Car ready when promised. Always washed and thoroughly checked for anything that might be needed. why would anyone go anywhere else? More

I recently purchased an used '08 BMW 550i and within the first 2 weeks the brake fluid light came on so I now needed to decide where to bring it for service. The closest dealer to me is Rallye but in the p first 2 weeks the brake fluid light came on so I now needed to decide where to bring it for service. The closest dealer to me is Rallye but in the past I've always been told to avoid Rallye from posts I read on forums. None of the posts really I read gave a good explanation on why I shouldn't go there so I had to see myself. I had a great experience from the moment I pulled to the point I pulled out. Kevin was the SA and was friend and courteous. He was also very helpful giving me a call and explaining things to me. I felt like I've been going there for years. My point is NOT to believe everything you read until you find out for yourself. I recommend Rallye BMW to be the dealer to service your car! More

I am a previous customer of Rallye, and have purchased or leased at least six other vehicles from them, and all from Mr. Wachsman. He is the consummate professional - courteous, efficient, and a pleasure to leased at least six other vehicles from them, and all from Mr. Wachsman. He is the consummate professional - courteous, efficient, and a pleasure to deal with. Outstanding experience. More

Our experience at Rallye exceeded our expectations. George is professional, friendly, knowledgeable about the BMW brand and product, and efficient. George made us feel very comfortable and relaxed in George is professional, friendly, knowledgeable about the BMW brand and product, and efficient. George made us feel very comfortable and relaxed in our process and never felt any pressure from him. He was very responsive to all of our questions throughout our process. Despite a last minute snag that was quite stressful, George was very flexible and helped us work things out and we were able to execute our transaction on time. This is our first BMW - but we already feel loyal to the brand and to Rallye! More

I went to ralleye, after going to Hassel Bmw as it seems no one can tell me the reason why my brand new 550i xdrive which has 6700 miles on it that I had to add oil at least four times, each rep I dealt wit no one can tell me the reason why my brand new 550i xdrive which has 6700 miles on it that I had to add oil at least four times, each rep I dealt with gave me one excuse after another, the latest being that the car was checked and there are no leaks, and it seems that the 550 and 750 have an issue with burning oil and have to be topped off every 1500 miles or so. I do know something about cars and it seems hard to believe that a brand new $80,000 car would constantly need oil added, I have had the Lexus 460 as well as an Audi A8 and never had a problem like this, so I am dumpfounded to say the least. I also have a friend that has 750 and he never had an oil issue. my other issue is that I had to replace the front right tire three times as the tire actually ripped away from the rim, I went to the dealer (Hassel) and they told me they cannot get the tire as it is on backorder and they do not know when they will get them. Does this mean I cannot use my car until they locate a tire??? They then said go to goodyear to see if they can help, which I did and they located Pirelli tires that would fit my car but of course I had to pay the difference between the good year warranty and the price of the Pirelli's which was $800.00. so ther you have my two complaints. i would really like to get an answer to these issues without getting the runaround. As it is my experience with my first BMW is not the greatest. sincerely, Seth Rosenblatt 516-374-9500 More

Part of the reason we have 2 BMWs is the car itself,the other reason is the service department.Always greeted cordially and each and every time there is a loner vehicle available and we are taken care of e other reason is the service department.Always greeted cordially and each and every time there is a loner vehicle available and we are taken care of efficiently and quickly. Kudos to a great service department More

Beautifull, state of the art dealership. Great and professional service. Kevin Park helped service my 2011 550i. He was courteous, informative and very professional. All my service requests were fu professional service. Kevin Park helped service my 2011 550i. He was courteous, informative and very professional. All my service requests were fulfilled. D. Kalman More

I had a unexpected repair that needed to be taken care of at once. I was met with understanding and was taken care of immediately, all of my requests were met. I was pleased that it was not a problem for at once. I was met with understanding and was taken care of immediately, all of my requests were met. I was pleased that it was not a problem for them to meet my needs without an appt. More

As this was a new car---David was extremely responsive, as he always is, and addessed the problem immediately--Also, a short follow-up visit was scheduled and I was finished in 15 minutes. Always a good e as he always is, and addessed the problem immediately--Also, a short follow-up visit was scheduled and I was finished in 15 minutes. Always a good experience. More

Anthony was excellent! He was very attentive and accommodating. He made sure I had a loaner car waiting for me. He was in touch with me, giving me updates on the status of my car. He made sure th accommodating. He made sure I had a loaner car waiting for me. He was in touch with me, giving me updates on the status of my car. He made sure they found the problem and corrected it. More