Rallye BMW

Andrew was very knowledgeable, helpful and efficient. He made the car buying process very easy. He knew what he was talking about and had answers to all my questions. He was very personable and smiled, you made the car buying process very easy. He knew what he was talking about and had answers to all my questions. He was very personable and smiled, you could tell he enjoys his job. He wasn't pushy about the purchase at all and gave me space which is important. I would return for my next purchase. More

I came here for my maintenance service as I always do. The are expedient at processing my car thru the system, again as they always are. Matt Carlson, my service advisor is the best. He cares, and that The are expedient at processing my car thru the system, again as they always are. Matt Carlson, my service advisor is the best. He cares, and that shows in the way he handles his customers. I was in and out in no time at all, and I would recommend Rallye to all. They are the best! More

Nick was very attentive and knowledgeable about the vehicles, features and pricing. This is the 3rd car leased through the dealership. The training was very helpful and the service is easier than in th vehicles, features and pricing. This is the 3rd car leased through the dealership. The training was very helpful and the service is easier than in the past. They have a pleasant coffee bar area and comfortable areas to lounge while waiting for service More

For 2 years while under warranty I went to Bayside dealership where I bought and serviced my car and they told me that there was not problem with the roof.I came to Rallye BMW and you gave me an appoi dealership where I bought and serviced my car and they told me that there was not problem with the roof.I came to Rallye BMW and you gave me an appointment immediately and fixed the problem in less then an hour.I am very happy and I will recommend Rallye of Westbury to everybody. More

What a wonderful experience we had a Rallye BMW. We originally dealt with Ann , who unfortunately became ill, so Alice Baer took over and handled all of the details via phone calls and emails. On the originally dealt with Ann , who unfortunately became ill, so Alice Baer took over and handled all of the details via phone calls and emails. On the day of delivery Joel Sobin took care of us as if we were family. The car valet, John, explained the vehichle to my wife and I in detail. Joel was very kind and his service was exceptional. It was the best time we had spending over $40,000. Michael & Cathy Ferri More

My service experience was awful.While making my appointment,I was promised by Moses I would be serviced in 1 to 1 and a half hours, so I decided not to take a loaner and wait.I told him any day was appointment,I was promised by Moses I would be serviced in 1 to 1 and a half hours, so I decided not to take a loaner and wait.I told him any day was fine.He replied as log as I did not need a car I could come the next day.When I arrived there was no record of my appointment but I could still be serviced in a timely manner,so I decided to stay.After 1 and a half hours I received a call from David O'Neill informing me they still needed 20 more minutes,1 hour later I was finally gone after receiving a card promising a free detailing for poor service.That was nice but I did not think I would be back.The next time I started the car the engine hot sign STILL went on, I hope they did a better job on my brakes. The following day I received a call from Moses inquiring as to my whereabouts.I informed him that I was in yesterday and service was awful,which he replied it was probably because you came the wrong day and he hung up.Instead of apoligizing for his error he tried to make excuses! More

I enjoyed my visit at Rallye. All service personnel have been friendly and very accomodating. The wait was relatively short and there were no surprises. Coffee is free and plentiful. Wall Street Journals ar been friendly and very accomodating. The wait was relatively short and there were no surprises. Coffee is free and plentiful. Wall Street Journals are provided and other reading materials as well.All my questions and concerns were answered clearly and concisely. More

Rallye BMW is truly a class act. Before purchasing our BMW, we visited numerous other BMW dealers in the greater NY metroplitan area, and none approached the helpfulness and overall manner of the sales an BMW, we visited numerous other BMW dealers in the greater NY metroplitan area, and none approached the helpfulness and overall manner of the sales and service staff. There is no question that we will choose Rallye BMW for all our future servicing and sales needs. More

My tire light went on and I did not have an appointment but drove into the service area and was treated with kindness and respect. I had to pick up my grandson from school and they expedited my service. M but drove into the service area and was treated with kindness and respect. I had to pick up my grandson from school and they expedited my service. My tire had a nail and needed to be replaced. They also did the annual service that saved me another trip. I would recommend this dealership the entire staff has been honest and friendly. Excellent satisfaction thank you and keep up the good work Florence Redmond More

Do yourself a Favor and buy your Next BMW somewhere else! We went in to purchase a 2010 BMW M3 Convertible. The salesperson Ann Gang was horrible! Besides the fact that we made an appointment 4 days in a We went in to purchase a 2010 BMW M3 Convertible. The salesperson Ann Gang was horrible! Besides the fact that we made an appointment 4 days in advance before arriving at the dealership, when we arrived at the dealership, there was no record of us having an appointment and Ann was with another customer!! Nobody offered to show us around... Nothing! finally we sat down with Ann and she took my drivers license for the test drive. She didnt say 1 word during the test drive except turn right here and take this left down there! Worst MORON of a salesperson!!!! When we got back to the dealership I wanted to discuss numbers with her. Besides the fact that the numbers she quoted me were significantly higher than other local dealerships, when I asked if there were any promotions or discounts available she simply said "we don't discount at Rallye BMW". Do yourself a favor and buy your BMW somewhere else. Theyre disgusting pigs at this dealership. CHECK out their "F" Rating on Better Business Bureau. Obviously they seriously don't care about customer service here. More