Rallye BMW

Effective and Efficient A dealership that feels attentive to the my needs - - they have what you need when you need it regarding service. Been there for a new car, recomm A dealership that feels attentive to the my needs - - they have what you need when you need it regarding service. Been there for a new car, recommended my friends and family. Purchased a certified Preowned and I switched my X6 service center to come here for service just because of the treatment. Very Friendly! More

Service I had a list of problems with my car and all was done as promised they offered me a loaner for next day even if I did not purchased my car from them , I had a list of problems with my car and all was done as promised they offered me a loaner for next day even if I did not purchased my car from them ,great job and thank you so much. More

very satisfied the service department is one of the best in Rallye very please all the time I have taken my other BMW to other dealership for service and needed to the service department is one of the best in Rallye very please all the time I have taken my other BMW to other dealership for service and needed to go back several times to fix the problem but Rallye service was able to find the problem and fix it right away. More

Worst dealership experience ever I went to Rallye on July 26th, 2018 to get my vehicle serviced. The technician assured me that servicing would only take about an hour, and also told I went to Rallye on July 26th, 2018 to get my vehicle serviced. The technician assured me that servicing would only take about an hour, and also told me that the service documents would be sent to me via email. I signed my car return papers on the same day, as I was promised that my car would be serviced on that day. I didn't receive any notification or communication from the service department on that day nor the day after, so I called Rallye on July 30th, 2018. The technician told me the service member was working on the documentation and that I should receive it by the end of the business day on July 30th, 2018. I didn't receive any updates, so I called again and was able to speak to the specific service technician who was supposed to service my car. He informed me that the dealership lost the keys to my car, which caused a delay in the service. He said as of July 31st, 2018 that my vehicle has still not received the service as promised on July 26th, 2018. Nobody in the service department thought to contact me to inform me of the delay and the issues that had occurred. This is by far the worst dealership I have ever been to, and the most I have had to follow up with any company for anything. More

Worst sales experience ever - deceptive business practices On the first week of June, I visited the dealer to discuss lease end options as my current lease was coming to an end. On June 12th, 2018 he provided On the first week of June, I visited the dealer to discuss lease end options as my current lease was coming to an end. On June 12th, 2018 he provided me with an offer that I accepted via email and it was for a price of 399/month for a new leased vehicle. I provided my documentation to the salesperson including a copy of my drivers license on June 13th, 2018. We discussed the necessary steps to return the car and I promptly completed my AutoVIN inspection and paid to fix the car per BMW's lease end return policies. From the last correspondence on June 13th, the salesperson was not responsive via email nor phone call. Finally, on June 28th I called the salesperson who still did not pick up my call. I then proceeded to call the dealership directly, and asked to be transferred to him. It was then, that I was able to get in contact with him. He told me that the "June pricing" specials were no longer available, which included the offer that we had already agreed on. He then offered a "July pricing" special which included a used vehicle for this price. The salesperson never made it clear that the offer provided on June 12th was only for that month. I consistently tried to contact him to no avail. Through his intentional deceptive and evasive communication practices, he delayed my lease return by a month. More

Simply the best I am always a happy customer when I come to rallye Bmw, especially when I am greeted and sit down with Gabriel Hale. I have leased many cars from Gabr I am always a happy customer when I come to rallye Bmw, especially when I am greeted and sit down with Gabriel Hale. I have leased many cars from Gabriel and the expertise and professionalism is always top notch. His pricing is more than fair and no other quote could ever compare to what he does. Gabriel is an honest and reliable gentleman and I would trust him with any person I refer. I have referred about 8 of my friends and family members already and every person is beyond satisfied. I can say hands down Gabriel Hale is the best person to see when you visit rallye Bmw. More

Keeps to their word My experience with Rallye has shown that they live up to their commitments and are always there to address any issues you may have. I have been a loya My experience with Rallye has shown that they live up to their commitments and are always there to address any issues you may have. I have been a loyal customer for 13 years. More

New Car Purchase Initial contact made through internet. Met Darren and worked through a mutually agreeable transaction. Only negative would be lease paperwork was on Initial contact made through internet. Met Darren and worked through a mutually agreeable transaction. Only negative would be lease paperwork was on line so wasn't able to read through documents. More

Excellent Service Friendly and knowledgeable. Will keep returning. Answered all questions. Very happy with the experience. Huge selection of new models. Glad t bring ba Friendly and knowledgeable. Will keep returning. Answered all questions. Very happy with the experience. Huge selection of new models. Glad t bring back to service dept. More