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Rallye BMW

Westbury, NY

Overview
Employees
Reviews
Vehicles
4.7
8,931 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership. We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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1 Brush Hollow Rd

Westbury, NY

11590

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Showing 8,931 reviews

December 30, 2024

Everyone at Rallye, especially Dave, was so incredibly friendly and helpful! I would absolutely recommend Rallye to anyone. Every concern I had was addressed and every question answered! I don’t remember More

by Lsammon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Yavel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t recall the tech persons name but he was great!!
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Dec 31, 2024 -

Rallye BMW responded

Thank you for the glowing review! We're delighted to hear that Dave and our team at Rallye BMW provided such friendly and helpful service. It's great to know all your concerns were addressed, and we appreciate your recommendation!

December 29, 2024

spotless place and comfortable arrangements the staff was polite I would recommend them to anyone More

by JackM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2024 -

Rallye BMW responded

Jack, thank you for the great review. We look forward to seeing you again at Rallye BMW!

Dec 31, 2024 -

JackM1 responded

My pleasure and thank you guys too best wishes and a Happy New Year to all

December 29, 2024

Great experience, we enjoyed working with the entire team. Wouldn’t go anywhere else ever. More

by JORESKY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Soldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2024 -

Rallye BMW responded

Thank you for taking the time to review Rallye BMW!

December 29, 2024

Started out a little rocky, but ended on a good note, right now I am satisfied. More

by CONTENTMENT414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2024 -

Rallye BMW responded

Thank you for taking the time to review Rallye BMW! Safe travels!

December 29, 2024

Since my last repair of my brake pads and water pump I have been noticing a problem with my interactive screen. It turns off and reboots every 10 minutes. I will stop by on 12/30 to see Bret on this and h More

by CNCHAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Rallye BMW responded

Nicholas, I'm sorry to hear about the issue with your interactive screen after your recent repair. We understand how frustrating this must be, and we're eager to resolve it for you during your visit. Please feel free to reach out if you have any questions or need further assistance before then. Thank you, Chris Blanco - Service Manager - 516-833-4862

December 29, 2024

Brandon great. But waiting area very poor including coffee, food. Not BMW standard, not even close. More

by rance.me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Rallye BMW responded

We appreciate your feedback and are glad to hear Brandon provided great service. We're sorry the waiting area didn't meet expectations, however, and will work on improving our amenities to better align with the standards you expect. If there's anything else you'd like to discuss, please feel free to reach out. Thank you, Chris Blanco - Service Manager - 516-833-4862

December 28, 2024

Shalonda James is courtesy knowledgeable and she was very accommodating she is thorough in reviewing the customers documents and throughout the entire buying process . She went above and beyond for m More

by EXPECTINGFAVOR2
Recommend Dealer
Yes
Employees Worked With
Sharonda James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mika Rose
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Dec 30, 2024 -

Rallye BMW responded

Thank you for sharing your experience with Shalonda and the team at Rallye BMW! We're delighted to hear that she went above and beyond to accommodate your needs during the buying process. We appreciate your recommendation, and we're here if you need anything in the future!

December 28, 2024

My 2019 540i CarPlay has not fully worked since day 1. Brought my car in numerous of times and still doesn’t work. Bought a lemon! Beyond frustrated. No one follows up to see if it’s working. Still n More

by LOVELYPURPLE888
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Romano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris the manager sends me survey which I fill out w poor results and still haven’t heard from him
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Dec 30, 2024 -

Rallye BMW responded

I'm sorry to hear about the ongoing issues with your CarPlay. It's frustrating when problems persist, and I apologize for any lack of follow-up from our team. We are committed to resolving this matter for you, so please reach out at your convenience so we can assist further. Thank you, Chris Blanco - Service Manager - 516-833-4862

December 28, 2024

Poor service and communication and constant upsell of products and services that are not needed. More

by STEVENHAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Rallye BMW responded

I am sorry to see the low rating, as we take customer service very seriously. If you're willing, I would love to get a bit more information about your experience to see if there is anything I can do to help. Would you please reach me directly at your convenience? Thank you, Chris Blanco - Service Manager - 516-833-4862

December 27, 2024

This was my first time coming to a BMW dealer as I am a new owner. My service advisor Anthony gave me amazing customer service and took the time to hear all my concerns. I am truly happy that I have receiv More

by vv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Rallye BMW responded

We're delighted to hear that Anthony provided you with exceptional service during your first visit to Rallye BMW! It's wonderful knowing you're happy with the experience, and we look forward to welcoming you back as a repeat customer. Safe travels in your new BMW!

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