Rallye Acura
Roslyn, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Initial invoice for the car had a $2k mistake (overcharge) on it. Car delivered without paid-for option due to wait for parts. Brought car for option installation, quoted 3 hours. Spent 8 hour (overcharge) on it. Car delivered without paid-for option due to wait for parts. Brought car for option installation, quoted 3 hours. Spent 8 hours in waiting room. Service dept cosmetically damaged car during installation. Had to wait another couple weeks for replacement parts. Dropped off car for fix of dealer-caused damage. Expected 1-2 days for fix. Took 8 days. During which time the loaner car they provided got scratched on the bumper. Charged $500 for loaner damage. If Rallye had delivered the car with the requested option, or had installed it properly the first time, OR had corrected their damage in 2 days instead of 8, the loaner car never would have been damaged. All Rallye's fault, but customer made to pay. Will not return. More
The transaction was transparent and the dealer had kept me informed in every step. Great experience me informed in every step. Great experience More
Danny is a great salesman! He was helpful, efficient and made the process smooth and simple! Highly recommend Rally Acura!! He was helpful, efficient and made the process smooth and simple! Highly recommend Rally Acura!! More
Always trying to give the best experience at a dealership where it is sales or service. where it is sales or service. More
Always professional and met all the criteria for a new lease! Helpful and up front with information. lease! Helpful and up front with information. More
The dealership is very well-organized. People are polite and efficient with a genuine sense of relatedness and trying to be helpful. Work was done quickly and efficiently. A problem with t People are polite and efficient with a genuine sense of relatedness and trying to be helpful. Work was done quickly and efficiently. A problem with the loaner car was handled very well. More
Friendly and polite service. Service performed in at timely fashion. Waiting area very pleasant, with Wi-Fi and beverages Service performed in at timely fashion. Waiting area very pleasant, with Wi-Fi and beverages More
Just upgraded my lease from a RDX 2021 to MDX 2024 could not be more happier. I was given the best service I could ask for from beginning to end. I strongly recommend seeing ROBERT RODRIGUEZ ,he went above not be more happier. I was given the best service I could ask for from beginning to end. I strongly recommend seeing ROBERT RODRIGUEZ ,he went above and beyond to make this happend for me. He understood exactly what I was looking for and made the process easy and efficient. Thank you again for your professionalism, respect, and for giving the best experience! More
The dealership is up to date with the latest tech to care for your Acura. From pulling up to picking up , my experience at Rallye was nothing short of amazing! for your Acura. From pulling up to picking up , my experience at Rallye was nothing short of amazing! More