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Rafferty Subaru

Newtown Square, PA

4.9
4,842 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,842 Reviews of Rafferty Subaru

December 15, 2020

Dropped my car off at 930am to just get a oil change and tires rotated. i thought it would take no more then an hour. I didn’t get my car back till 300pm. It was absolutely the worst experience I’ve had. If More

by BRENDAN_OWEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jackie Farley
Dec 31, 2020 -

Rafferty Subaru responded

Brendan - we strive to deliver a seamless experience and I apologize if your visit took longer than anticipated. It is never our intention to cause an inconvenience and I will discuss your concerns with my team so we can work towards improving our processes. Thank you, Ed Murrin - Service Manager - 610-353-6900 x 111

December 15, 2020

Came in for a new lease vehicle. Keith is wonderful and went above and beyond in helping to get me in the car I wanted to be in! Again! More

by LALVORD0102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Harden, Chad Myers
Dec 15, 2020 -

Rafferty Subaru responded

We're so grateful to have you in the Rafferty Subaru family! It's great to hear that Keith made your latest leasing experience so special. Enjoy your new ride!

December 14, 2020

Jen was extremely patient and helpful. No pressure throughout the process. The team was responsive and flexible. I love my Outback. We found a great solution. Thank you! More

by reneeriegler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeanette Prestia, Chad Myers
Dec 14, 2020 -

Rafferty Subaru responded

Thank you for taking the time to share your experience! We are thrilled to hear that Jen went above and beyond to earn your five-stars. We appreciate your business and are wishing you many safe and happy miles in your new Subaru Outback! - The Rafferty Subaru team

December 14, 2020

Kudos to Marty!! 25 words and 5 stars are not enough to describe my excellent experience at Rafferty. I love my "new" 2019 Legacy. Thankyou More

by Sheridzn
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marty Smith, Mike Burfield, Subaru Reputation
Dec 14, 2020 -

Rafferty Subaru responded

Thank you for taking the time to review us! We are thrilled to have earned your support and happy to hear that Marty delivered such a seamless purchase experience. Safe travels in your new 2019 Subaru Legacy, and we hope to work with you again down the road! - The Rafferty Subaru team

December 13, 2020

Marty, Marty...he's a Smarty!! Seriously kind, knowledgable and downright wise! Did not even know of Rafferty until yesterday, and felt so comfortable that i bought on the spot. Chad (finances) w More

by cindy/nj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Smith, Chad Myers
Dec 14, 2020 -

Rafferty Subaru responded

Hi Cindy - Thank you for taking the time to review us! We are very proud of our team, and we appreciate the kind words about Marty, Chad, and Chris. Congratulations on your new vehicle, and we hope to see you again at Rafferty Subaru!

December 12, 2020

My experience with Rafferty Subaru was excellent! I was able to find a great deal on a used vehicle and the buying process was smooth and easy. More

by Jsimon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Rafferty, Keith Harden
Dec 14, 2020 -

Rafferty Subaru responded

Thank you for taking the time to share your experience! We strive to make the purchasing process seamless, and it is fantastic to hear that this was reflected in your time working with the Rafferty Subaru team. Congratulations on your new vehicle, and we hope to see you again down the road!

December 12, 2020

Great family service, very helpful in selecting a right car to choose for what kind of car I’d like to purchase and at a great reasonable price More

by kneelsureman
Recommend Dealer
Yes
Employees Worked With
Chad Myers
Dec 12, 2020 -

Rafferty Subaru responded

Thank you so much for reviewing Rafferty Subaru! We are so happy to hear that you're satisfied with our service. Safe travels in your new vehicle!

December 11, 2020

Efficient friendly and timely service. Record keeping of past visits and service is excellent and recommendations for upcoming needs are very welcome for budgeted and planners. More

by SANDER2822
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Capatasto
Dec 11, 2020 -

Rafferty Subaru responded

Thanks for this fantastic review! We appreciate you taking the time to share your positive feedback about our service team. We are grateful for your business and hope to work with you again here at Rafferty Subaru!

December 11, 2020

Very pleased with the way I was treated with the purchase of my car. Sales person was very professional in the way he explained all the workings of the car. He answered all my questions. More

by Lou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan Latimer, Mike Scoleri
Dec 11, 2020 -

Rafferty Subaru responded

Lou - Customer satisfaction is our highest priority so we are delighted to see this feedback. Thank you for shopping with us at Rafferty Subaru! We hope that your new vehicle is treating you well.

December 11, 2020

Friendly and accommodating staff. Great and quick service. I enjoyed the addition of the Express service option. 25 word minimum is met now ha ha More

by SHELBYK23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefanie Dunfee
Dec 11, 2020 -

Rafferty Subaru responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Rafferty Subaru, and we look forward to your next visit!

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