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Rafferty Subaru

Newtown Square, PA

4.9
4,842 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,842 Reviews of Rafferty Subaru

December 21, 2020

Samantha was great! Thanks for everything! Thank thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks...this 25 word minimum is ridiculous. More

by KVNJCNLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Myers, Samantha Brown
Dec 21, 2020 -

Rafferty Subaru responded

Thank you for stopping by to review Rafferty Subaru! We appreciate you giving a shout out to Samantha and hope to see you again.

December 19, 2020

Our buying experience at Rafferty was very positive. There was no pressure imposed upon us and our sales representative was very patient and thorough.We had done a lot of research and had a certain expe More

by FRANKMILEWSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Burfield, Mary Thompson-Fling, Subaru Reputation , Marisa Tascione
Dec 21, 2020 -

Rafferty Subaru responded

Hi Frank - Thank you for taking the time to share! It is our goal to deliver a pressure-free and enjoyable purchase experience, and it is wonderful to hear that this was accurately reflected in your time working with the Rafferty Subaru team. Congratulations on your new vehicle, and we hope to see you again down the road!

December 17, 2020

Have bought several cars at Rafferty Subaru over the years and one reason we keep coming back is the excellent service department, great knowledgeable staff More

by DWJDARG3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Billbrough
Dec 18, 2020 -

Rafferty Subaru responded

We can't thank you enough for your years of business! Your recommendation of our sales and service teams means the world to us. We are grateful to have you as a customer and look forward to welcoming you back next time. Happy holidays!

December 17, 2020

Came in for two year maintenance and a minor warranty issue with the radio, and was in and out in a bit over an hour. With a free wash, too! If your radio is losing the presets, bring it in for a softw More

by MAP713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Billbrough
Dec 18, 2020 -

Rafferty Subaru responded

Thank you for taking the time to review us! It is excellent to hear that the team was able to fix your radio and assist with your vehicle. We appreciate your business and hope to work with you again at Rafferty Subaru!

December 16, 2020

The facility is Very clean. The staff are all very friendly , great work good price everyone is very professional always smiling . Just a all around great experience. More

by ALLENBEERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Johnson
Dec 16, 2020 -

Rafferty Subaru responded

Thanks so much for this glowing review of our team! We are grateful to have you as a customer and we hope to welcome you back in the future! - Your friends at Rafferty Subaru

December 16, 2020

Service was very excellent from check in to check out. Job was completed in reasonable time. I appreciate that you even washed the car for me. More

by ROHO18
Recommend Dealer
Yes
Employees Worked With
Stefanie Dunfee
Dec 16, 2020 -

Rafferty Subaru responded

It is wonderful to hear that your recent visit was great from start to finish! Thank you for choosing Rafferty Subaru.

December 16, 2020

It was my first experience with this location and the staff was very friendly. They had me in and out in no time. I would highly recommend using them More

by DEGIT5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Subaru Reputation
Dec 16, 2020 -

Rafferty Subaru responded

Thank you for trusting Rafferty Subaru with your business! It is gratifying to hear that our team made your experience efficient and enjoyable. We hope that your first visit to us will not be your last. Many thanks!

December 16, 2020

Sales staff (Marty Smith) provide an excellent menu of vehicles that fit my budget and mechanical requirements. He followed this initial offering with complete transparency and information needed to make More

by Rosie the Riveter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Smith
Dec 16, 2020 -

Rafferty Subaru responded

Thank you for the review! We love to hear such kind words about our team and appreciate you taking the time to share your experience working with Marty. Congratulations on your new vehicle, and we hope to earn your business again down the road! - The Rafferty Subaru team

December 16, 2020

The fact that I am on my third Forrester from Rafferty and only take it there for service tells a lot. I am always confident that I will get great service from a very courteous staff. More

by jayeverly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Capatasto
Dec 16, 2020 -

Rafferty Subaru responded

Hi Jay - Thank you for taking the time to review us! We appreciate your loyalty to Rafferty Subaru over the years and are proud to have earned your business. Safe travels, and we are looking forward to working with you again down the road!

December 15, 2020

Have completed several surveys My concerns were not Have completed several surveys My concerns were not addressed I think using free inspections as one of your selling points wrong. I paid less for More

by Cathleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Barbieri
Dec 31, 2020 -

Rafferty Subaru responded

Cathleen - I can understand your concern here and apologize for the confusion. I would be glad to look into this for you to find out exactly what happened, but I will need further information to do so. Please consider giving me a call. Thank you, Ed Murrin - Service Manager - 610-353-6900 x 111

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