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Rafferty Subaru

Newtown Square, PA

4.9
4,842 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,842 Reviews of Rafferty Subaru

December 11, 2020

Andre is a rock star. Helpful. Responsive and engaging. As has always been the case. I will continue to refer people to him when they need a car More

by GUY.CIARROCCHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Tocci
Dec 11, 2020 -

Rafferty Subaru responded

Thank you for your kind recommendation of Andre! The Rafferty Subaru Team values your business and hopes to welcome you back in the future.

December 09, 2020

I think is too expensive. I felt like they just wanted to take the amount of 699 for the 60.000 miles service . After I left I have to call to confirm something. The guy made fun of my accent and he wanted More

by vierinia2018
Price
Recommend Dealer
No
Employees Worked With
Justin Barbieri
Dec 31, 2020 -

Rafferty Subaru responded

This is a concerning review to read, and it certainly doesn't sound like the friendly service we pride ourselves on here. I would like to speak with you directly about what happened here. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Ed Murrin - Service Manager - 610-353-6900 x 111

Jan 01, 2021 -

vierinia2018 responded

It’s all done sir . Let’s forget about it . Happy new year . I would like to ask something. I have a bad noise coming from down of my car . I don’t know if it’s from suspension or steering. I supposed to have a warranty till 100.000 miles . Is it true ? Is this warranty covers me ?

Jan 08, 2021 -

Rafferty Subaru responded

Thank you for understanding and Happy New Year. It is concerning to hear that you are having trouble with your vehicle, and I think it would be best if we discussed this together. I would be happy to answer any questions you may have, so please do not hesitate to give me a call at your convenience. Thank you, Ed Murrin - Service Manager - 610-353-6900 x 111

December 08, 2020

Very impressive service department! Knowledgeable staff, careful and conscientious customer care during this pandemic, thorough workmanship, my old car feels like new again! Thank you. More

by VENTURMT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Barbieri
Dec 08, 2020 -

Rafferty Subaru responded

We couldn't have asked for better feedback! It makes our day to hear that our team took such good care of you and your vehicle. Thank you for trusting Rafferty Subaru with your repair and maintenance needs!

December 08, 2020

Very pleasant team!!! Mike Magness worked hard to get me what I asked for! Cathleen Glazer Look forward to many years as a Subaru customer More

by Cate325
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Burfield, Mike Magness
Dec 08, 2020 -

Rafferty Subaru responded

Cathleen, thank you for the review! We are grateful to have you as a customer here at Rafferty Subaru, and we will be sure to let Mike know that you appreciate his help. We look forward to your next visit!

December 08, 2020

It was an easy choice considering the limited resources available at the time. We preferred a 2020 model but it was only available in white. We also preferred fabric seats. Selecting the Sport 2021 gave More

by KDELUCA53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Cunningham, Brendan Latimer
Dec 08, 2020 -

Rafferty Subaru responded

Kathleen, thank you for taking the time to leave us a review! We are so glad you had a good experience working with our team at Rafferty Subaru, and we will be sure to let Owen and Dan know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!

December 05, 2020

Very happy with Justin he worked on the car promptly and I am satisfied with the work. A car hit my mirror and took off. Justin took it the next day. More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Barbieri
Dec 07, 2020 -

Rafferty Subaru responded

Debbie, thank you for taking the time to leave us a review! We are so glad Justin took such good care of you here at Rafferty Subaru, and we will be sure to let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

December 04, 2020

Excellent service. My only comment on improvement would be to provide guidance on where to return the loaner car. I searched for a parking space outside then was told to park the car in the service bay. No More

by DRAGONHAWK827
Recommend Dealer
Yes
Employees Worked With
Justin Barbieri
Dec 04, 2020 -

Rafferty Subaru responded

Thank you for this feedback! We want to make the service process simple and straightforward and will keep your review in mind moving forward. Hope to see you next time at Rafferty Subaru!

December 04, 2020

Brad in sales was awesome. He found a great used car that met my needs and my price. Financing was seamless while I waited. Test drive was ready when I arrived. More

by COTTINGHAMNINO
Recommend Dealer
Yes
Employees Worked With
Brad Dickerson, Chad Myers
Dec 04, 2020 -

Rafferty Subaru responded

Thank you for taking the time to review us! We strive to make the purchasing process seamless, and it is wonderful to hear that this was reflected in your time working with Brad. Congratulations on your new vehicle, and we hope to work with you again at Rafferty Subaru!

December 03, 2020

Very nice oil change 35 minutes. The young man at the costumer service Mr Perko was very helpful.. always friendly when I come in service More

by EVELYNFREEZE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Perko
Dec 03, 2020 -

Rafferty Subaru responded

Hi Evelyn - Thank you for the five-stars! We strive to deliver efficient service, and it is great to hear that this was reflected in your visit. We appreciate your business and hope to see you again at Rafferty Subaru!

December 03, 2020

I bought my car in October and the radio and touch screen have not worked. Nick has seen the problem himself on several occasions and has been extremely competent, professional, and has really been an advoc More

by RLPASTO17
Recommend Dealer
Yes
Employees Worked With
Nick Capatasto
Dec 31, 2020 -

Rafferty Subaru responded

Thank you for taking the time to leave us this feedback. We are so glad Nick, Chris, and Mike have taken good care of you, and we do hope that we are able to sort all this out for you. If you would like to speak with me about this further, please don't hesitate to give me a call. Thank you, Ed Murrin - Service Manager - 610-353-6900 x 111

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