Raceway Nissan

I was promised 2 gift cards and never get it one 250$ on new car purchase and one 50 for driving test still waiting on my Visa cards new car purchase and one 50 for driving test still waiting on my Visa cards More

Said they replaced parts and didn’t. My car is now running horribly. Have taken this issue up to management and Steve has blown me off. I really feel that I was taken advantage of being a female. running horribly. Have taken this issue up to management and Steve has blown me off. I really feel that I was taken advantage of being a female. More

Great customer service from Ambrose Rodriguez! Would definitely recommend to anyone. Definitely going back to get more service done to my vehicle was happy with the results definitely recommend to anyone. Definitely going back to get more service done to my vehicle was happy with the results More

I recently had my transmission changed on my Nissan Versa at Raceway Nissan. Marcos was so helpful and professional and kept us within our budget. at Raceway Nissan. Marcos was so helpful and professional and kept us within our budget. More

Very unhappy with the wait time and customer service with Emilio. I will no longer go there for any kind of service. I hope another Nissan dealership treats me better. Emilio. I will no longer go there for any kind of service. I hope another Nissan dealership treats me better. More

I Really like mark and Jonathan service mark explained t me the wonderful feature of the car patiently it was almost closing time so we returned the following day and Jonathan help great service too expla me the wonderful feature of the car patiently it was almost closing time so we returned the following day and Jonathan help great service too explain to me more things about the car More

Before this time service was great. This time I was told, “I’ll be right with you... 20 minutes later I was finally acknowledged. When spoken to it was just words. No eye contact and seemed like they could c “I’ll be right with you... 20 minutes later I was finally acknowledged. When spoken to it was just words. No eye contact and seemed like they could care less when they could get to me. I understand when it’s busy... things get a little hectic. But, the attitude seemed to be... I’m in no hurry... take a number. More

Great service, would definitely recommend them to friends and family. They were very professional and cordial. Pete made the experience easy and smooth. Raceway A+ and family. They were very professional and cordial. Pete made the experience easy and smooth. Raceway A+ More

Worst place ever I took my car in for a sound it would make when I turn so I dropped my car off at 8:30 in the morning called them that evening because I had to go to work if they where to keep my car I make when I turn so I dropped my car off at 8:30 in the morning called them that evening because I had to go to work if they where to keep my car I would need a loaner car at this point the service guy says to me it would be ready the next day and my car was never fixed go some where else if you want your car fixed More

I honestly don't believe I've ever had such a horrible service experience. Ambrosio was kind and efficient, but in general - the group was extremely bad. Upon driving up, it is unclear WHAT should happ service experience. Ambrosio was kind and efficient, but in general - the group was extremely bad. Upon driving up, it is unclear WHAT should happen. Finally someone approached my car and told me to stand 'over there'. (He informed the two people that pulled in after me to do the same). There were three employees at three desks and it was 5 minutes before anyone spoke. Finally the one on the phone said 'someone will be with your shortly'. It was about 10 minutes before Ambrosio was available to help. He remembered me from earlier that morning (an equally disorganized occasion, where we had set the appointment.). He gave me a time of about 1:15pm. At 1:30pm I went to see what was happening. He went to check and said he'd let me know. It was finally done at 2. The time wasn't the issue. It was the carelessness of the employees. My husband even had words with one the day before when bringing the car in at 2pm and being told he should have brought it in earlier cause they were not taking any other cars ... (they close at 4... smh). Customer service is simple... easy.. FREE. It's actually pretty mindless too. So it's just inconceivable that these guys are unable to provide any. More