RK Subaru

Excellent service at RK Auto in Virginia Beach, a big shout out to David Fanning for the excellent customer service and his attention to detail with the choosing, ordering, and leasing my new Subaru this shout out to David Fanning for the excellent customer service and his attention to detail with the choosing, ordering, and leasing my new Subaru this past month. The entire experience was exceptionally positive, there was no pressure to buy what I wasn’t looking for, David went out of his way to give me options and to help me find exactly what I was looking for. Thank you to David and his team at RK Auto Don't hesitate to contact him for your next car ! dfanning@rkauto.dsmessage.com More

Recently purchased a ‘19 Kia Sorento and had a great experience dealing with Joseph Rizzolo @ the Subaru store who was extremely friendly, personable & most helpful in answering all my questions. I re experience dealing with Joseph Rizzolo @ the Subaru store who was extremely friendly, personable & most helpful in answering all my questions. I really felt that he catered to my needs in helping me find the right car for my taste and budget. Great all around experience with the entire staff and I strongly recommend visiting Joseph to help with your next purchase. No hassles, No pressure. More

After leaving our local Honda dealer because they lied to us about having a particular vehicle on the car lot, we decided look at Subaru’s. Two of our neighbors had nothing but great things to say about Suba us about having a particular vehicle on the car lot, we decided look at Subaru’s. Two of our neighbors had nothing but great things to say about Subaru’s. One, in particular, had great things to say specifically about the RK dealership. From our experience, each person we worked with made us feel at home, sharing their own personal stories of how they came to the dealership and their successes both as a team and as individuals. They offered snacks and drinks throughout the day to keep us comfortable. We could have been out of the dealer in a couple hours but we actually spent almost six hours, discussing the different models, options, etc. We never felt pressured at any point. At the completion of all the paperwork, Cal presented us with a freshly washed 2022 Subaru Outback Touring with a big red bow on it and proudly welcomed us to the RK Subaru family. Lastly, the general manager congratulated us on our new purchase. Cal Green, Sales - took his time with us and had a great sense of humor Lynn Titchy, Sales - very patient and spent a ton of time with us Deangelo Bolden, Finance - very detailed, honest and patient Nick Wilson, Sales Manager - approachable and took time to answer our questions General Manager - showed gratitude for our purchase and spent a few minutes talking to us before we left. More

I started out with Cal who stayed in contact with me through the entire stressful event of purchasing a car. He introduced me to John and the manager. I’ve bought a few cars in my day but these guys w through the entire stressful event of purchasing a car. He introduced me to John and the manager. I’ve bought a few cars in my day but these guys were patient and in a time of little to no inventory they heard my wishes and made them happen. I don’t like to read manuals and Cal and John answer all of my texts even though the deal is done. This is exceptional customer service and I am glad I stopped into their store. I would definitely buy another Subaru from these guys. Thank you RK and yes, I love my Forrester. WForbes More

I can't say enough about our experience with RK Subaru, I haven't purchased a new vehicle in over 20 years and didn't have plans to this time but I must say that the way our salesman Jason Credle treated us haven't purchased a new vehicle in over 20 years and didn't have plans to this time but I must say that the way our salesman Jason Credle treated us from the very beginning made the difference. He and their finance manager Deangelo Bolden made the rest of the process as painless as possible. I can say without a doubt that if you are looking for a new car or SUV give Jason a call. More

I went in to the dealership to buy a brand new Subaru Forster touring ready to buy or order. I also have a vehicle for trade in, no accidents. Everyone else that did an evaluation matched KBB good trade Forster touring ready to buy or order. I also have a vehicle for trade in, no accidents. Everyone else that did an evaluation matched KBB good trade in value. I could sell my car to car max had a price sheet and buy from here but when this dealership offered 7,000 less than KBB. I never heard of such a thing lately the way cars are going. I will never buy from this dealership. I’ll order from somewhere else. More

So i brought a car from here and within the next week it had to be returned due to the engine light coming on and acting weird as you drove it. I took it to the dealership they kept the car the first time f had to be returned due to the engine light coming on and acting weird as you drove it. I took it to the dealership they kept the car the first time for two weeks before telling me what the issue was which they said was nothing. Two weeks later the car does the same xxxx thing and I had to return it without basically driving the car at all before the same issue happened. They offered a car from the dealership but I requested that the first payment be made because of all the inconvenient and Jo said she would talk to the manager Greg. I reached out to Jo today because i have not heard anything and Greg the Manager says well we only agreed to do half of the car payment. I'm like why, the car has been sitting on your lot more then I have drove it and two you wait the day before the payment is due to tell me you will only do half. So I said I would have a talk with my lawyer and he tells me that If I speak to them they won't cut the check for half either. I would rather take my money somewhere else at this point and not deal with Greg, Chris, Dennis, the parts and labor or anyone there at all. I trusted Jo to make it happen and got the run around until the day before to be told oh we can only do half because they sold me a xxxxed up car that they kept saying they fixed or could not duplicate the problem. If I were you I would go somewhere else I dealt with these people before years ago and had the same issues and they DID pay the full amount for my first two notes because the car kept xxxxing up then too. I figured that things had changed which is why my mom and I came back but not only did she have issues with hers I am having the some as well. More

My experience with Dave Fanning(Sales) was absolutely exceptional. I would easily recommend anyone to buy a car from him. RK Subaru found what we wanted and needed. He took his day off to make sure we exceptional. I would easily recommend anyone to buy a car from him. RK Subaru found what we wanted and needed. He took his day off to make sure we were happy. Great guy. Great Experience. His email is dfanning@rkauto.dsmessage.com. Contact him anytime. More

Absolutely a very pleasant experience.....I highly highly recommend Heather Elliott when you come choose your next car! I can also include Perry and Melvin in my experience. Never have I gone to an dealershi recommend Heather Elliott when you come choose your next car! I can also include Perry and Melvin in my experience. Never have I gone to an dealership and had such a good experience! Please go to RK Subaru and ask for Heather, you'll be very happy you did!!! More

I had THE BEST experience at RK Subaru! This dealership truly makes you feel like family. I purchased my first Outback with the help and expertise of Sales Consultant David Fanning. David is knowledgeabl truly makes you feel like family. I purchased my first Outback with the help and expertise of Sales Consultant David Fanning. David is knowledgeable about all things Subaru, he is professional, courteous and he made certain my transaction was very smooth and easy in all aspects of purchasing and delivery of my new vehicle. I am VERY happy with my car, and the outstanding service provided by RK SUBARU! Thanks again for everything! More