RK Subaru
Virginia Beach, VA
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169 Reviews of RK Subaru
So i brought a car from here and within the next week it had to be returned due to the engine light coming on and acting weird as you drove it. I took it to the dealership they kept the car the first time f had to be returned due to the engine light coming on and acting weird as you drove it. I took it to the dealership they kept the car the first time for two weeks before telling me what the issue was which they said was nothing. Two weeks later the car does the same xxxx thing and I had to return it without basically driving the car at all before the same issue happened. They offered a car from the dealership but I requested that the first payment be made because of all the inconvenient and Jo said she would talk to the manager Greg. I reached out to Jo today because i have not heard anything and Greg the Manager says well we only agreed to do half of the car payment. I'm like why, the car has been sitting on your lot more then I have drove it and two you wait the day before the payment is due to tell me you will only do half. So I said I would have a talk with my lawyer and he tells me that If I speak to them they won't cut the check for half either. I would rather take my money somewhere else at this point and not deal with Greg, Chris, Dennis, the parts and labor or anyone there at all. I trusted Jo to make it happen and got the run around until the day before to be told oh we can only do half because they sold me a xxxxed up car that they kept saying they fixed or could not duplicate the problem. If I were you I would go somewhere else I dealt with these people before years ago and had the same issues and they DID pay the full amount for my first two notes because the car kept xxxxing up then too. I figured that things had changed which is why my mom and I came back but not only did she have issues with hers I am having the some as well. More
My experience with Dave Fanning(Sales) was absolutely exceptional. I would easily recommend anyone to buy a car from him. RK Subaru found what we wanted and needed. He took his day off to make sure we exceptional. I would easily recommend anyone to buy a car from him. RK Subaru found what we wanted and needed. He took his day off to make sure we were happy. Great guy. Great Experience. His email is dfanning@rkauto.dsmessage.com. Contact him anytime. More
Absolutely a very pleasant experience.....I highly highly recommend Heather Elliott when you come choose your next car! I can also include Perry and Melvin in my experience. Never have I gone to an dealershi recommend Heather Elliott when you come choose your next car! I can also include Perry and Melvin in my experience. Never have I gone to an dealership and had such a good experience! Please go to RK Subaru and ask for Heather, you'll be very happy you did!!! More
I had THE BEST experience at RK Subaru! This dealership truly makes you feel like family. I purchased my first Outback with the help and expertise of Sales Consultant David Fanning. David is knowledgeabl truly makes you feel like family. I purchased my first Outback with the help and expertise of Sales Consultant David Fanning. David is knowledgeable about all things Subaru, he is professional, courteous and he made certain my transaction was very smooth and easy in all aspects of purchasing and delivery of my new vehicle. I am VERY happy with my car, and the outstanding service provided by RK SUBARU! Thanks again for everything! More
I had a fantastic experience Saturday at RK Subaru!! Friends and knowledgeable staff walked us through their cars and helped us wrangle our three kids while we browsed and talked about the car. Ende Friends and knowledgeable staff walked us through their cars and helped us wrangle our three kids while we browsed and talked about the car. Ended up adding an STI to our family and could not be happier!! Thank you David Fanning! More
Love this dealership they help work around any issues you may have and always strive to give you the best deals. Leah was my sales Representative and she is AMAZING ! Thanks again ! may have and always strive to give you the best deals. Leah was my sales Representative and she is AMAZING ! Thanks again ! More
Had a great purchase experience of two vehicles thanks to David Fanning his calm demeanor and laid-back approach where are a refreshing change compared to normal aggressive sales tactics if you get uncomfort David Fanning his calm demeanor and laid-back approach where are a refreshing change compared to normal aggressive sales tactics if you get uncomfortable at car dealers due to aggressive sales pitches reach out to David Fanning More
What a wonderful experience to purchase a 2022 Subaru Impreza under the guidance of David Fanning and Cal Green. All of my questions were answered. Their professionalism was exceptional. Going through th Impreza under the guidance of David Fanning and Cal Green. All of my questions were answered. Their professionalism was exceptional. Going through the finance process under the guidance of Dangelo. Bolden was a breeze! These three gentlemen are a "Dream Team." I highly recommend this dealership and these fine employees if you are interested in purchasing a new or used Subaru. These employees stayed with me until every paper was signed and I was able to drive out of the lot in my new car at 10 PM in the evening. I am so grateful...and I hope that RK Subaru recognizes and appreciates their dedicated employees. Thanks for all you do!! More
My experience with this dealership was insane, but in the good way. My parents and a close family friend have gotten their new vehicles from RK Subaru so I felt it was my time to join the family as I was rea good way. My parents and a close family friend have gotten their new vehicles from RK Subaru so I felt it was my time to join the family as I was ready for a new car. Walking up I was greeted by David Fanning and immediately knew this was going to be a pressure free experience. He listened to all my wants and was more than happy to show me multiple vehicles which suited my interests. During test drives he was engaging and knowledgeable about the vehicles we were in. Afterwards we got my trade in appraised and a credit check which took barely any time at all. David and his supervisor went out of their way to understand and work with my budget to get me in the car of my dreams which I didn't expect to walk away with. Thank you to David and the RK team for hooking me up with a new 2022 Legacy Premium at an unbeatable value. Your efforts and level of customer satisfaction speaks for itself! I can't wait til it comes in! More
Cal green was excellent friendly made you feel special. Explained how to work all the high tech equipment in the vehicle. I’ve dealt with a lot of car salesmen and I would recommend him to anyone. A caring Explained how to work all the high tech equipment in the vehicle. I’ve dealt with a lot of car salesmen and I would recommend him to anyone. A caring person. More