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Quality Chevrolet - Service Center

Escondido, CA

4.4
513 Reviews

513 Reviews of Quality Chevrolet - Service Center

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September 09, 2024

The service clerk Joshua was very efficient and courteous. The wait time was just right. More

by shawndraves1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Sep 11, 2024 -

Quality Chevrolet responded

Thank you for your feedback, Shawn! We're thrilled to hear that Joshua provided efficient and courteous service during your visit to Quality Chevrolet Escondido. We strive to make every customer experience pleasant, and it's great to know the wait time met your expectations. We look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 09, 2024

Joshua was very patient & knowledgeable as I asked multiple questions regarding my repair. Very satisfied with service and work completed More

by nctrower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Snodgrass
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Sep 11, 2024 -

Quality Chevrolet responded

Thank you! We truly appreciate your kind words about your experience working with Joshua at Quality Chevrolet Escondido. Our team aims to provide knowledgeable and patient service, and we're delighted to hear that you felt satisfied with the work completed. We look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 07, 2024

very easy to drop my car off because I had an appointment. Use the shuttle back-and-forth to get my oil changed on my equinox. Great service! More

by Sherri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria & the shuttle driver
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Sep 10, 2024 -

Quality Chevrolet responded

Thank you, Sherri! We appreciate you taking the time to share your experience at Quality Chevrolet Escondido. We're glad to hear that the shuttle service made your oil change appointment for your Equinox easy and convenient. Thank you for choosing us, and we look forward to serving you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 06, 2024

Very efficient. Work done in exact time frame. Everything spelled out about what else needs service. More

by missmouse54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Garden
Report | Print
Sep 10, 2024 -

Quality Chevrolet responded

Thank you for your wonderful feedback! We're glad to hear that you experienced efficient service at Quality Chevrolet Escondido and that everything was communicated clearly regarding your vehicle's needs. We appreciate your support and look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 06, 2024

Kathleen very efficient and grate customer service! !! Is second time she take care of my truck , very happy More

by manolito1172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katleen
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Sep 10, 2024 -

Quality Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that Kathleen provided you with efficient and great customer service during your recent visits to Quality Chevrolet Escondido. It's always a pleasure to assist with your truck, and we appreciate your loyalty. We look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 04, 2024

The oil change service was great and very efficient and they know what they are doing but a suggestion is to be a little more mindful when you have oily dirty hands touching the door handles or any part of More

by jrussell14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Quality Chevrolet responded

Thank you for your feedback! I'm glad to hear that you found our oil change service to be great and efficient. I appreciate your suggestion about being mindful of cleanliness, and I will certainly take that into consideration to enhance our service. Thank you for choosing Quality Chevrolet Escondido, and I look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 03, 2024

Awesome as always. Quality Chevrolet is and has been awesome in all aspects for more than 20+yrs. And when I'm looking to buy a care I always use Edd Carr for greater More

by Bob R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Quality Chevrolet responded

Thank you, Bob! I truly appreciate your loyalty to Quality Chevrolet Escondido over the past 20+ years. It's wonderful to hear that Edd has consistently provided you with great service. I look forward to assisting you again in the future—here’s to many more years together! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Sep 06, 2024 -

Bob R. responded

All I did was to take a moment to tell the truth. You'll do all the heavy lifting. I'm just glad Edd Carr sold me my 1st vehicle followed by several more the last 20+yrs. Thus allowing me to discover the quality in Qualify Chevrolet with everyone and all the services You'll offer. It is I that must Thank You Qualify Chevrolet. Bob Roberts Loyal Customer

September 02, 2024

Ed, our dealer/sales, is so amazing. We have purchased 4 vehicles from him over the years. Thank you to Josh and Maria in service. We appreciate your attention to detail and your clea More

by knrinc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed in sales, and Maria and Josh in service.
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Sep 04, 2024 -

Quality Chevrolet responded

Thank you for your thoughtful feedback! We truly appreciate your loyalty to Quality Chevrolet Escondido and your kind words about Ed, Josh, and Maria. We’re thrilled to hear that their exceptional service has made such a positive impact on your experience. Regarding your concerns with service appointment availability, we understand how frustrating this can be. Please know that your feedback is invaluable as we continually strive to improve our scheduling process. We encourage you to reach out to our service department directly, as they may be able to assist you with finding a suitable appointment sooner. Thank you for your support, and we look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 01, 2024

Bad service all the ways, customer and labor, not recommended to anyone to use this place for repairs More

by delvillarlsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Gonzales
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Sep 03, 2024 -

Quality Chevrolet responded

Thank you for sharing your feedback with us. I understand your concerns regarding the service you received at Quality Chevrolet Escondido. Your experience is important to us, and I would like to address your issues further. Please feel free to contact me directly so we can work towards a resolution. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 01, 2024

Good overall, first time visit, but took too long for the quick change initial oil change (took almost two (2) hours). would be nice to see an express line or something to cover just this type of work. More

by secolas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria?
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Sep 04, 2024 -

Quality Chevrolet responded

Thank you for your feedback! I appreciate you taking the time to share your experience with us at Quality Chevrolet Escondido. I understand that the wait for your oil change was longer than expected, and I will take your suggestion about an express line into consideration. I'm glad to hear that you received good service and found the seating area adequate. If you have any further concerns or suggestions, please feel free to reach out. I look forward to serving you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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