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Quality Chevrolet - Service Center

Escondido, CA

4.3
572 Reviews
Call Service Center (760) 871-4005

572 Reviews of Quality Chevrolet - Service Center

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December 20, 2023

Awesome advisors and techs. Appreciate all they do for my vehicle and their respective advice. More

by spartw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

Quality Chevrolet responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Please let me know if there is anything else that I can assist you with! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Dec 21, 2023 -

spartw responded

Lewis. Great people is what makes an amazing client experience! Thank you

December 18, 2023

Great team. Brock was the real reason I came in. He stayed late one evening giving me some real input into my purchasing decision making process. Lew was great t More

by SOUTHCALIDAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock
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Dec 19, 2023 -

Quality Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 17, 2023

Kathleen provided great service and kept me updated on the progress. She explained all the work that will be done to the truck and provided alternate options. Will work with her again next time. More

by akaslam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen
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Dec 19, 2023 -

Quality Chevrolet responded

I sincerely appreciate your feedback. Each employee is a valued member of the Quality Chevrolet Escondido team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 17, 2023

The service was fast and the service employees are friendly and knowledgeable, enjoyed walking through the lot and seeing the new inventory of cars More

by STEPHIE6241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
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Dec 19, 2023 -

Quality Chevrolet responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 17, 2023

Friendly and quick service. Your rep Payton was extremly helpful and considerate. Took less time than expected. Very happy. Thank you for great service. More

by mjohnso6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton Jackson - 5 Stars
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Dec 19, 2023 -

Quality Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Payton was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 16, 2023

Ready when promised, comfortable waiting area and really quite fast. Wouldn’t go anywhere else! More

by kwmcclain921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen
Report | Print
Dec 19, 2023 -

Quality Chevrolet responded

Thank you for writing this amazing review for our team! At Quality Chevrolet Escondido, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 16, 2023

Good dealership most of the time, but it’s in the details where danger lies. More

by le2art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Quality Chevrolet responded

I greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team, and I encourage you to contact me to discuss this further. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 15, 2023

It was fine, except I was told initially it would take 2 hours. However when I got there they said 4 hours. More

by nebulae3sma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Quality Chevrolet responded

Thanks for your review. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we always want to ensure every vehicle gets the attention it deserves which can sometimes shift our timeline. Thank you for this feedback. Please let me know if there's anything else we can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 15, 2023

They finished service quicker than anticipated and they were really busy that day. Staff is friendly More

by fabiolalomeli73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 15, 2023

Nice and clean friendly service and nice staff the experience was nice and I'll definitely be back More

by raders1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Quality Chevrolet responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a clean, comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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