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Quality Chevrolet - Service Center

Escondido, CA

4.4
633 Reviews
Call Service Center (760) 871-4005

633 Reviews of Quality Chevrolet - Service Center

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June 21, 2025

Went over and beyond. very much appreciated his time and effort. thank you so much for your knowledge and expertise. More

by DESERTDEZ05
Recommend Dealer
Yes
Employees Worked With
JOSHUA SNODGRASS
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Jun 22, 2025 -

Quality Chevrolet responded

Thank you for your kind words! We truly appreciate your feedback and are delighted to hear that you found our team's knowledge and expertise helpful. At Quality Chevrolet Escondido, we strive to go above and beyond for our customers. We look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 21, 2025

As always accommodating & excellent, informative Thanks to Juan for followup Great waiting are Well Done More

by Mem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service advisor not listed!
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Jun 22, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you found Quality Chevrolet Escondido to be accommodating and informative. It's great to know that Juan was able to assist you, and we appreciate your feedback about our waiting area. We look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 21, 2025

Oil change was completed in an hour with an appointment which is an appropriate amount of time for an oil change in my opinion. Representative was courteous at check in. Typically a car wash and quick vacu More

by donnaraedavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose?
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Jun 22, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience with us, Donna. We appreciate your feedback regarding the oil change service at Quality Chevrolet Escondido. We are glad to hear that the oil change was completed in a timely manner, and that our representative was courteous during check-in. However, we understand your concerns about the lack of communication regarding the safety checks and the car wash service. Our team ensures maintaining our high standards of service and your feedback is important to us. If you have further questions or would like to discuss this in more detail, please don't hesitate to reach out to me. Thank you again for your insights! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 21, 2025

A good experience as always,fast efficient and polite. Never a problem to wait for my vehicle. More

by pergissler317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2025 -

Quality Chevrolet responded

Thank you for your kind words! We're glad to hear you had a good experience at Quality Chevrolet Escondido. Our team strives to provide fast, efficient, and polite service, and we appreciate your recognition of that. We look forward to seeing you again next time! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 21, 2025

Excellent Service, quick, the worker are always attending people in the best mod and happy More

by claudira4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about the excellent service at Quality Chevrolet Escondido. It's great to hear that our team is consistently attentive and happy to assist you. We look forward to welcoming you back on your next visit! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 21, 2025

They are punctual and courteous. All in all very satisfied and recommend them fully to everyone More

by Ahhvbkamir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2025 -

Quality Chevrolet responded

Thank you for your kind words! We at Quality Chevrolet Escondido are thrilled to hear that you were satisfied with our punctuality and courteous service. Your recommendation means a lot to us. We look forward to welcoming you back in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 21, 2025

3 1/2 hours for alignment and replace brake fluid Wait time little extreme Very slow More

by GUAMALLTHEWAY
Recommend Dealer
Yes
Employees Worked With
AJ
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Jun 23, 2025 -

Quality Chevrolet responded

Thank you for your feedback. I appreciate you taking the time to share your experience regarding the wait time at Quality Chevrolet Escondido. Your concerns about the duration for the alignment and brake fluid replacement are noted, and we are continuously working to improve our service efficiency. If you have any further questions or would like to discuss your experience in detail, please feel free to contact me. We hope to serve you better in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 20, 2025

Great service and awesome customer service. Agents are respectful and kind. Always making you feel welcome More

by equi29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2025 -

Quality Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our team at Quality Chevrolet Escondido. Our agents strive to provide respectful and kind service, and it's fantastic to know you felt welcomed. We appreciate your support and look forward to seeing you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 20, 2025

Always great customer service. Whether speaking on the phone or in person. Ok ok ok More

by Wantstomuch2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2025 -

Quality Chevrolet responded

Thank you so much for your kind words! We truly appreciate your feedback about the great customer service you received at Quality Chevrolet Escondido. We pride ourselves on providing excellent service both on the phone and in person. We look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 20, 2025

This dealership is good but the workers at the service department are awful. Like it makes getting an oil change terrible. More

by r.austin760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill
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Jun 21, 2025 -

Quality Chevrolet responded

Thank you for your feedback. We appreciate you recognizing the dealership as good and we understand your concerns regarding the service department. It's important for us to meet every customer's expectations, and your input helps us improve. I encourage you to reach out to me directly at Quality Chevrolet Escondido so we can discuss your specific experience. Thank you for your time. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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