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Quality Chevrolet - Service Center

Escondido, CA

4.4
483 Reviews

483 Reviews of Quality Chevrolet - Service Center

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April 23, 2024

They took care of everything they could find. They even explained that the wax on my windshield from the car wash was making my windshield wipers chatter. More

by bnbdunn
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Quality Chevrolet responded

We are truly grateful for this awesome review! We are thrilled that our team was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 19, 2024

The work was done in a timely fashion. However, it took 45 minutes to get a return phone call to let me know when the car would be ready. I was on hold for over 6 minutes, with two differ More

by tgdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro in Service
Apr 22, 2024 -

Quality Chevrolet responded

Thank you for your feedback. I appreciate you taking the time to write this review and would like to learn more about your experience. Please contact me at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 18, 2024

Provided prompt service and Bill ensured I was notified when my vehicle was ready for pick-up More

by marlon.d.love44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Apr 19, 2024 -

Quality Chevrolet responded

Hi Marlon, thank you for taking the time to leave us this rating. We appreciate your business and we look forward to working with you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 16, 2024

ALEX IN THE SERVICE DEPARTMENT WAS VERY PLEASANT AND HELPFUL. THE SERVICE AREA WAW BUSY AND HE STILL ASSISTED ME. WAS ABLE TO GET MY TRUCK SERVICE IN LESS THEN 3 HOURS. GREAT CUSTOMER SERVICE FROM ALE More

by carlos_sanchez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro in service department
Apr 18, 2024 -

Quality Chevrolet responded

Carlos, thank you for taking the time to share your feedback. Each employee is a valued member of the Quality Chevrolet Escondido team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 16, 2024

Great customer service by Josh. I didn’t have an appointment but they got me out within 2 hours More

by john.garcia733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Apr 18, 2024 -

Quality Chevrolet responded

Hi John, and thanks for the great feedback! I'm very happy that Josh was there to give you the customer service I know you deserve! Thank you and I look forward to seeing you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 14, 2024

Bill Smiegel in service has been extremely helpful with my 2019 Chevrolet Bolt. He is a great asset to the dealership. More

by dmirabile3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Smiegel
Apr 16, 2024 -

Quality Chevrolet responded

Thank you for the great feedback! I am so happy to hear that you have enjoyed your visit here at our dealership! Bill is a great asset and I'm thankful to have him on our team. I appreciate your business! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 14, 2024

Perfect Service as always bought the Truck new with you Guys and had it serviced always with your Team Jorge was very helpful and made sure that the repair got done quickly thank you again for a great expe More

by ALFREDPMICHELITSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Apr 16, 2024 -

Quality Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! I appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 14, 2024

Very pleased with the quality and the service level of work done. My truck had a major transmission problem and they accepted it immediately. Upon completion it ran good as new. The service department is More

by john.kdx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
Apr 16, 2024 -

Quality Chevrolet responded

Thank you for the great feedback, John! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 14, 2024

Exceptional service. Helpful, friendly knowledgeable. My care was done on time and the work was excellent. More

by garyvlancione
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Quality Chevrolet responded

Thank you for putting your trust in Quality Chevrolet Escondido, Gary! We pride ourselves in our service department’s ability to provide world-class customer service. I wish you happy travels and look forward to seeing you at your next service appointment. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 14, 2024

They did my oil change, multipoint vehicle inspection, and tire rotation in one appointment. I was very happy to just go in once. More

by altowse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Quality Chevrolet responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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