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Quality Chevrolet - Service Center

Escondido, CA

4.3
572 Reviews

572 Reviews of Quality Chevrolet - Service Center

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July 27, 2024

My service writer kept me informed about the work being done and approx how long it would take More

by skleech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill on service
Jul 29, 2024 -

Quality Chevrolet responded

Thank you for choosing Quality Chevrolet Escondido for your service needs. I'm thrilled to hear that your service writer kept you informed throughout the process. Our team always aims to provide transparency and excellent communication. I appreciate your positive feedback and look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 25, 2024

Well done! Thank you for the oil change and service :) One suggestion… please leave a message when you call and let the customer know when the car service is co More

by daprosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jul 26, 2024 -

Quality Chevrolet responded

Thank you for this review! We appreciate your feedback and are delighted to hear that you were satisfied with your oil change and service. We'll definitely take your suggestion into consideration for future improvements. Looking forward to assisting you again at Quality Chevrolet Escondido! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 25, 2024

As allways, quality chevrolet has the best service their staff is always great and service was completed before the time that was expected to be finished. More

by Beto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Quality Chevrolet responded

Thank you for the 5-star review! I'm thrilled to hear that you had a positive experience at Quality Chevrolet Escondido. Our team takes pride in providing excellent service efficiently. I appreciate your kind words and look forward to serving you again in the future. Drive safely! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 24, 2024

Bill is probably is the best advisor ever! Quality service at Quality Chevrolet! Thanks Bill! More

by MLEEMOLINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill S. Ed C.
Jul 24, 2024 -

Quality Chevrolet responded

Thank you for providing excellent service at Quality Chevrolet Escondido! I appreciate your kind words and I am thrilled to hear about your positive experience. I look forward to assisting you again in the future. Thank you for choosing Quality Chevrolet! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 24, 2024

Always a great experience here getting my car serviced. The staff is friendly and very helpful in walking your through the services you need and why. They provide shuttle service if you are within a certai More

by hash1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Jul 24, 2024 -

Quality Chevrolet responded

Thank you for choosing Quality Chevrolet Escondido for your car service! I appreciate your kind words about our staff and services. I'm glad to hear that you found our shuttle service, waiting area, and appointment process convenient. I look forward to assisting you again in the future. Safe travels! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 24, 2024

Service is always great… Jim is my service guy and always the best never an issue More

by V.J.RIEDEL66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Smigel
Jul 25, 2024 -

Quality Chevrolet responded

Thank you for choosing Quality Chevrolet Escondido for your service needs! We appreciate your kind words and are thrilled to hear that Jim provided you with excellent service. We look forward to seeing you again for your future vehicle needs. Drive safely! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 23, 2024

They fixed the issue. The people were cordial, as if forced to be. Didn’t impress me to say I want to go back, especially for the cost. More

by jyonally13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’tworkwithANYofthesepeople
Jul 24, 2024 -

Quality Chevrolet responded

Thank you for sharing your feedback. Your experience is important to me, and I appreciate you bringing this to my attention. If you'd like to discuss further, please feel free to reach out to me directly. I value your business at Quality Chevrolet Escondido. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 23, 2024

Katherine the Service advisor was very kind and courteous and dealership provided Good quality service and More

by fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katherine
Jul 24, 2024 -

Quality Chevrolet responded

Thank you for choosing Quality Chevrolet Escondido and sharing your positive experience. We are thrilled to hear that Katherine provided you with kind and courteous service. Our team always strives to offer top-notch service to all our customers. We appreciate your feedback and look forward to welcoming you back in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 20, 2024

In and out oil change and a recall they took care of my car needs thank you Quality for making my experience pleasant More

by coronarudy71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 22, 2024 -

Quality Chevrolet responded

Thank you for choosing Quality Chevrolet Escondido for your in and out oil change and recall needs! We are thrilled to hear that your experience was pleasant. We appreciate your positive feedback and look forward to assisting you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 19, 2024

Great job with customer service! !! The service department was, specifically Josh he was great explaining the service of my car!! More

by Jaimesofer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Quality Chevrolet responded

Thank you for sharing your positive experience with us! We are delighted to hear that Josh provided exceptional service and took the time to explain everything about your car. We appreciate your kind words and look forward to assisting you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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