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Quality Chevrolet - Service Center

Escondido, CA

4.4
483 Reviews

483 Reviews of Quality Chevrolet - Service Center

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June 29, 2024

Really took care of me when they didn’t have to do the extra steps! Appreciate their helpfulness so much More

by griffinkay0325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Quality Chevrolet responded

Thank you for choosing Quality Chevrolet Escondido and for sharing your positive experience with us! I am thrilled to hear that our team went above and beyond to assist you. I look forward to welcoming you back or sharing your feedback with others! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 29, 2024

Always the Best experience. Thank you to everyone! I really appreciate it. Love the car wash freebie too More

by soniajabc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill in service at Quality Chev on Escondido
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Jul 01, 2024 -

Quality Chevrolet responded

I am thrilled to hear about your exceptional experience at Quality Chevrolet Escondido. I appreciate your kind words and your loyalty. It's wonderful to know you enjoyed the complimentary car wash as well. I can't wait to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 27, 2024

Chris (salesman), Fernando (service manager) and Lewis (general manager) took excellent care of me. The purchase was easy and seamless. Couldn’t ask for a better team! More

by KyleeH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris (sales), Fernando Fierro (service)
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Jun 28, 2024 -

Quality Chevrolet responded

Thank you, Kylee! We appreciate your kind words about Chris, Fernando, and Lewis. It's fantastic to hear that they delivered exceptional service during your visit. We're thrilled that your purchase experience at Quality Chevrolet Escondido was smooth and easy. We look forward to welcoming you back and providing top-notch service again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 26, 2024

Chris is the best, he will go above and beyond to make your car 100 percent perfect. More

by ssconstruction99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2024 -

Quality Chevrolet responded

Thank you for choosing Quality Chevrolet Escondido and for recognizing Chris's exceptional service. I appreciate your positive feedback and look forward to taking care of your car needs in the future. See you next time! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 26, 2024

The tech wasn’t paying attention to the review sheet at the end of the paperwork. He had all of the tires at 37 lbs. Two of the tires have 60 and two have 70 lbs. I’m not so sure that the tires were even r More

by eknipe1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Snodgrass
Report | Print
Jun 27, 2024 -

Quality Chevrolet responded

Thank you for sharing your experience with us. I would like to ensure that all your concerns are addressed properly. Please contact me directly at Quality Chevrolet Escondido. I appreciate your patience and look forward to assisting you further. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 24, 2024

The oil change was completed in a timely manner and the team was really efficient More

by jferpauley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Quality Chevrolet responded

Thank you for the 5-star review highlighting our efficient team and timely oil change service at Quality Chevrolet Escondido. I appreciate your feedback and look forward to assisting you again in the future. Drive safely! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 24, 2024

Service was performed at the time allocated. Scott and parts team were professional and service was completed before time. More

by TUSHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Quality Chevrolet responded

Thank you for sharing your positive experience with Quality Chevrolet Escondido. I appreciate your feedback regarding the professional service provided by Scott and our parts team. I'm glad to hear that your service was completed efficiently and ahead of schedule. I look forward to assisting you again in the future. Thank you! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 22, 2024

I am a long-time customer of Quality Chevrolet. I purchased to new cars at this dealership and have had three cars serviced there. I and always happy with every experience. Juan is an excellent ser More

by PAULMERSHON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Carr
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Jun 24, 2024 -

Quality Chevrolet responded

Thank you, Paul, for sharing your positive experience as a long-time customer of Quality Chevrolet Escondido. We are thrilled to hear that you have had consistently great experiences with us, from purchasing new cars to servicing your vehicles. Juan is indeed an outstanding service adviser, and we are glad to hear that he provided you with excellent service. We look forward to continuing to meet and exceed your expectations in the future. See you next time! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 22, 2024

Outstanding service. They communicate with me in regards to the problem and fixed it on a timely basis. More

by prpride05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Quality Chevrolet responded

Thank you for the 5-star review! We are thrilled to hear that you had an outstanding service experience at Quality Chevrolet Escondido. Communication and timely fixes are top priorities for us, and we're glad to have met your expectations. We look forward to welcoming you back in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 22, 2024

I would give 5 stars but the appointment system is terrible online and on the phone. More

by vicki_castillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Jun 24, 2024 -

Quality Chevrolet responded

Thank you, Vicki, for sharing your feedback with us. I understand your concerns regarding the appointment system. Please reach out to me directly so I can address your specific issues and help provide a better experience for you during your next visit. We appreciate you choosing Quality Chevrolet Escondido. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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