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Quality Chevrolet - Service Center

Escondido, CA

4.3
572 Reviews
Call Service Center (760) 871-4005

572 Reviews of Quality Chevrolet - Service Center

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March 21, 2025

Clean, fast, courteous. Maria was very helpful. Reasonable pricing. Respectful of belongings. Felt like a valued customer! More

by tcogmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Entire staff
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Mar 22, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Quality Chevrolet Escondido and that Maria was able to help you so effectively. Our team strives to provide clean, fast, and courteous service, so your feedback is greatly appreciated. We look forward to seeing you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 20, 2025

Bought my car there and they've kept it running for over a decade! Many thanks! More

by tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2025 -

Quality Chevrolet responded

Thank you so much for your kind words! We are thrilled to hear that your car from Quality Chevrolet Escondido has been running smoothly for over a decade. Your satisfaction is our top priority, and we appreciate your loyalty. We look forward to continuing to serve you in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 28, 2025

Quality's service department keeps me on the road. I feel my car is always ready to do whatever I need. My car is ready as promised when I agree to leave it—fantastic facilities with great service. More

by South City Mo
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Smigel
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Jan 29, 2025 -

Quality Chevrolet responded

Thank you for your fantastic review! I'm thrilled to hear that our service department at Quality Chevrolet Escondido keeps your car in top shape and ready for you. It's great to know that you appreciate our timely service and facilities. I look forward to helping you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 13, 2025

Appointment on time, I did oil change and tire rotation. Car was also washed :) very nice touch. More

by Kasia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anne
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Jan 15, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that your oil change, tire rotation, and car wash met your expectations. At Quality Chevrolet Escondido, we strive to provide excellent service and appreciate your kind words. We look forward to seeing you again for your next visit! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 09, 2025

I waited almost 3 hours for an oil change with an appointment. That's poor service. More

by edsemp13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Quality Chevrolet responded

Thank you for your feedback. I understand your frustration with the wait time for your oil change appointment at Quality Chevrolet Escondido. We appreciate your patience and want to assure you that we strive to provide efficient service. Please feel free to reach out to me directly to discuss your experience further. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 08, 2025

Love this dealership! Just like the name says, Courtesy!!! Staff is so professional and I am a lifetime customer for sure!!! More

by richard0337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Snodgrass
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Jan 09, 2025 -

Quality Chevrolet responded

Thank you so much for your enthusiastic review! We truly appreciate your kind words about the professionalism of our staff at Quality Chevrolet Escondido. It’s wonderful to hear that you had such a positive experience, and we look forward to serving you as a lifetime customer! Don’t hesitate to visit us again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 08, 2025

excellent service. ! Bill and other lady at front desk are friendly and prompt to help. More

by cardenas2783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2025 -

Quality Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our team at Quality Chevrolet Escondido. Bill and the front desk team are indeed dedicated to providing friendly and prompt service. We appreciate your feedback and look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 08, 2025

I was a bit disappointed with the service this time. When arriving for my appointment, the entrance was so stacked with cars that I found it very difficult to park. When inside, there were so many peopl More

by sheilamc1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Jan 09, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the parking situation and the congestion during your appointment at Quality Chevrolet Escondido. It’s important to me that our customers feel acknowledged and comfortable during their visit. I understand your concerns about the changes made to your car's settings, and I encourage you to reach out to me directly so I can address this matter and ensure your vehicle is set up to your preference. I strive to meet our customers' expectations and appreciate your input in helping us improve. Thank you for choosing Quality Chevrolet Escondido, and I hope to better serve you in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 05, 2025

Could've used better communication. Oil change took a long time. Appointment never got recognized between GM and Quality. More

by brich1962
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Quality Chevrolet responded

Thank you for your feedback. I understand your concerns regarding the communication and the length of time for your oil change at Quality Chevrolet Escondido. We appreciate you bringing this to our attention and will work on improving our communication processes. If you have any further concerns or would like to discuss this in more detail, please feel free to reach out to me directly. Your satisfaction is important to us, and we hope to serve you better moving forward. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 02, 2025

Very efficient, helpful and timely service on my 2016 Stingray Corvette. I will return any time for further service needs. More

by c5phlyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
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Jan 03, 2025 -

Quality Chevrolet responded

Thank you for your kind words! We're thrilled to hear you had an efficient and helpful experience with your 2016 Stingray Corvette at Quality Chevrolet Escondido. We look forward to assisting you with any future service needs. Drive safe, and see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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