Quality Chevrolet
Escondido, CA
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Took the truck in for oil change and maintenance. The check list was all checked . When I got home I checked and found that washer for windows was empty, window wipers needed to be replaced. Before I The check list was all checked . When I got home I checked and found that washer for windows was empty, window wipers needed to be replaced. Before I left dealership the % on the oil life was still at 15%, had to ask to have it reset. I now wonder if the tires were truly rotated. I’m very disappointed with the service. More
Went in to look at a 2023 Chevy Tahoe and absolutely fell in love with it! My sales associate was Teddy and he was amazing from the start to the end! Thank you to the whole team who made the purchase of my d in love with it! My sales associate was Teddy and he was amazing from the start to the end! Thank you to the whole team who made the purchase of my dream car easy and so exciting! More
Buying a vehicle through quality Chevrolet is a great experience. Ed is a great salesman and provides a great service and makes the car buying experience as smooth and stress free as possible. experience. Ed is a great salesman and provides a great service and makes the car buying experience as smooth and stress free as possible. More
Yadhira was fantastic! She was very knowledgeable on all the differences in each car model and style. Very low pressure, low stress. Yadhira even came to my home the next d She was very knowledgeable on all the differences in each car model and style. Very low pressure, low stress. Yadhira even came to my home the next day to give me a full tutorial on the vehicle since we wrapped the purchase up so late the night before. Truly top-notch car buying experience and service. More
There was no pressure to buy a car. Those who help me were very helpful and gave me plenty of opportunity to discuss what it was I was looking for. They made by a car very easy. Those who help me were very helpful and gave me plenty of opportunity to discuss what it was I was looking for. They made by a car very easy. More
No lube sticker. Greasy hand print on my left front fender and right door. I brought the truck in spotless. I asked about using my points since my bill was over $500 Greasy hand print on my left front fender and right door. I brought the truck in spotless. I asked about using my points since my bill was over $500 to replace a fuel filter and program a key fob, and pretty much wasn't offered any help regarding that. We paid cash for over $70,000 truck, and had plans to buy a new car for my wife. But this type of service we keep getting we'll most likely buy a Toyota. Ed and Junior are the best sales people that we've ever had. Maybe your service dept could learn a thing or two from them. More