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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.6
1,112 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,112 reviews

November 13, 2023

I really appreciated the honest no haggling experience I had at Quality Chevrolet. I like that their dealer added options were a reasonable price unlike some of the other dealerships I visited. More

by chuck89
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roman Torres
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Nov 15, 2023 -

Quality Chevrolet responded

Thank you so much for taking the time to share your feedback with us, Chuck! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 13, 2023

Best Oil change ever thanks to Payton and his crew, real quick reliable and friendly More

by Ms.Alexis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thanks to Teddy for talking to me and showing me some trucks while waiting for my car.
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Nov 15, 2023 -

Quality Chevrolet responded

Thank you for putting your trust in Quality Chevrolet Escondido, Alexis! We pride ourselves in our service department’s ability to provide world-class customer service. I wish you happy travels and look forward to seeing you at your next service appointment. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 12, 2023

Never thought I would be replacing my truck with a new truck, but it had to be done. They had the vehicle I wanted and Lewis was awesome to work with. He made sure I got all the bells and whistles I wante More

by ktlynch78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Quality Chevrolet responded

Thank you for this amazing review! It was a pleasure to work with you and get you into a truck you love. We really appreciate your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 12, 2023

Nice friendly staff, they answer all and any questions, over all great experience with the company. More

by jamespalacios204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Quality Chevrolet responded

I appreciate you for letting others know about your experience, James! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 11, 2023

Oil change and tire rotation went smoothly with minimum wait. Service advisor, Payton Jackson, was excellent to deal with. More

by jim@mcquestion.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton Jackson
Report | Print
Nov 13, 2023 -

Quality Chevrolet responded

I cannot thank you enough for this glowing review of our service center, Jim! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again and visit Payton and the team if you need anything else in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 11, 2023

Muy bueno Yadhira me ayudo con la compra de mi silverado y fue muy agradable muchas gracias More

by Francisco85Aa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yadhira seijas
Report | Print
Nov 13, 2023 -

Quality Chevrolet responded

¡No podemos agradecerle lo suficiente por escribir esta increíble evaluacion para nuestro concesionario, Francisco! Trabajamos duro para asegurarnos que nuestros clientes tengan una experiencia increíble. Fue un placer ayudarle y esperamos la oportunidad de trabajar con usted muy pronto. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 11, 2023

The low rating is mainly because of the wait of a whole hour to get a ride back home and then taking another hour and a half to get home. The service department should figure out a better way to get people More

by skhoury0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : scott did not help me. it was Michael
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Nov 13, 2023 -

Quality Chevrolet responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 10, 2023

I went in for a scheduled oil change but also had an issue with the door locks. Mike Sanchez was very helpful and had the problem fixed in a timely manner. There was no waiting from time of appointmen More

by Babsea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Sanchez
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Nov 13, 2023 -

Quality Chevrolet responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and I am thrilled to know Mike went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 10, 2023

Juan was Awesome and help me out greatly, especially with text messages! Would highly recommend Juan, cause take care of business! More

by jomancorig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Nov 13, 2023 -

Quality Chevrolet responded

Thank you for leaving us this great review! I am very happy to hear that Juan could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 09, 2023

Grossly over priced , had a very shocking experience and I could not allow my friends to be overcharged for simple repairs More

by ANGELODIMEO65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Quality Chevrolet responded

Angelo, it appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. If you would like to discuss this issue in more detail, please give me a call so I can learn what happened and work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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