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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.6
994 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 994 reviews

October 10, 2023

This service was the best so far. I was unable to get oil change within two weeks but have hip surgery this week. Your Team allowed me to bring it in and squeeze it in. Thankyou More

by cdreed04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Oct 11, 2023 -

Quality Chevrolet responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 10, 2023

Terrible communication. I dropped my car off for a simple repair that they had the parts for and the car was there for a week. The service advisor had no idea what was going More

by JMORGANEGG
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott was not my advisor. Simon was my advisor and had no clue what was going on.
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Oct 12, 2023 -

Quality Chevrolet responded

Thank you for your feedback. Here at Quality Chevrolet Escondido, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 09, 2023

Efficient service, not the same service level as a highline dealer I'm used to dealing with but above standard for domestic service dealers. Truck services were performed on time and on budget, no com More

by newingpistelak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

Quality Chevrolet responded

Hello, we strive to provide the best service possible and I am glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Quality Chevrolet Escondido's Service Department. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 08, 2023

Good experience. Would like for service rep to go over details of paperwork or let me know when they call for car to be picked up, that no issues. When I arrived I wa More

by SocalLocal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Oct 10, 2023 -

Quality Chevrolet responded

Thank you for the great feedback! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 08, 2023

Dealership was very welcoming. Broke answer all the questions I’ve had regarding the truck k was picking up. Def recommend to friends and family More

by pobsooktintppf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brock
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Oct 10, 2023 -

Quality Chevrolet responded

I cannot thank you enough for your wonderful review of Quality Chevrolet Escondido and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 08, 2023

Imran was very helpful, courteous, friendly and welcoming. Both Imran and John (finance) explained everything with terms anyone can understand. More

by godschick75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Imran Shahid
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Oct 10, 2023 -

Quality Chevrolet responded

Thank you for leaving us this great review! I am very happy to hear that Imran could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 08, 2023

Great Friendly service, Bilingual! Understood our wants! Definitely recommend to others to come here for you car needs! More

by mayranapoli77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2023 -

Quality Chevrolet responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 07, 2023

Overall this last visit was better than the previous visits. I will say it was very nice having a female advisor. I will say their records of my vehicles aren’t quite up to par, even from previous visit More

by treparker73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen
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Oct 10, 2023 -

Quality Chevrolet responded

Thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 06, 2023

Bill was very helpful and explained everything really well. The car was returned to me in excellent condition. More

by ostergaard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Smigiel
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Oct 09, 2023 -

Quality Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with Bill and our team and we look forward to working with you again down the road. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 06, 2023

I was pleased with the quick, efficient and no pressure buying process. Andrew Bryant was very helpful throughout. More

by stewhiker
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Bryant
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Oct 09, 2023 -

Quality Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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