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Quality Chevrolet

Escondido, CA

4.6
1,112 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,112 reviews

November 20, 2023

This is my fourth auto purchase from Quality Chevy. Great service and very friendly people. More

by trailboss75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramon Torres
Nov 22, 2023 -

Quality Chevrolet responded

It was a pleasure to read about your fourth car-buying experience at Quality Chevrolet Escondido. Congratulations on your new vehicle! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know our team provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 20, 2023

Friendly salesperson, made sure I'm satisfied with my purchase. He answered my text when I needed a question. More

by sfccadiente
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 22, 2023 -

Quality Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 20, 2023

Christian, sorry I don't recall his last name, excellent sales representative. His friendly demeanor, yet professional style helped us through the purchasing process of our vehicle. Excellent listening sk More

by mals_0369ej
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian
Nov 22, 2023 -

Quality Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 19, 2023

Very thoughtful and attentive to the needs of their customers. Alan was very helpful in explaining each step of the process. More

by ernrey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Navarro
Nov 21, 2023 -

Quality Chevrolet responded

Thank you for your review. I'm glad to hear that you had a positive experience with Alan and I look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 19, 2023

This was exceptional easy visit to the service department. Service was extremely quick and all that I interacted with were pleasant and thorough. Thank you for the follow up. More

by PETE_HUDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Quality Chevrolet responded

Thank you for putting your trust in Quality Chevrolet Escondido, Pete! I pride ourselves in our service department’s ability to provide world-class customer service. I wish you happy travels and look forward to seeing you at your next service appointment. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 19, 2023

Friendly staff, reliable, on time, give excellent customer service. My to go dealer of all time More

by Maria Toledo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio
Nov 21, 2023 -

Quality Chevrolet responded

Thank you for writing about your visit with us, Maria! I am happy to hear that our staff was able to provide you with the outstanding customer service we strive to deliver to each of our guests. I would love to work with you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 18, 2023

We really liked Alex and how he kept us informed and worked issues, just not sure problem was fully corrected. it is an odd one though. More

by gailgallops
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Nov 21, 2023 -

Quality Chevrolet responded

I am very sorry to hear that you feel your needs were not met during your recent visit with us, Gail. Your feedback will be reviewed with our team, and we would like to address any concerns you may still have. Feel free to contact me if you'd like to discuss this further. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 18, 2023

Kathleen Gardner listened to what I was saying about the car, took good notes, lined up a ride home for me, and called me when the car was ready early. That's great customer service. More

by ChuckBolton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Gardner
Nov 21, 2023 -

Quality Chevrolet responded

Hi Chuck and thank you for your kind words. I am very happy to hear that Kathleen was so attentive during your visit to our dealership and that she kept you informed! Thank you again and we look forward to working with you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 18, 2023

Great customer service. Junior is the so helpful always. Eddie did helped a lot. Thanks More

by Sherry bajwa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie
Nov 21, 2023 -

Quality Chevrolet responded

I am very sorry to hear that you feel your needs were not met during your recent visit with us, Gail. Your feedback will be reviewed with our team, and we would like to address any concerns you may still have. Feel free to contact me if you'd like to discuss this further. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 18, 2023

A Great group of people, they make the process simple and they answered all of my questions. More

by efuzell2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Link
Nov 21, 2023 -

Quality Chevrolet responded

Thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and I believe that's how every car buying experience should be. We are sincerely grateful for your business! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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