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Quality Chevrolet

Escondido, CA

4.6
1,112 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,112 reviews

December 23, 2023

The service was performed according to the explanation of the Service Department Representative. He was very professional and courteous. Outstanding communication skills, better than most car dealers. Edward More

by edwardflores887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton Jackson
Dec 26, 2023 -

Quality Chevrolet responded

Edward, I strive to provide the best service possible and I am glad we were able to ensure you were taken care of. Don’t hesitate to reach out to me for anything else. Thank you for choosing Quality Chevrolet Escondido's Service Department. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 22, 2023

Commercial Truck Sales: Walter Ragsdale is a great employee and was focused on serving me as his customer. He was polite, effective and efficient in all aspects of the process. He has a great demeanor More

by chris@velocityglazing.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Ragsdale
Dec 26, 2023 -

Quality Chevrolet responded

At Quality Chevrolet Escondido, our number one goal is customer satisfaction. I train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and I hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 22, 2023

I’ve been having the same trouble with my mirror for over a year. It started acting weird again and was honing to give them the car for two weeks so they could figure out what’s wrong with it and when I brou More

by aimeytchison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Aguirre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Quality Chevrolet responded

I am sorry to hear that you're having a problem with your vehicle and it sounds like it can be intermittent so we will have to set up a test for frequency. Please reach out to me directly and i will have my shop foreman set up a return visit so we can go further investigating your concerns. Thank you, Lewis Singleterrry 760-745-7221 x101 lewiss@qualitychevy.com

December 22, 2023

Appointment was on time. Vehicle was done in the amount of time stated by the service department.. More

by kmcbiondi65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Quality Chevrolet responded

Thank you for reviewing your service experience! I aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 22, 2023

Meeting with Jose in sales went great, really easy and pleasant, good people, from sales manager to Wayne in finance. All great, what I'm not happy about is the vehicle obviously not working inspected, to More

by james@nextlevelhome.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
December 22, 2023

Great service as usual. Service writer Juan Gonzalez got my vehicle in right away. even with ordering in some repair parts from Los Angeles, my vehicle was done by mid-morni More

by CAPTVJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Gonzalez
Dec 26, 2023 -

Quality Chevrolet responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Quality Chevrolet Escondido. If there is anything more I can do for you please come back and see us any time! Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 22, 2023

I love Quality Chevrolet in every way. They are the best in all aspects of the business More

by Bob R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Carr Sales, Manny Sales, Roger Servicee
Dec 22, 2023 -

Quality Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day, Bob. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 21, 2023

Fast and great service. I have seen major improvement since my last service a few months ago. More

by grisel.enriquez83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen
Dec 22, 2023 -

Quality Chevrolet responded

I appreciate you for letting others know about your experience, Grisel! If you ever need anything in the future, please don't hesitate to let me know. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 21, 2023

Bill is great but the service center here is very busy and it takes a little while to get an appt. More

by andrew.monarch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Dec 22, 2023 -

Quality Chevrolet responded

Andrew, thank you for sharing your experience with us. Here at Quality Chevrolet Escondido, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact me directly. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 21, 2023

Great communicaion. My entire transaction took place online from a different state. They were up front and honest with pricing. They made sure the vehicle was prepped More

by markblilie23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Quality Chevrolet responded

Mark, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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