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Quality Chevrolet

Escondido, CA

4.6
1,107 Reviews

1550 Auto Park Way

Escondido, CA

92029

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Showing 1,107 reviews

December 22, 2023

Commercial Truck Sales: Walter Ragsdale is a great employee and was focused on serving me as his customer. He was polite, effective and efficient in all aspects of the process. He has a great demeanor More

by chris@velocityglazing.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Ragsdale
Dec 26, 2023 -

Quality Chevrolet responded

At Quality Chevrolet Escondido, our number one goal is customer satisfaction. I train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and I hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 22, 2023

Appointment was on time. Vehicle was done in the amount of time stated by the service department.. More

by kmcbiondi65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
Dec 26, 2023 -

Quality Chevrolet responded

Thank you for reviewing your service experience! I aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 21, 2023

Fast and great service. I have seen major improvement since my last service a few months ago. More

by grisel.enriquez83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen
Dec 22, 2023 -

Quality Chevrolet responded

I appreciate you for letting others know about your experience, Grisel! If you ever need anything in the future, please don't hesitate to let me know. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 21, 2023

Bill is great but the service center here is very busy and it takes a little while to get an appt. More

by andrew.monarch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Dec 22, 2023 -

Quality Chevrolet responded

Andrew, thank you for sharing your experience with us. Here at Quality Chevrolet Escondido, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact me directly. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 21, 2023

Bad SERVICE I WILL NEVER GET A CHEVROLET CAR IN THE FUTURE NEVER RETURNED PHONE CALLS More

by SERGIOMELCHOR310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
Dec 22, 2023 -

Quality Chevrolet responded

Sergio, I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 21, 2023

Although very busy they were able to maintain my appointment and were professional and courteous More

by robert.gordon47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 22, 2023 -

Quality Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone, Robert. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 21, 2023

Great communicaion. My entire transaction took place online from a different state. They were up front and honest with pricing. They made sure the vehicle was prepped More

by markblilie23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Anzures
Dec 22, 2023 -

Quality Chevrolet responded

Mark, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 20, 2023

Awesome advisors and techs. Appreciate all they do for my vehicle and their respective advice. More

by spartw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
Dec 21, 2023 -

Quality Chevrolet responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Please let me know if there is anything else that I can assist you with! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Dec 21, 2023 -

spartw responded

Lewis. Great people is what makes an amazing client experience! Thank you

December 18, 2023

Great team. Brock was the real reason I came in. He stayed late one evening giving me some real input into my purchasing decision making process. Lew was great t More

by SOUTHCALIDAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock, Lewis Singleterry, Junior Bernal
Dec 19, 2023 -

Quality Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 17, 2023

Friendly and quick service. Your rep Payton was extremly helpful and considerate. Took less time than expected. Very happy. Thank you for great service. More

by mjohnso6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton Jackson - 5 Stars
Dec 19, 2023 -

Quality Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Payton was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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