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Quality Chevrolet

Escondido, CA

4.6
1,112 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,112 reviews

February 02, 2024

Great help , got the truck i needed , the team did a great job in explaing the financial options. More

by arcoatings760
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Quality Chevrolet responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 02, 2024

The cost of the estimate was very expensive. Also when I got my truck back the backup camera was not working and I had to make another trip to the service center to have that fixed. In all it wa More

by cburroughs1129
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rogelio
Feb 05, 2024 -

Quality Chevrolet responded

We strive for 100% customer satisfaction and it appears that your recent service visit did not meet expectations. I appreciate you taking the time to leave us this review. Feedback such as yours allows us the opportunity to learn how to improve as a team. Please contact me so we can discuss this with you further. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 01, 2024

Quality always gets me in when I need service and exceeds the expectation of described maintenance. I appreciate the tire rotation and wash with my oil change. More

by MIKEBRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Smigiel
Feb 02, 2024 -

Quality Chevrolet responded

Thank you for your outstanding rating about our service department, Mike. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 01, 2024

I didn't have an appointment but I purchased new tires and needed an alignment. The dealership was able to get me in and out within 2 hours which is awesome since this service center is always extremely b More

by danielolvera1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed and Link are amazing as well very friendly and always remember myself and ask about my family. LOVE the atmosphere here
Feb 02, 2024 -

Quality Chevrolet responded

Thank you for reaching out Daniel! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 01, 2024

Brought in my car for service. 4 days in the shop they successfully made it worse. No lift or Uber. Shuttle service very limited if at all available. I checked out their new car se More

by hpcerttechguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Quality Chevrolet responded

I appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together at resolving this. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 01, 2024

Professional and straightforward, the salesmen are customer friendly and genuine. I like purchasing from quality Chevrolet More

by mikephillips59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Moreno
Feb 02, 2024 -

Quality Chevrolet responded

I appreciate you for letting others know about your experience, Mike! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 31, 2024

Yadhira was absolutely the best, most conscientious and helpful sales person. She answered my call to go physically check the Equinox I was interested in to verify it had the features I wanted before dri More

by Lauramckenery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yadhira and Cat in finance
Feb 02, 2024 -

Quality Chevrolet responded

Congratulations on your new vehicle, Laura. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Yadhira was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 30, 2024

My wife and I came in and purchased a Silverado 1500 from Yadhira Seijas. She was an absolute pleasure to do business with. Very knowledgeable and accommodating to our needs. I will definitely refer her t More

by geckotoes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yadhira Seijas
Feb 01, 2024 -

Quality Chevrolet responded

Thank you for taking the time to share your feedback regarding your experience at Quality Chevrolet Escondido and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 30, 2024

What started with ONE START a week ago changed to FIVE STARS 29 JAN 24..Why? Management reached out and were able to clear up misunderstanding and was able to buy the truck I originally wanted. Dealing More

by sumaj75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LINK DIXON
Feb 01, 2024 -

Quality Chevrolet responded

Thank you for your kind words and congratulations on your new car! I am very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 29, 2024

Excelente servicio muy contenta gracias. Muy amable personal y todas mis dudas fueron resueltas gracias More

by claralopez82
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Quality Chevrolet responded

¡Sus excelentes comentarios realmente nos alegraron el día, Clara! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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