Quality Chevrolet
Escondido, CA
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Brought in my car for service. 4 days in the shop they successfully made it worse. No lift or Uber. Shuttle service very limited if at all available. I checked out their new car se 4 days in the shop they successfully made it worse. No lift or Uber. Shuttle service very limited if at all available. I checked out their new car selection and every 'sticker' had dealer markups of thousands of dollars for dealership added mandatory paint protection and theft recovery type devices. More
Yadhira was absolutely the best, most conscientious and helpful sales person. She answered my call to go physically check the Equinox I was interested in to verify it had the features I wanted before dri helpful sales person. She answered my call to go physically check the Equinox I was interested in to verify it had the features I wanted before driving out to see it. She took pictures and when I voiced interest she wasn’t pushy at all about when I could test drive. I ended up buying the car and am so happy with the entire team who were all extremely professional and strived to get me in and out quickly. Wonderful experience!! More
What started with ONE START a week ago changed to FIVE STARS 29 JAN 24..Why? Management reached out and were able to clear up misunderstanding and was able to buy the truck I originally wanted. Dealing STARS 29 JAN 24..Why? Management reached out and were able to clear up misunderstanding and was able to buy the truck I originally wanted. Dealing with Link Dixon was a blast and very smooth over the EMAIL COMMUNICATION went very well and literally not one time tried to be pushy as a salesperson. Got to the dealership and signed my paperwork with the zero hiccup. Shout out to Dani and Manni for making it smooth transaction. More
My wife and I came in and purchased a Silverado 1500 from Yadhira Seijas. She was an absolute pleasure to do business with. Very knowledgeable and accommodating to our needs. I will definitely refer her t Yadhira Seijas. She was an absolute pleasure to do business with. Very knowledgeable and accommodating to our needs. I will definitely refer her to family and friends in need of a vehicle purchase. More
The dealership and staff were welcoming and I am impressed with the professionalism from Miguel and great attitude. He has upper management written all over. Very pleased with the Chevy Bolt EUV. impressed with the professionalism from Miguel and great attitude. He has upper management written all over. Very pleased with the Chevy Bolt EUV. Great car! More
We had a problem with the cooling fan staying on after the engine was turned off. The outside temperature was cool so the fan should not have been running. A check of the temperature gauge showed no temp the engine was turned off. The outside temperature was cool so the fan should not have been running. A check of the temperature gauge showed no temperature at all. The fan would run for about fifteen minutes after the engine was off. I asked for the soonest appointment on January 17th and was given an appointment scheduled for January 31st. Once again, I called and talked to Bill Smigiel and asked for help. He said that I could bring the car in on January 17th, and he would try to get it into service as soon as possible. At this time, we only had one car. We brought it in on January 17th. Bill called us on Saturday the 20th and said that the car was fixed and that we could pick it up. Bill has been my service consultant ever since I bought the car in 2018. He has always gone above and beyond to help me whenever my car needs service. I always ask for him. He will explain everything to me so that I can understand what is happening. He always provides excellent customer service from start to finish. He is an asset to the dealership and to GM. More
Excellent customer service from start to finish. The staff was friendly, knowledgeable and took the time to explain the many features of the car. The staff was friendly, knowledgeable and took the time to explain the many features of the car. More