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Quality Chevrolet

Escondido, CA

4.6
1,108 Reviews

1550 Auto Park Way

Escondido, CA

92029

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Showing 1,108 reviews

February 01, 2024

Brought in my car for service. 4 days in the shop they successfully made it worse. No lift or Uber. Shuttle service very limited if at all available. I checked out their new car se More

by hpcerttechguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
Feb 02, 2024 -

Quality Chevrolet responded

I appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together at resolving this. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 01, 2024

Professional and straightforward, the salesmen are customer friendly and genuine. I like purchasing from quality Chevrolet More

by mikephillips59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Moreno
Feb 02, 2024 -

Quality Chevrolet responded

I appreciate you for letting others know about your experience, Mike! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 31, 2024

Yadhira was absolutely the best, most conscientious and helpful sales person. She answered my call to go physically check the Equinox I was interested in to verify it had the features I wanted before dri More

by Lauramckenery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yadhira and Cat in finance, Junior Bernal
Feb 02, 2024 -

Quality Chevrolet responded

Congratulations on your new vehicle, Laura. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Yadhira was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 30, 2024

What started with ONE START a week ago changed to FIVE STARS 29 JAN 24..Why? Management reached out and were able to clear up misunderstanding and was able to buy the truck I originally wanted. Dealing More

by sumaj75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LINK DIXON, Manny Aguirre
Feb 01, 2024 -

Quality Chevrolet responded

Thank you for your kind words and congratulations on your new car! I am very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 30, 2024

My wife and I came in and purchased a Silverado 1500 from Yadhira Seijas. She was an absolute pleasure to do business with. Very knowledgeable and accommodating to our needs. I will definitely refer her t More

by geckotoes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yadhira Seijas
Feb 01, 2024 -

Quality Chevrolet responded

Thank you for taking the time to share your feedback regarding your experience at Quality Chevrolet Escondido and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 29, 2024

Excelente servicio muy contenta gracias. Muy amable personal y todas mis dudas fueron resueltas gracias More

by claralopez82
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
Feb 01, 2024 -

Quality Chevrolet responded

¡Sus excelentes comentarios realmente nos alegraron el día, Clara! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 28, 2024

The dealership and staff were welcoming and I am impressed with the professionalism from Miguel and great attitude. He has upper management written all over. Very pleased with the Chevy Bolt EUV. More

by jeepman04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures, Chris Hollowell, Scott Holtz, Tom Martin
Jan 31, 2024 -

Quality Chevrolet responded

Thank you for writing this amazing review for our team! At Quality Chevrolet Escondido, we always appreciate customer feedback, and I am pleased to hear that Miguel and our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 25, 2024

We had a problem with the cooling fan staying on after the engine was turned off. The outside temperature was cool so the fan should not have been running. A check of the temperature gauge showed no temp More

by ajlio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Torres and Bill Smigiel
Jan 26, 2024 -

Quality Chevrolet responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Bill went above and beyond to fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 24, 2024

Great service just took a little bit longer than usual because my battery had to be replaced More

by mikemacias21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
January 22, 2024

Excellent customer service from start to finish. The staff was friendly, knowledgeable and took the time to explain the many features of the car. More

by darron.tyler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry IV, Lewis Singleterry
Jan 23, 2024 -

Quality Chevrolet responded

Thanks for your perfect review, Darron! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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