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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.6
1,004 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,004 reviews

January 11, 2024

Brock and Wayne were absolutely great to work with. We have purchased several vehicles from Quality Chevrolet and sincerely appreciate the attention to detail, professionalism and customer service prov More

by nicolee0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brock Standerfer, Wayne Larsen
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Jan 12, 2024 -

Quality Chevrolet responded

Nicole, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Quality Chevrolet Escondido. We can’t wait to see you for your next servicing appointment! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 11, 2024

I was in and out with no issues. Staff were friendly and helpful. No complaints. More

by silvia.swales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
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Jan 12, 2024 -

Quality Chevrolet responded

Silvia, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 11, 2024

Do not recommend this dealership. No customer service. Both of our new vehicles have had major issues and they refuse to help. I can’t even rate it one star!! More

by cathydroldan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lewis Singleterry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2024 -

Quality Chevrolet responded

Cathy, we appreciate you sharing details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me at your earliest convenience so we can resolve your concerns. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 11, 2024

Every staff member I have ever dealt with here is wonderful, knowledgeable and ready to help. More

by SHARPIMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember any names on the list provided
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Jan 12, 2024 -

Quality Chevrolet responded

Thank you for taking the time to write about your experience with us! At Quality Chevrolet Escondido, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 10, 2024

Ed Carr is the absolute best, he makes sure we are completely happy with our purchase More

by FLOLITTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2024 -

Quality Chevrolet responded

I always like to read customer feedback and I am happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that Ed treated you with the respect you deserve. Congratulations on your vehicle! If there is anything else that I can do for you, please don’t hesitate to reach out. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 10, 2024

This was my very first time getting all my concerns taking care of. My service advisor was aware of my needs and addressed all my concerns. More

by SGAGNER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Jan 11, 2024 -

Quality Chevrolet responded

Thank you for writing about your visit with us! I am happy to hear that we were able to provide you with the outstanding customer service I strive to deliver to each of our guests. I would love to work with you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 08, 2024

Had an issue with the battery in our Chevy Bolt EV. Juan from Service ordered a new battery and delivered the vehicle back earlier than expected. He was extremely helpful and very good with communica More

by helenbarker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Jan 10, 2024 -

Quality Chevrolet responded

Thank you for the kind words, Helen. We're completely committed to providing top-quality service and I'm thrilled to hear that your experience with Juan reflected this dedication. I appreciate the time it took for you to give us this feedback. At Quality Chevrolet Escondido, we value our customers and we look forward to seeing you down the road. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 08, 2024

These guys, but ESPECIALLY "Lewis" and "Richard" (though they definitely lied about names so I don't know if that's who I actually worked with) are stereotypical used car salesmen, in every single highly de More

by matt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lewis Singleterry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
1.0
This rating includes all reviews, with more weight given to recent reviews.
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January 08, 2024

Link, Wayne and Danny were excellent to deal with. The process of buying a car out-of-state is never fun but they made the process a lot easier. More

by whager
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Link, Wayne
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Jan 09, 2024 -

Quality Chevrolet responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 08, 2024

They were very helpful and curtious. The wait time and waiting was very good as usual. More

by gary4toothnail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2024 -

Quality Chevrolet responded

Gary, it is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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