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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.5
2,037 Reviews
The team at Quality Chevrolet would like to welcome you to our dealership in Escondido, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Escondido, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Escondido count on the high-quality vehicles and services found at Quality Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 2,037 reviews

September 28, 2025

Always great service and quick. They communicate any needs before continuing the work which is amazing. I will definitely continue doing my car service through Quality Chevrolet. More

by Sandraaudelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review, Sandra! I'm thrilled to hear that you consistently receive great service at Quality Chevrolet Escondido and appreciate our communication regarding your car's needs. We look forward to serving you again for your future car service needs! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 28, 2025

I just want to say thank you to Juan for keeping us updated throughout the whole process. More

by ortega211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
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Sep 30, 2025 -

Quality Chevrolet responded

Thank you for your kind words! I truly appreciate your feedback and am glad to hear that Juan was able to keep you updated throughout the process. At Quality Chevrolet Escondido, we strive to provide excellent service, and it’s wonderful to know that you had a positive experience. We look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 28, 2025

It was easy in and out service agent was really nice and easy to deal with thanks More

by E.sahial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2025 -

Quality Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that you had an easy and pleasant experience at Quality Chevrolet Escondido. Our team always strives to provide great service, and we appreciate your feedback. We hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 27, 2025

First of all their appointments are too late. Usually over 10 days. Second of all their accuracy to repairs and fixing the problems are really very bad. Third of all they hold cars for long time More

by aryankamran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lewis Singleterry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris at service shop
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Sep 28, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience, Aryan. I understand your concerns regarding the length of service visits and the handling of repairs. At Quality Chevrolet, we aim to provide professional and attentive service for every appointment, and your feedback helps us better understand customer experiences. Please feel free to reach out to me directly if you’d like to share more about your visit. Your concerns are taken seriously. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 27, 2025

Great service, I got work done on my car and was provided a nice loner while it was being completed. Appreciate the quickness and great work! More

by ALEA95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! I appreciate your kind words about the service you received at Quality Chevrolet Escondido. I am glad to hear that you enjoyed the loaner vehicle and that the work on your car was completed quickly and to your satisfaction. We look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 27, 2025

We had a great experience here. Everyone we super nice and very helpful . Would definitely recommend to friends and family More

by KNOWLESMATT57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Moreno
Report | Print
Sep 28, 2025 -

Quality Chevrolet responded

Thank you for your kind words, Matt! I am thrilled to hear that you had a great experience at Quality Chevrolet Escondido. Our team strives to provide the best service possible, and your recommendation means a lot to us. We look forward to seeing you again and assisting your friends and family in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 27, 2025

We had a great experience at Quality Chevrolet. Lewis was awesome to work with. Everyone was friendly and we are very happy with our purchase. More

by SEAN.HERNDON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2025 -

Quality Chevrolet responded

Thank you for your wonderful feedback, Sean! I am delighted to hear that you had a great experience at Quality Chevrolet Escondido and that Lewis made a positive impact during your visit. I appreciate your kind words about our team, and we're glad to know that you’re happy with your purchase. We look forward to welcoming you back in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 26, 2025

Tried to purchase a Chevy Silverado EV, wanted to do it online, Costco pre-negotiated prices. They would not work with me AT ALL and only tried to get my in for their sales pitch. Wouldn't answer my questi More

by Never
Recommend Dealer
No
Employees Worked With
Lewis from Quality Chevrolet
Report | Print
Sep 28, 2025 -

Quality Chevrolet responded

Thank you for letting us know how things went. I understand your concerns regarding your attempts to purchase a Chevrolet Silverado EV and the communication challenges you experienced. At Quality Chevrolet, our goal is to provide clear information about vehicle availability and sales options, and your feedback helps us better understand customer expectations. Please feel free to contact me directly if you’d like to share more details or continue the conversation. Ensuring your satisfaction is our priority. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 26, 2025

Juan was great provided detailed explanation and explained time frame for repairs. Very happy with outcome. More

by ursaspot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
Report | Print
Sep 27, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! I'm so glad to hear that you had a great experience at Quality Chevrolet Escondido and that Juan provided you with clear explanations and a satisfactory outcome for your repairs. I appreciate your feedback, and we hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 26, 2025

Terrible experience. I took my car in due to an engine light and a rich-running issue. They charged $250 for diagnostics (non-refunded) and claimed I needed spark plugs, More

by PATTERTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria Espinoza
Report | Print
Sep 28, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience. I understand your concerns regarding the diagnostics and subsequent repair recommendations for your vehicle. At Quality Chevrolet, we aim to provide thorough evaluations and clear guidance for any necessary service, and your feedback helps us review our processes. If you’d like to discuss your service experience in more detail, please don’t hesitate to reach out to me directly. Your concerns are taken seriously. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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