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Quality Chevrolet

Escondido, CA

4.5
2,001 Reviews
The team at Quality Chevrolet would like to welcome you to our dealership in Escondido, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Escondido, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Escondido count on the high-quality vehicles and services found at Quality Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 2,001 reviews

September 15, 2025

We think that this is one of the best Chevrolet Dealership in San Diego County and we plan on getting more vehicles at this dealership when we purchase our next vehicle. More

by rsb111268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Torres
Sep 15, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! I am delighted to hear that you consider Quality Chevrolet Escondido one of the best dealerships in San Diego County. We look forward to assisting you with your next vehicle purchase and appreciate your trust in us. See you soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 14, 2025

AJ did a great job of keeping me informed of the progress and letting me know when my Vette "Scarlett" was ready. Thanks AJ! More

by rednecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
Sep 14, 2025 -

Quality Chevrolet responded

Thank you for your wonderful feedback! I'm thrilled to hear that AJ provided you with excellent service and kept you informed about your Chevrolet Corvette "Scarlett". Your satisfaction is important to us at Quality Chevrolet Escondido. We look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 14, 2025

The best service writer in the universe! Always attentive trustworthy does a great job and make sure my car is serviced correctly and it’s washed when the job is completed. She’s an amazing More

by link4you2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2025 -

Quality Chevrolet responded

Thank you so much for your kind words! I'm pleased to hear that you had such a positive experience with our service writer. At Quality Chevrolet Escondido, we strive to provide excellent service and ensure your vehicle is in top shape. We appreciate your recognition and look forward to serving you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 13, 2025

The people are Accommodating, helpful, always smiling, approachable, the service is good. Always reminding you of your schedule maintenance. More

by Xela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review, Xela! I truly appreciate your kind words about our team's accommodating and helpful nature at Quality Chevrolet Escondido. It's great to hear that our reminders for scheduled maintenance have been beneficial for you. We look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 13, 2025

2 days in service and truck never looked at. Took it home to use different dealer More

by mathew_hahn
Recommend Dealer
No
Employees Worked With
Scott Holtz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Quality Chevrolet responded

Thank you for your feedback, Mathew. I understand the frustration of having your truck in service for two days without an update. At Quality Chevrolet Escondido, we strive to provide timely services, and it seems we missed the mark this time. I encourage you to reach out to me so we can better understand your experience. Your input is valuable in helping us improve our services. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 13, 2025

I just noticed my truck needed a tune up(spark plugs) I forgot to check and ask for this service. It wasn’t suggested by service staff as well. No heads up. Manager needs to set standard. More

by jlmelendrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Hollowell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2025 -

Quality Chevrolet responded

Thank you for letting us know how things went. I understand your observation regarding your truck’s tune-up and spark plug service, and how additional guidance could be helpful. At Quality Chevrolet, we aim to provide clear recommendations and consistent communication during every service, and your feedback helps us refine our process. Feel free to connect with me directly if you’d like to go over this further. Your satisfaction is our priority. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 13, 2025

This scheduling team wasted half my day. I asked all the questions to make sure I was taken care of after dropping off my truck for service only to find out, I had no loaner or alternative e More

by 360 MECHANICAL
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t recall the names of the woman who booked the appt with bad info or the woman that was the service advisor who just basically told me I had nothing coming
Sep 15, 2025 -

Quality Chevrolet responded

Thank you for your feedback. I appreciate you taking the time to share your experience with us regarding the service for your 2020 Silverado 2500 HD utility fleet truck at Quality Chevrolet Escondido. I understand your frustrations about the loaner vehicle situation and the communication you received. Please contact us directly so we can discuss your concerns further and ensure that your next visit goes smoothly. We value your business and hope to regain your trust. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 13, 2025

Juan is knowledgeable and helpful. I feel that we are always given a time estimate and our car is ready before that time. More

by HJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Sep 13, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you found Juan knowledgeable and helpful. Providing timely service is important to us at Quality Chevrolet Escondido, and its great to know that your car was ready even sooner than expected. We look forward to seeing you again on your next visit! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 12, 2025

Usually very happy, this time i felt like I was dismissed at my wait time More

by cherri_frazier
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience, Cherri. I'm glad to hear that you’ve usually been happy with your visits to Quality Chevrolet, and I understand your concerns regarding the way your wait time was handled this time. Our aim is to provide timely updates and clear communication throughout every visit, and your feedback helps us identify areas for improvement. If you’d like to discuss your recent visit further, please feel free to get in touch with me directly. Your feedback is valuable to us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 12, 2025

Kenny was great person from the time we arrived to the delivered of a car , Kenny is a great asset to your dealership More

by RAFAELGONZALEZ0915
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth
Sep 13, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review, Rafael! We truly appreciate your kind words about Kenny and are thrilled to hear he provided you with excellent service from start to finish. At Quality Chevrolet Escondido, we strive to create a great experience for our customers. We hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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