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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.5
2,037 Reviews
The team at Quality Chevrolet would like to welcome you to our dealership in Escondido, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Escondido, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Escondido count on the high-quality vehicles and services found at Quality Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 2,037 reviews

October 05, 2025

Great and fast service, kind and respectful staff and reliable. I am always happy with their service. More

by epul29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Oct 05, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with our kind and respectful staff at Quality Chevrolet Escondido. We appreciate your loyalty and look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 05, 2025

Would have been 5 star but a simple repair kept car out of service for 4 working days. Glad I didn’t have to get a rental car. Agent kept us updated on status More

by Reelcelt89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan in service
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Oct 05, 2025 -

Quality Chevrolet responded

Thank you for your feedback! I appreciate your understanding regarding the delay in your repair. I'm glad to hear that our agent kept you updated and that you were able to avoid needing a rental car. Your experience is important to us, and we hope to provide you with a smoother experience next time at Quality Chevrolet Escondido. Please don't hesitate to reach out if you need anything further. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 05, 2025

Jr. Bernal and Ed Carr provided excellent customer service. They made my family and I feel at home from the moment we stepped into the dealership into th More

by Ramon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Carr
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Oct 05, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review, Ramon! I'm thrilled to hear that Jr. and Ed provided you and your family with excellent customer service at Quality Chevrolet Escondido. Creating a welcoming environment is important to us, and I'm glad you felt at home during your visit. We appreciate your feedback and look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 05, 2025

Never had a problem with this dealership. Every one has always been nice and attentive until my last visit. More

by gonzalez.roseanna
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2025 -

Quality Chevrolet responded

Thank you for your feedback, Roseanna! I appreciate your continued loyalty to Quality Chevrolet Escondido. It's great to hear that you've had positive experiences with us in the past. I understand your recent visit didn't meet the usual standards, and we would love to learn more about it. Please feel free to reach out to us directly so we can address your concerns. We look forward to serving you better in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 04, 2025

Good quality service, prompt and friendly. Scheduling, reception, coordination was all easy, would definitely recommend it. Juan was very helpful throughout the process More

by Phani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
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Oct 05, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review, Phani! I'm delighted to hear that you had a positive experience with our team at Quality Chevrolet Escondido. It's great to know that Juan was able to assist you effectively. I truly appreciate your recommendation, and we look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 04, 2025

Ed was great, not pushy, we went through the whole lot until we found her More

by marialilianar79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review, Maria! I'm thrilled to hear that Ed provided you with a great experience and helped you find the perfect vehicle at Quality Chevrolet Escondido. I appreciate your feedback, and we hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 03, 2025

The service reps were prompt and helpful from check-in to checkout. The waiting area was comfortable with a good number of computer workstations. However, I was disappointed to see no complimentary beverage More

by rvardon3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2025 -

Quality Chevrolet responded

Thank you for your feedback. I am glad to hear that our service representatives were prompt and helpful during your visit to Quality Chevrolet Escondido, and that you found our waiting area comfortable. I appreciate your suggestions regarding the complimentary beverage options and the time taken for your oil change. Your input is valuable as we strive to enhance our customer experience. We hope to welcome you back soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 02, 2025

Bought my truck at Quality. Great experience, last 2 services there and very good Just always great service More

by mckayron42
Recommend Dealer
Yes
Employees Worked With
Josh
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Oct 03, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! I am thrilled to hear that you had a great experience buying your truck at Quality Chevrolet Escondido and that our service team has continued to meet your expectations during your last two services. I appreciate your loyalty and we look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 02, 2025

Kathleen Garden does a great job. The work was fully done and completed very quickly. More

by THOMURPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Garden
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Oct 03, 2025 -

Quality Chevrolet responded

Thank you! I appreciate your kind words about Kathleen and her efficient work. At Quality Chevrolet Escondido, we strive to provide excellent service, and it's great to hear that we met your expectations. We hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 02, 2025

Tire pressure on one of my tires was way above the spec. The other 3 were good. And they forgot to put back the valve cap on my tires. More

by BILISHIELDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua
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Oct 02, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience, Bili. I understand the importance of attention to detail during service, especially with tire maintenance. At Quality Chevrolet, your feedback helps us review our processes to ensure consistent quality and care for every customer. Please feel free to contact me directly if you’d like to share more details or continue the conversation. Ensuring your satisfaction is our priority. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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