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Quality Chevrolet

Escondido, CA

4.5
2,001 Reviews
The team at Quality Chevrolet would like to welcome you to our dealership in Escondido, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Escondido, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Escondido count on the high-quality vehicles and services found at Quality Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 2,001 reviews

October 08, 2025

Omar was very helpful. He was eager to address any questions we had. The process always takes longer than it seems like it should. I am baffled why it takes hours to pur More

by DAN.STONE.626
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
Oct 09, 2025 -

Quality Chevrolet responded

Thank you for your feedback, Dan! I am glad to hear that Omar was helpful and attentive to your questions during your visit to Quality Chevrolet Escondido. I understand that the purchasing process can feel lengthy at times, and I appreciate your patience. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to seeing you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 07, 2025

The car was returned so dirty, we couldn't see through the window. In the past, they have given it a wash. More

by jamie.y.simpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
Oct 08, 2025 -

Quality Chevrolet responded

Thank you for your feedback, Jamie. I appreciate you bringing this to our attention and understand your concerns regarding the cleanliness of the car. At Quality Chevrolet Escondido, we strive to maintain high standards, and your input helps us improve our services. Please feel free to reach out to me directly if you'd like to discuss this further. I hope we get to provide you a better experience in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 06, 2025

Customer service is severely lacking. No communication unless customer calls first. No shuttle service. When dropping off car, no greets you and we spent time waiting before someone came More

by Linda Slade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2025 -

Quality Chevrolet responded

Thank you for sharing your feedback regarding your experience at Quality Chevrolet Escondido, Linda. I understand your concerns about communication and service during your visit. Your input is valuable to us, and we are committed to improving our customer experience. If you would like to discuss this further, please feel free to reach out to me directly. I appreciate your feedback and hope to have the opportunity to serve you better in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 06, 2025

Service Center greeted and soon service my car. I'was pleased that my car was completed in a timely manner.. I'm enjoying my Equinox and have recommended others to Quality Chevrolet. Joyce Pa More

by JOYCEPATMON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill/ 5 Stars
Oct 06, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review, Joyce! I'm thrilled to hear that you had a positive experience with our Service Center and that your Equinox was serviced on time. I appreciate your recommendations and look forward to assisting you and your friends at Quality Chevrolet Escondido again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 05, 2025

Great and fast service, kind and respectful staff and reliable. I am always happy with their service. More

by epul29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Oct 05, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with our kind and respectful staff at Quality Chevrolet Escondido. We appreciate your loyalty and look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 05, 2025

Would have been 5 star but a simple repair kept car out of service for 4 working days. Glad I didn’t have to get a rental car. Agent kept us updated on status More

by Reelcelt89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan in service
Oct 05, 2025 -

Quality Chevrolet responded

Thank you for your feedback! I appreciate your understanding regarding the delay in your repair. I'm glad to hear that our agent kept you updated and that you were able to avoid needing a rental car. Your experience is important to us, and we hope to provide you with a smoother experience next time at Quality Chevrolet Escondido. Please don't hesitate to reach out if you need anything further. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 05, 2025

Jr. Bernal and Ed Carr provided excellent customer service. They made my family and I feel at home from the moment we stepped into the dealership into th More

by Ramon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Carr
Oct 05, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review, Ramon! I'm thrilled to hear that Jr. and Ed provided you and your family with excellent customer service at Quality Chevrolet Escondido. Creating a welcoming environment is important to us, and I'm glad you felt at home during your visit. We appreciate your feedback and look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 05, 2025

Never had a problem with this dealership. Every one has always been nice and attentive until my last visit. More

by gonzalez.roseanna
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2025 -

Quality Chevrolet responded

Thank you for your feedback, Roseanna! I appreciate your continued loyalty to Quality Chevrolet Escondido. It's great to hear that you've had positive experiences with us in the past. I understand your recent visit didn't meet the usual standards, and we would love to learn more about it. Please feel free to reach out to us directly so we can address your concerns. We look forward to serving you better in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 04, 2025

Good quality service, prompt and friendly. Scheduling, reception, coordination was all easy, would definitely recommend it. Juan was very helpful throughout the process More

by Phani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
Oct 05, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review, Phani! I'm delighted to hear that you had a positive experience with our team at Quality Chevrolet Escondido. It's great to know that Juan was able to assist you effectively. I truly appreciate your recommendation, and we look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 04, 2025

Ed was great, not pushy, we went through the whole lot until we found her More

by marialilianar79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review, Maria! I'm thrilled to hear that Ed provided you with a great experience and helped you find the perfect vehicle at Quality Chevrolet Escondido. I appreciate your feedback, and we hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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