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Quality Chevrolet

Escondido, CA

4.5
2,164 Reviews
The team at Quality Chevrolet would like to welcome you to our dealership in Escondido, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Escondido, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Escondido count on the high-quality vehicles and services found at Quality Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 2,164 reviews

June 27, 2026

From the moment we walked in until we drove off the lot, we received outstanding customer service. Anthony was absolutely amazing. He took the time to address all of our questions and concerns without givin More

by ELEMUSU24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 28, 2026 -

Quality Chevrolet responded

Thank you so much for your wonderful review! I truly appreciate your kind words about Anthony and our entire team at Quality Chevrolet. It's fantastic to hear that you felt valued and supported throughout your car-buying experience. We pride ourselves on providing honest and transparent service, and I'm glad to know that we met your expectations. We look forward to welcoming you back and hope you enjoy your new vehicle! Please don’t hesitate to reach out to me for anything in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 27, 2026

I brought my vehicle for a prearranged appointment. It took 3 days just to let me know what the issue was with my vehicle and how much it would cost. Communication was sparse. The cost was very high. More

by creamerd
Recommend Dealer
No
Employees Worked With
Yes
Jun 28, 2026 -

Quality Chevrolet responded

Thank you for sharing your experience with us. I understand your concerns about the communication and the time it took to diagnose the issue with your vehicle. I appreciate your feedback, as it helps me improve our services at Quality Chevrolet Escondido. If you would like to discuss this further, please don't hesitate to reach out to me directly. I value your input, and we hope to serve you better in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 27, 2026

Great service, very friendly, the only suggestion I have: if possible, get the car out sooner once the service is complete. I waited 20 minutes before my car came out, and even then I had to ask someone to g More

by jay.schertzer
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 28, 2026 -

Quality Chevrolet responded

Thank you for your feedback, Jay! I’m glad to hear you had a great experience and found us friendly. I appreciate your suggestion about improving the car retrieval process and will certainly take it into consideration. We look forward to seeing you again at Quality Chevrolet! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 27, 2026

I specifically asked my service advisor, Ray to put on the service ticket to do a tire rotation. He advised me that the technicians would do a rotation if it was needed I said no do the rotation because I More

by campinij
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray
Jun 28, 2026 -

Quality Chevrolet responded

Thank you for your feedback. I understand your concerns regarding the tire rotation and the time spent during your visit to Quality Chevrolet. Your experience is important to me, and I appreciate you bringing this to our attention. I encourage you to reach out to me directly so we can discuss your concerns and ensure we meet your expectations in the future. Thank you for choosing Quality Chevrolet, and I hope to have the opportunity to serve you better. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 27, 2026

Purchased my 2026 Tahoe LT online yesterday. Cheaper than any of the dealers in my area. Drove 100 miles to pick it up and it was worth it. Saved about $5k. More

by abreidenbach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman
Jun 28, 2026 -

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you were able to purchase your 2026 Chevrolet Tahoe LT online at such a great price. It’s fantastic that your trip to Quality Chevrolet was worth it, and we appreciate you making the journey. I hope you enjoy your new Tahoe, and we look forward to seeing you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 25, 2026

Sales rep Mikayla Crosby was a pleasure to work with. Very professional and knowledgeable. Made the overall experience of buying a car a positive experience. My only complaint would be If I did not get a More

by wenste81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mikail Crosby
Jun 26, 2026 -

Quality Chevrolet responded

Thank you for your kind words! I’m thrilled to hear that you had a positive experience working with Mikayla at Quality Chevrolet Escondido. She truly values providing excellent service. I appreciate your feedback regarding the owner's manual and understand how important that can be. If you need any assistance, feel free to reach out to us. We look forward to seeing you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 25, 2026

Terrible communication, endless delays, ignored appointment, zero updates, wasted my time, completely unacceptable dealership service experience. More

by milad.rouhimoghadam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AJ Moran
Jun 25, 2026 -

Quality Chevrolet responded

Thank you for sharing your experience, Milad. I understand that communication and timely service are crucial, and it is disappointing to hear that we did not meet your expectations at Quality Chevrolet. Your feedback is important to me, and I encourage you to reach out to me directly so I can discuss your concerns further. I appreciate your input, and we hope to have the opportunity to serve you better in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 25, 2026

My husband tooks his truck for oil change then he got home there was noise so he had to take back . No rentals available . The dealer had the car for almost 5 days . Unacceptable. If it wasent for the li More

by christinarodriguez96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Jun 25, 2026 -

Quality Chevrolet responded

Thank you for sharing your experience with us, Christina. I understand your concerns regarding the noise after the oil change and the extended time your husband’s truck was with us. I appreciate your patience during the service, and we are committed to providing high-quality care at Quality Chevrolet. If you have any further concerns or would like to discuss this matter, please feel free to reach out to me directly. Your feedback is valuable, and we want to ensure your satisfaction. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 25, 2026

Courtesy and professional Well it as a little wait but it was busy. My salesman Ed came out as well to say hello. My service guy was very pleasant. More

by yomarsh54
Recommend Dealer
Yes
Employees Worked With
Service Al
Jun 25, 2026 -

Quality Chevrolet responded

Thank you for your kind words! I'm glad to hear you had a positive experience with us at Quality Chevrolet, despite the wait. It's great to know that Ed and our staff made a positive impact during your visit. I appreciate your feedback, and our team hopes to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 24, 2026

Juan is my go to guy at service. My transmission was having issues and the team adjusted a module and Juan kept me informed thru the whole process. More

by ghicks06
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
Jun 25, 2026 -

Quality Chevrolet responded

Thank you for your feedback! It's great to hear Juan provided you with excellent service while addressing the transmission issues. At Quality Chevrolet, we strive to keep you informed and satisfied throughout the entire process. We appreciate your trust in us and look forward to assisting you again soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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