Quality Chevrolet
Escondido, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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From the moment we walked in until we drove off the lot, we received outstanding customer service. Anthony was absolutely amazing. He took the time to address all of our questions and concerns without givin we received outstanding customer service. Anthony was absolutely amazing. He took the time to address all of our questions and concerns without giving us sugarcoated answers. His honesty, transparency, and professionalism are exactly what we value when making such an important purchase. The management and finance teams were equally exceptional. They worked hard to understand our needs and find the best solution for us. At no point did we feel pressured or taken advantage of. Instead, we left feeling like the deal was truly a win-win for everyone involved. If you’re looking for a dealership that genuinely cares about its customers and values integrity, I highly recommend Quality. Thank you, Anthony and the entire team, for making our car-buying experience such a positive one. We will definitely recommend you to our family and friends! More
I brought my vehicle for a prearranged appointment. It took 3 days just to let me know what the issue was with my vehicle and how much it would cost. Communication was sparse. The cost was very high. It took 3 days just to let me know what the issue was with my vehicle and how much it would cost. Communication was sparse. The cost was very high. More
Great service, very friendly, the only suggestion I have: if possible, get the car out sooner once the service is complete. I waited 20 minutes before my car came out, and even then I had to ask someone to g if possible, get the car out sooner once the service is complete. I waited 20 minutes before my car came out, and even then I had to ask someone to get it. More
I specifically asked my service advisor, Ray to put on the service ticket to do a tire rotation. He advised me that the technicians would do a rotation if it was needed I said no do the rotation because I the service ticket to do a tire rotation. He advised me that the technicians would do a rotation if it was needed I said no do the rotation because I want it done not if it’s needed to do it the tires were not rotated. I was at the dealer for 3 1/2 four hours for an oil change and a tire rotation and when I got home the tires that had more wear on the front we’re still on the front. More
Purchased my 2026 Tahoe LT online yesterday. Cheaper than any of the dealers in my area. Drove 100 miles to pick it up and it was worth it. Saved about $5k. Cheaper than any of the dealers in my area. Drove 100 miles to pick it up and it was worth it. Saved about $5k. More
Sales rep Mikayla Crosby was a pleasure to work with. Very professional and knowledgeable. Made the overall experience of buying a car a positive experience. My only complaint would be If I did not get a Very professional and knowledgeable. Made the overall experience of buying a car a positive experience. My only complaint would be If I did not get an owners manual with the (used) vehicle. But I guess that’s what google is for. More
Terrible communication, endless delays, ignored appointment, zero updates, wasted my time, completely unacceptable dealership service experience. appointment, zero updates, wasted my time, completely unacceptable dealership service experience. More
My husband tooks his truck for oil change then he got home there was noise so he had to take back . No rentals available . The dealer had the car for almost 5 days . Unacceptable. If it wasent for the li home there was noise so he had to take back . No rentals available . The dealer had the car for almost 5 days . Unacceptable. If it wasent for the life time oil change we would take it somewhere else. More
Courtesy and professional Well it as a little wait but it was busy. My salesman Ed came out as well to say hello. My service guy was very pleasant. was busy. My salesman Ed came out as well to say hello. My service guy was very pleasant. More
Juan is my go to guy at service. My transmission was having issues and the team adjusted a module and Juan kept me informed thru the whole process. My transmission was having issues and the team adjusted a module and Juan kept me informed thru the whole process. More



