Purvis Ford Lincoln, Inc.
Fredericksburg, VA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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The best dealership I know of in the area. Ross, David and Greg made us feel very comfortable, made the whole car buying thing painless. Very hospitable, made sure we were comfortable while we Ross, David and Greg made us feel very comfortable, made the whole car buying thing painless. Very hospitable, made sure we were comfortable while we waited for paperwork to get done. I have bought all my vehicles from Purvis for the last probably 20 years and hope to keep buying from them for the next 20. More
Received excellent, outstanding service concerning an emergency visit. My service advisor Troy Robb assisted me professionally and friendly. My problem with a broken windshield wiper arm was resolved and emergency visit. My service advisor Troy Robb assisted me professionally and friendly. My problem with a broken windshield wiper arm was resolved and fixed quickly. 5 stars service from Troy Robb and the technician. I highly recommend Purvis Ford and Troy Robb for all your services needed. More
Everybody was good, hospitality was good, service. I feel like I got a good deal. Bruce was awesome and he used car department. I feel like I got a good deal. Bruce was awesome and he used car department. More
$100 to insert a break light bulb. Seriously - they charged me $100 to change a $3 break light bulb on the drivers side that takes literally 4 minutes. I changed the break light bulb Seriously - they charged me $100 to change a $3 break light bulb on the drivers side that takes literally 4 minutes. I changed the break light bulb on the passenger side the week before and it took me 4 minutes to open the access compartment, remove the old bulb, and insert the new bulb. Purvis used to be fair and reasonable. Not any more. I purchased 3 vehicles from them. Over $100k I've given them. Never again. I'm taking my business elsewhere and you should too. And I'm letting everyone know it. You don't charge good customers (any customers) $100 to change a $3 bulb that takes 4 minutes. That's just theft. They've lost my trust and you should definitely steer clear of them unless you want to get ripped off too. More
Good service friendly service department Can't think of 15 words so just very good service 15 words so just very good service More
I visited the dealership on Monday. Test drove my new Ranger on Tuesday, and took delivery on Wednesday afternoon. Quick and painless! Test drove my new Ranger on Tuesday, and took delivery on Wednesday afternoon. Quick and painless! More
The salesman Percel was very professional & knowledgeable . The finance officer was super also, polite,knowledgeable. Would buy from Purvis because of these two men. The only neg rating is it took me 11 mon . The finance officer was super also, polite,knowledgeable. Would buy from Purvis because of these two men. The only neg rating is it took me 11 months to get the vehicle, which I know isn't Purvis's fault.. Ford needs to get colors of yellow & green in their vehicles. More
Have always found the staff at both the Parts & Service Departments to be helpful, courteous, knowledgeable, and professional. We have always had great experiences in particular with Kenny in Parts, and Tr Departments to be helpful, courteous, knowledgeable, and professional. We have always had great experiences in particular with Kenny in Parts, and Troy in the Service Department. A big shout out also to Mechanic John, who had come to know my 2003 Grand Marquis quite well and takes good care of it for me!! More