Ross Decatur
Ross Decatur at Purvis Ford Lincoln, Inc.
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Ross Decatur

Sales Consultant

Purvis Ford Lincoln, Inc.

11335 Patriot Highway
Fredericksburg, VA 22408

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21 Reviews
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21 Reviews

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21 Reviews of Ross Decatur

January 19, 2024

Dealership Rating
Employee Rating

The sales person made everything very simple would use him again.he made sure everything was done correctly More

by Shanntiffs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 19, 2023

Dealership Rating
Employee Rating

The best dealership I know of in the area. Ross, David and Greg made us feel very comfortable, made the whole car buying thing painless. Very hospitable, made sure we were comfortable while we More

by Bobbi Rausch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Eadie

March 01, 2023

Dealership Rating
Employee Rating

Tony is awesome. I have purchased four cars from Purvis. Love my Raptor the most. Purvis always gives great customer service. Thank you for all you do! More

by Coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Patrick, Tony McMahan , Tony Simms

Mar 06, 2023

Purvis Ford Lincoln, Inc. responded

Hello Coleman, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Purvis Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

February 10, 2023

Dealership Rating
Employee Rating

Excellent dealership. No pressure salesmen .Great service folks when you drop off and pickup your car More

by jxpt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TROY ROBB

Feb 13, 2023

Purvis Ford Lincoln, Inc. responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

August 19, 2022

Dealership Rating
Employee Rating

great service as always thanks to the salesman and finance people. I would recommend for sure More

by dforrest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2022

Purvis Ford Lincoln, Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

August 19, 2022

Dealership Rating
Employee Rating

These people are great at Purvis. Done business with them for years and they never fail to bring Quality service and ease to my vehicle buying experience for both personal and busines More

by dforrest
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathy Sampson ( Finance)

Aug 23, 2022

Purvis Ford Lincoln, Inc. responded

Hi, thank you for leaving such a great review and high star rating. At Purvis Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

May 09, 2022

Dealership Rating
Employee Rating

This is the second vehicle that I have bought from Purvis Ford. They are professional in every aspect. I serviced my truck at their dealership as well and have never received anything less than the best serv More

by Billy1971
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Eadie, Taylor Clark

May 13, 2022

Purvis Ford Lincoln, Inc. responded

Hi, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 27, 2021

Dealership Rating
Employee Rating

The sales personnel, staff and maintenance support folks are exceptional at their jobs. The Ranger that I just bought is outstanding and is loved by myself and my wife. More

by endler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dave Eadie, Andrew Smith

Jan 28, 2021

Purvis Ford Lincoln, Inc. responded

Hi Endler, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

October 27, 2020

Dealership Rating
Employee Rating

I scheduled my 2019 Ford Escape for two purposes. The first was for the routine-scheduled maintenance as prescribed; the second issue was the repair of the rear or “backup camera”. At the time that I mad More

by Barry.surles
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Simms

Nov 11, 2020

Purvis Ford Lincoln, Inc. responded

I apologize for the service you have received during your visit. I did talk with your service writer and he stated that he did order a new camera for you and will contact you to set a time for the installation. If you have any further needs, please call me at 540-898-3000 David Eadie

September 18, 2020

Dealership Rating
Employee Rating

Ross Decatur was a joy to work with, but we could only give Purvis Ford of Fredericksburg 3 stars due to a rather poor service department. The rest of the staff were competent, forthright and accommodati More

by jacree
Recommend Dealer
Yes

Other Employees Tagged: Andrew Smith , Matt Brinson, Tom Linnehan

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