Pure Honda Ferndale

Lexy and the entire staff at Pure Honda made a stressful situation of replacing my stolen vehicle a pleasurable experience! They are very accommodating and their end goal is definitely to make the customer situation of replacing my stolen vehicle a pleasurable experience! They are very accommodating and their end goal is definitely to make the customer happy. The staff noticed that the tread on my tires passed inspection, but we’re almost at half-life, so offered to replace the tires for free. I really can’t thank Lexy and staff enough for their assistance! I think they go above and beyond what is expected from a car dealership so I’m extremely glad I chose to purchase my CR-V EX L with them! Keep up the fantastic service Pure Honda! More

While I did not end up purchasing from them, their staff, David in specific, was very professional and attentive, learning my needs and not trying to "sell at any cost." David in specific, was very professional and attentive, learning my needs and not trying to "sell at any cost." More

I came in looking to upgrade from a 24 year old car to a newer used car. Worked with Chris to come out with a 2012 Subaru Impreza in great condition. Great experience and would recommend Pure Honda and Chri newer used car. Worked with Chris to come out with a 2012 Subaru Impreza in great condition. Great experience and would recommend Pure Honda and Chris to anyone looking for a new or used vehicle. More

I went to pure Honda and had my rear breaks replaced I left the dealership and my breaks were squeaking I took my car back to the dealership twice for the same squeaking breaks Jim went a test drive with left the dealership and my breaks were squeaking I took my car back to the dealership twice for the same squeaking breaks Jim went a test drive with me and everytime I would ask him if her heard the squeaking breaks he would say that he didnt hear the breaks squeaking so I took that as an indication that pure Honda didn't want to resolve my squaking break issue at the end of the conversation Jim tells me to bring the car back if I continue to hear the noise as I explained to Jim that I drive this car ever day if there are any issues I address immediately why should I bring it back when its here today whatever your going to do when I bring it back you can do now at this point I can only say that I will never do business with pure Honda again More

Took car in for service. My service adviser was Cliff. Hr was knowledgeable and very, very pleasant. My service adviser was Cliff. Hr was knowledgeable and very, very pleasant. More

Service person was exemplary! Went over the vehicle inspection completely. Dunning is much better than the previous owner. Would highly recommend this dealer for service on your Honda. inspection completely. Dunning is much better than the previous owner. Would highly recommend this dealer for service on your Honda. More