Pure Honda Ferndale

Happy with the experience i had at the Pure Honda service department. The service greeter was friendly and explained all of the work they were doing and the reasons behind the things they were recommending. department. The service greeter was friendly and explained all of the work they were doing and the reasons behind the things they were recommending. More

The online description misrepresented the trim level at #4. When we pointed out the lack of the advertised amenities, they claimed it was the VIN subscription service that made the error. They still held #4. When we pointed out the lack of the advertised amenities, they claimed it was the VIN subscription service that made the error. They still held to this when we pointed that the correct trim level #2 was hand printed on the FOB key tag (so someone on staff knew the correct trim). I rated this as a 3 because the price was still attractive, and we did purchase the car, but unfortunately it is what we have come to expect from car dealerships. More

Had a great experience purchasing a used car at Pure Honda in Ferndale. the pricing was fair and transparent and the I got to see the cars history and inspection report. Honda in Ferndale. the pricing was fair and transparent and the I got to see the cars history and inspection report. More

Pleasant experience with the sales department purchasing a used Honda. The salesperson was friendly and provided me with a fair price. I'm happy with the car I got and will recommend my friends to this deal a used Honda. The salesperson was friendly and provided me with a fair price. I'm happy with the car I got and will recommend my friends to this dealership. More

Best place to go for a vehicle, hands down! I was able to go in and out with my new vehicle quickly. Even got my car delivered right to my home! I was able to go in and out with my new vehicle quickly. Even got my car delivered right to my home! More

David Bossio was super helpful and helped me find exactly what I was looking for. He made sure to ask if I had questions, provided valuable feedback, and was reassuring throughout the entire car-buying proce what I was looking for. He made sure to ask if I had questions, provided valuable feedback, and was reassuring throughout the entire car-buying process. I never felt pressured or rushed to make my decision. He even stayed past business hours on a holiday weekend to make sure I got the best possible deal. I highly recommend giving David at Pure Honda Ferndale a call if you’re looking for a new or used vehicle. He made the process painless! Thanks David. More

Thank you so much for the excellent service. I was pleased to find great people that were warm and welcoming. This was my first time getting service and it went awesome. The prices were more the I was pleased to find great people that were warm and welcoming. This was my first time getting service and it went awesome. The prices were more then fair, the people were nice and the dealership is very very clean. Thank you again. More

Cliff was awesome! Each time I've visited Pure Honda, the service is always exceptional! They're detailed about performed services, they give you a heads-up on issues Each time I've visited Pure Honda, the service is always exceptional! They're detailed about performed services, they give you a heads-up on issues to address sooner, to save on time and money later. Great team! More

Excellent. Everyone was very friendly, the service top notch, Jim Perilla was great. The waiting room is very comfortable. I am very satisfied, and I will retu Everyone was very friendly, the service top notch, Jim Perilla was great. The waiting room is very comfortable. I am very satisfied, and I will return for future needs. I will also recommend your service dept to my friends and family. Thank you so much. More

A sales agent from Pure Honda Ferndale responded to my Craigslist posting for 2020 Hyundaii SantaFe and offered to give 32.5K. Based on the google reviews I trusted them and visited the dealer. I even can Craigslist posting for 2020 Hyundaii SantaFe and offered to give 32.5K. Based on the google reviews I trusted them and visited the dealer. I even canceled my appointment that I had setup with Cargurus. Only after visiting in person and talking to the agents and the owner, I realized they are doing shady business of falsefully promising to pay an amount, but then try to buy for less. In my case, the promised amount was 32.5K, but they changed it to $29K when I visited personally. They test drove my vehicle and found everything as I had described, and only could come up with an excuse that prices change every day and they couldn’t honor our initial agreement. Surprisingly the price they quoted was just one day before I visited them (how can car value go down in one day?). I had a long argument with Nate Taylor (General Sales Manager) and Sheldon Taylor (General Manager) explaining how unethical and unprofessional they were. Surprisingly the General Manager had argued that my time was not a waste saying that it is similar to visiting a dealer to purchase a car and ending up not buying one (LOL). He offered to pay 16cents/mile to compensate for my inconvenience (LOL). This is clearly an incident of shady business from the dealer, by trying to lure people to visit them and attempt to buy it very low. More