Puente Hills Toyota

New car purchase I bought a new Camry. The folks there were very helpful and courteous. I left with a new car. I am enjoying my new Camry. I bought a new Camry. The folks there were very helpful and courteous. I left with a new car. I am enjoying my new Camry. More

No pressure used minivan purchase. We were looking to purchase a used Toyota Sierra and searching online, the one from Puente Hills Toyota really caught our eye and the price was perfec We were looking to purchase a used Toyota Sierra and searching online, the one from Puente Hills Toyota really caught our eye and the price was perfect for us. Straight and to the point, we worked with Ron Landin in regards to this minivan and he was very helpful and knowledgeable for all our questions we were asking about. What I really liked was that he was very patient since we had our less than one month old baby girl with us and also for me to call my credit union in apply for an auto loan. Working with Kimm Simms also was fast, especially when most of the questions were on a tablet and those questions went by fast and the finance part went quick. I was also impressed with Puente Hills Toyota, with Subway inside as well as a movie theater for those waiting for their vehicles to be serviced. I would definitely recommend Ron and Puente Hills Toyota if you found that used Toyota online and they have it. More

He was a better experience❤️❤️❤️ Because the first time I was at that dealer it was not a good experience but now it was a different ball game Thank you ?????? Because the first time I was at that dealer it was not a good experience but now it was a different ball game Thank you ?????? More

Smoth process Waiting time was short, they update all information about next servicing also the car condition. Executive was really helpful. Using wifi helps lot Waiting time was short, they update all information about next servicing also the car condition. Executive was really helpful. Using wifi helps lot to spend the waiting time. More

2-3hr wait I’ve been a customer for years here at this dealer I usually never wait at the location when getting service. These past two times I have and waiting I’ve been a customer for years here at this dealer I usually never wait at the location when getting service. These past two times I have and waiting time is always reasonable. I work in customer service, I understand when it’s busy the wait will be longer than usual. But this expience I had this Tuesday was by far the worst, I had not wait for my car to get checked so long 2-3hr it took. Very unsitisfied. Will be thinking of going to another dealer even though this one is my favorite to go. More

Regular maintenance Toyota (Puente Hills in particular) has made dropping off and waiting for your vehicle for service the easiest and most comfortable experience. They Toyota (Puente Hills in particular) has made dropping off and waiting for your vehicle for service the easiest and most comfortable experience. They even have a Subway restuarant inside their waiting area. They have computers and internet so you can do work while you wait. Their service staff is courteous and quick. Whether you buy your car there or elsewhere, this dealership got it right! More

Great service Staff were listening and responsive. Both the usher outside and the last staff delivering the car were courteous. The token to get a cookie and a drin Staff were listening and responsive. Both the usher outside and the last staff delivering the car were courteous. The token to get a cookie and a drink were nice. The free internet service is great. More

The gas smell I had a strong gasoline odor inside my vehicle which I believe came from a prior visit. I spoke to Tom Anderson and he took care of me. When I got my I had a strong gasoline odor inside my vehicle which I believe came from a prior visit. I spoke to Tom Anderson and he took care of me. When I got my car back the smell was gone and completely satisfied with the service. Thank you Tom!!!! More

Good People Good people like Tom Andersen are always helpful. I took my wife's RAV4 with this engine rattle at start up and Tom took good care of it. Good people like Tom Andersen are always helpful. I took my wife's RAV4 with this engine rattle at start up and Tom took good care of it. More

Intermediate Service on my Vehicle Kin Kwan was the customer service rep for my vehicle's service on 5/5/2018. I arrived at the dealership around 10am and immediately my service rep Kwa Kin Kwan was the customer service rep for my vehicle's service on 5/5/2018. I arrived at the dealership around 10am and immediately my service rep Kwan was there to help me out. The approximate time to complete the service was about 2hrs. After about an hr and half Kwan notified me immediately that my vehicle's service was done. I got my car back earlier than my expectation and after I drove my car the performance was great! I've also received a report about the status of my vehicle which gave a better insight about my vehicle's condition as what kind of replacement that I may need in the future. I've to thank Kwan for his great service! More