
Puente Hills Toyota
City of Industry, CA
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1,306 Reviews of Puente Hills Toyota
Excellent!! My consultant was very patient in explaining the services my car needed and my vehicle was returned in a timely manner. Thankful for Tom’s faithful se My consultant was very patient in explaining the services my car needed and my vehicle was returned in a timely manner. Thankful for Tom’s faithful service. More
great customer service I drive all the way from Redlands to get my service done by this team! Always firendly and always helpful they make sure you understand what is happen I drive all the way from Redlands to get my service done by this team! Always firendly and always helpful they make sure you understand what is happening. More
Best experience Ray Alvarez was truly amazing we left with a huge smile on our face thank you Ray for the best economic we’ve ever had. Ray Alvarez was truly amazing we left with a huge smile on our face thank you Ray for the best economic we’ve ever had. More
Excellent service Kin offered me really great service that I will definitely be coming back with him again. I have never had someone as friendly as him before and he ma Kin offered me really great service that I will definitely be coming back with him again. I have never had someone as friendly as him before and he made sure to keep me updated with the status of my vehicle throughout the time of the service. More
Tom of PH Toyota service department takes care of business! Don't mess with the some of the lazy ding-bats that can see your service log on the computer, but not budge to work with you for basic warranty repair Don't mess with the some of the lazy ding-bats that can see your service log on the computer, but not budge to work with you for basic warranty repairs. Just go straight to Tom. I've had other issues with management not replacing a windshield covered by a Class Action lawsuit... They did the dumb pen test and brushed me off. I had to go to West Covina for that incident. But I was reassured to be back at Toyota Puente Hills when I had Tom help me along the way. I practically had a lemon '13 FR-S. Tom always made me comfortable that I'll be taken care of. There are small fine and few people like Tom who cares about their customer's and experience. Thanks again for putting my faith back into Warranty repair and customer service. More
Great Customer Service Customer service is really good here, and you can feel that they do care about you and your business, service is super fast and pricing is reasonable Customer service is really good here, and you can feel that they do care about you and your business, service is super fast and pricing is reasonable More
oil change Ms. lauren lynn jung was very professional, she took time to explained everything to me for this service and also for the next one what i need to do Ms. lauren lynn jung was very professional, she took time to explained everything to me for this service and also for the next one what i need to do More
engine alarm & maint. good communication with Raymond. nice service in cashier counter and even promote Toyota credit card. I bought Toyota credit card with 5% discount nex good communication with Raymond. nice service in cashier counter and even promote Toyota credit card. I bought Toyota credit card with 5% discount next time. More
Routine service Puente Hills Toyota has a friendly atmosphere and my service was completed as promised, Tom's a pleasure to work with, keep up the good job, thanks Puente Hills Toyota has a friendly atmosphere and my service was completed as promised, Tom's a pleasure to work with, keep up the good job, thanks More
A Pleasure Visit I visit Puente Hills Toyota for my RAV4 30,000 miles maintenance. My service adviser not only is patient and kind but also explains inspection results I visit Puente Hills Toyota for my RAV4 30,000 miles maintenance. My service adviser not only is patient and kind but also explains inspection results very clearly. It's a very pleasure for the visit. More