Puente Hills Toyota

Gil Saralegui Jr. was an absolute pleasure to deal with. Started with me calling him via phone from an Internet ad and his service was incredible. If I ever buy another Toyota it will absolutely be from Gil Started with me calling him via phone from an Internet ad and his service was incredible. If I ever buy another Toyota it will absolutely be from Gil. Honest down to Earth guy who made me feel comfortable. Thanks again Gil! More

I would like to thank Sim Luu, Max Razai, and Danny Anbar I would like to thank Sim Luu, Max Razai, and Danny Anbar for helping my parents to buy a great car (RAV4) that I needed for a good price!! The c I would like to thank Sim Luu, Max Razai, and Danny Anbar for helping my parents to buy a great car (RAV4) that I needed for a good price!! The customer service is EXCELLENT! They are super friendly and try their best to help us in buying a car and finding the best rate for us. Definitely recommend this place for everyone who are interested in looking for the next car, and look for those names because they are the best of the best! :) Thank you!! More

I started my internet purchase with Byron Powell, and everything was just fine. Then I was turned over to Greg Kern, and it all turned sour. Greg is a typical fast-talking car salesman. He lied to everything was just fine. Then I was turned over to Greg Kern, and it all turned sour. Greg is a typical fast-talking car salesman. He lied to me, pure and simple. He told me I could not get my car with the options I wanted "in this region." Seems that is because the options I wanted weren't in stock there just then, but the one he wanted to sell me WAS in stock. I found out too late that there were two of what I wanted in stock at another dealership nearby. Shame on me for believing him. He has a genius for projecting the aura of respectable credibility while engaging in the most outrageous untruths. I loved the car I traded in, but had to get a Sienna to accommodate a motorized scooter I need to get around on since I am handicapped. It's surely the last car I will ever purchase at my age, and I will think unkindly of Greg Kern for duping me until the day I die. I'll bet he doesn't care, though....... He got another sale!!!! More

Puente Hills Toyota had a large inventory of the model that I was considering to buy. I was given the opportunity to drive the 2012 Camry XLE-V6 several times and to pursue the answers to my questions. Ra that I was considering to buy. I was given the opportunity to drive the 2012 Camry XLE-V6 several times and to pursue the answers to my questions. Ray Alvarez was very helpful in answering my questions and got me a buyers deal that I could not reject. I would highly recommend this dealer to anyone looking to buy a new car. More

I worked with fernando whom was very helpful and not pushy at all, was very friendly ,Max was great, they both knew i was interested in getting my 2007 matrix and did everything in their power to help. pushy at all, was very friendly ,Max was great, they both knew i was interested in getting my 2007 matrix and did everything in their power to help. I want to THANK YOU GUYS for helping me get my car with out a co signer, and with out a big monthly payment... THANK YOU!!! =) I have already told everyone about you guys... More

mr. luu is very kind, professional and patient. he help my brother found their car with greatest value. we made 2 trips and spent hours in searching the right car. also puente hill toyota dealer DO honor t my brother found their car with greatest value. we made 2 trips and spent hours in searching the right car. also puente hill toyota dealer DO honor their ads price with so many to choose from. i will recommend mr. luu and puente hill toyota to all my friends. btw, i am going back to see mr.luu today to buy a car for my daughter this time. More

MY WIFE AND I WERE EXTREMELY DISAPPOINTED WITH THIS CAR BUYING EXPERIENCE! WE DROVE 2 HOURS TO BUY A 2012 CERTIFIED USED CAR WE FOUND ON THE INTERNET. WE WERE PROMPTLY GREETED BY A VERY COURTEOUS SALESMAN, BUYING EXPERIENCE! WE DROVE 2 HOURS TO BUY A 2012 CERTIFIED USED CAR WE FOUND ON THE INTERNET. WE WERE PROMPTLY GREETED BY A VERY COURTEOUS SALESMAN, IKE PADRE, BUT THEN IT ALL WENT BAD. I HAD TO TELL HIM THE PRICE OF THE CAR WE WANTED...WHAT KIND OF HONEST PROFESSIONAL DOES THAT? THEN HE TOLD US OUR TRADE, A 2008 COROLLA, WAS WORTH 2000 DOLLARS, OR BASICALLY, 4000 DOLLARS LESS THAN KBB SHOWED IT. THEN HE TOLD US OUR PAYMENT WOULD BE ALMOST TWICE WHAT I KNEW IT SHOULD BE. THESE ARE ALL VERY DIS-HONEST TACTICS USED BY SHADY DEALERS! WE TOLD HIM WE WERE NOT GOING TO BE ABLE TO MAKE A DEAL, SO HE WENT AND GOT SALES MANAGER MAX REZAI. I KNOW THEY HAVE TO PLAY THESE GAMES, SINCE I HAVE BOUGHT SEVERAL CARS AT AGE 55, BUT IT'S ALWAYS SO DEGRADING! AFTER A VERY LENGTHY VERBAL EXCHANGE, MAX DID BUMP THE TRADE TO 4000 AND LOWERED THE PAYMENT BY ALMOST 100 DOLLARS...SO NOW WE'RE GETTING SOMEWHERE. AFTER ABOUT ANOTHER 30-40 MINUTES OF HUMILIATING NEGOTIATING, WE DID REACH AN AGREEABLE DEAL. THE TERMS OF THE DEAL FINALLY ENDED-UP WHERE THEY SHOULD HAVE BEEN TO BEGIN WITH. WE NEVER SAW OUR SALESMAN AGAIN, HE HAD GONE TO EAT! SO MY WIFE AND I WAITED PATIENTLY TO GO SIGN PAPERS, WHICH SHOULD HAVE HAPPENED WITHIN A REASONABLE TIME-FRAME...MAYBE 5 OR 10 MINUTES. WE WAITED NO LESS THAN 90 MINUTES TO GET INTO THE FINANCE OFFICE TO SIGN PAPERS...I WAS LIVID! WE GOT TO THE DEALERSHIP AT 4:30 PM, KNEW EXACTLY WHICH CAR WE WANTED, KNEW EXACTLY WHAT OUR TRADE WAS WORTH, AND KNEW APPROXIMATELY WHAT OUR PAYMENT SHOULD BE. WE ENDED-UP LEAVING AT 9:00 PM...WHICH IS WHEN THEY CLOSE! THERE WAS ABSOLUTELY NO REASON FOR SUCH UNPROFESSIONAL TREATMENT. More

Sim was really great, everything went fast and smooth with him. We even got a great deal on our new 2012 scion tc for a great price. I would strongly recommend seeing Sim if you are interested in a new o with him. We even got a great deal on our new 2012 scion tc for a great price. I would strongly recommend seeing Sim if you are interested in a new or used car. More

I recently got my Sienna Van 2007 serviced at this dealership. I obtained an oil change and a 4 wheel alignment. I pointed out to the service tech. that one of the rear bulbs was out and that I was dealership. I obtained an oil change and a 4 wheel alignment. I pointed out to the service tech. that one of the rear bulbs was out and that I was not sure if it was the fuse or the bulb itself. When the service was completed, it was not mentioned in the invoice, nor did the service tech. mentioned it. Although the service tech. did a good job of explaining why I needed the four wheel alignment, no report was issued at the conclusion of the service other than a few lines in the invoice, indicating the alignment was performed and set to factory specs. The following day, I received an email from customer services. I replied that I was disappointed with the service, indicating my reasons. No response was provided either via email or telephone call. That's too bad since this dealer is close to my residence, and I doubt I will return. More

Mr. Scott petersen is a very helpful sales manager, he helped me in my car at top condition. He is very friendly. He did me the coutesy of answering my questions. He response to my call timely. He took my helped me in my car at top condition. He is very friendly. He did me the coutesy of answering my questions. He response to my call timely. He took my suggestions seriously. More