Puente Hills Toyota

Very personable staff. Extensive selection. Both gentlemen exceeded And enhanced my first car buying experience. Definitely recommending and returning to service my vehicle. Thanks again. gentlemen exceeded And enhanced my first car buying experience. Definitely recommending and returning to service my vehicle. Thanks again. More

My parents were looking to buy a new car. I took them to Longo. Sales guy didn't try working with my dad. He told my dad he had a party to go to. I called my ex husband who is a Master Mechanic for Toyota ( Longo. Sales guy didn't try working with my dad. He told my dad he had a party to go to. I called my ex husband who is a Master Mechanic for Toyota (at another Toyota dealer) He told me to take my parents to Puente Hills Toyota. As soon as we got there, we were greeted by Randolph. I told him we were interested in the Sequoia. Right away he asked questions getting a feel of what my parents were looking for. Took a test drive, gave us a little history of the area. That was cool. Randolph introduced us to his manager Max, between both of them they worked with my dad. The Sequoia was not on the lot. It was going to take 30 min to bring it from Long Beach. Mean while we were with Jose Diaz of Financing, he was also great. Explaining terms and extras (LoJack, coverage etc) in detail with my parents. Which my parents purchased. White Sequoia finally gets here!! I loved how we were treated. Randolph brought over a spanish speaking Sales person to help explain the gadgets and helped my dad sync his iPhone to bluetooth in the Sequoia. Danny, sales manager came out to congratulate my parents. Danny, Max, Jose,Randolph and the gentleman who spoke spanish (I apologize I didnt get his name) Thank you soooo much!!! And a Thank You to my ex for recommending PUENTE HILLS TOYOTA More

Amazing dealership!!!!!!!!!!! If your in the market for a new or used this is the place to BE, friendly and fun to deal with!!!! Puente Hills is the PLACE!!!!!!! new or used this is the place to BE, friendly and fun to deal with!!!! Puente Hills is the PLACE!!!!!!! More

Thanks Ray for a great car buying experience. We appreciated that you made an all out effort to find us the car we wanted. It is running great. Looking forward to great service when it is time to b appreciated that you made an all out effort to find us the car we wanted. It is running great. Looking forward to great service when it is time to bring in the car for first checkup. Sorry it took so long to write this. Have 1100 mile and only working on second tank of gas ! ! More

Sim was awesome and very helpful. The easiest time I've ever had buying a car. I even left another dealer to buy from Sim. I've ever had buying a car. I even left another dealer to buy from Sim. More

Sim Luu helped me find the car I wanted to purchase right away, and did not try to sell me a higher priced car. He was very friendly and worked efficiently. The process did not take very long, nor was I wait away, and did not try to sell me a higher priced car. He was very friendly and worked efficiently. The process did not take very long, nor was I waiting a long time. I would recommend this dealer! Thanks very much! More

Sim Luu and Max were very friendly and helped with all my concerns. Sim was able to answer all my questions effectively and confidently. I would recommend dealer to others. Very efficient (compared past ex concerns. Sim was able to answer all my questions effectively and confidently. I would recommend dealer to others. Very efficient (compared past experiences with buying cars). More

It was a nightmare. Got an oil change at this dealership for my first time. Waited for about 1.5 hrs on a busy Saturday afternoon which is ok. The service at the Cashier was excellent. BUT the service dept. for my first time. Waited for about 1.5 hrs on a busy Saturday afternoon which is ok. The service at the Cashier was excellent. BUT the service dept. gave me a car wash WITHOUT asking my permission in the first place. I know this is an option at many dealerships. Here is the problem: After i got home, I found spider web scratches clearly visible all over the front hood of my 5 month old Toyota. I was devastated. I didn't even bother to check the roof and the rest of the body. I don't know what type of car wash they did on my car. Was it a machine wash with a gigantic BRUSH? Or was it the car wash guy didn't care about the new paint of customers' car, just scrub it like his enemy's car. ***I bet they wouldn't treat their showroom vehicles like this**** You are a authorized Toyota dealership and should know what you are doing. If I was asked to offer me a car wash, I definitely would've ask them if that was going be a machine wash or hand wash. I am going to take my car to get a $49.xx hand wax today. Hopefully, they can fix the spider web scratches. Since the service dept is closed, I will complain to the Service Manager and Toyota Corporate for this practice on Monday. What a bad experience! More

Prior to visiting the dealership, I went online looking for the exact car I wanted. I checked out 4 dealerships and called them. After speaking with Albert Sanchez he assured me he had the car I described. for the exact car I wanted. I checked out 4 dealerships and called them. After speaking with Albert Sanchez he assured me he had the car I described. I told him I did not want to go from dealer to dealer. I told him that my credit can pose a challenge in getting approved. He emailed me a credit application I filled it put and emailed it back to him. He was honest telling me my credit was a challenge but workable. I trusted him so I went straight to the dealership from work. After all was said and done, along with the help of Jose Diaz in finance I was able to drive out with the exact car I wanted with only half of the down payment I was prepared to pay. So Albert and Jose, Thank you..I love that new car smell and driving my brand new camry. More

This is my first car ( a Prius) and I never thought I would obtain such an amazingly awesome futuristic vehicle. At first I thought a small car would be best, but the value and the reputation of the Priu would obtain such an amazingly awesome futuristic vehicle. At first I thought a small car would be best, but the value and the reputation of the Prius sold me. Max, Sim and Sean respected my family's opinion and our standing on prices. All three knew and understood my budget, and my style. I'm very pleased with the right decision we made as a team. Thank you Max, Sim and Sean :) I look forward to owning, driving and paying for my new car :) woot woot More