Puente Hills Chrysler Dodge Jeep Ram
City of Industry, CA
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821 Reviews of Puente Hills Chrysler Dodge Jeep Ram
The worst service ever. They had my jeep for over 2 months and couldn't figure out the problem. I dropped my jeep off with a half a tank of gas and clean, when it was final They had my jeep for over 2 months and couldn't figure out the problem. I dropped my jeep off with a half a tank of gas and clean, when it was finally returned to me my jeep had dirt layered and leaves all over, and my gas tank was empty. Poor service, customer service is terrible. I'm surprised this service dept is still in business. More
The service advisor Brian Vargas was friendly and very helpful. He met me as I exited my vehicle. He got my vehicle checked in quickly and returned it within the timeframe he stated. helpful. He met me as I exited my vehicle. He got my vehicle checked in quickly and returned it within the timeframe he stated. More
Worst service department by far. Went in for one thing and ended up with a damaged paint job. My vehicles issue never got resolved and my cars paint was damaged again. Service depart Went in for one thing and ended up with a damaged paint job. My vehicles issue never got resolved and my cars paint was damaged again. Service department manager did not care and brushed off my concerns. More
I my abe spoiled but when I take my Land Rover and Mercedes in for service the Service Advisors and counter people are all very professional and attentive. Your team projects the feeling that they ar Mercedes in for service the Service Advisors and counter people are all very professional and attentive. Your team projects the feeling that they are being bothered by having to be of service. No smile, no positive greeting. Take your staff to visit the BMW or Mercedes service departments to see if they sense a difference in environment. More