Puente Hills Chrysler Dodge Jeep Ram

Waited a week to even be seen and even then all the work no completed no completed More

My car got serviced at 9:15am and was done by 11am and not one phone call was given to me until I called an hour before closing. When I arrived 30 minutes before closing, i asked what time my car was done not one phone call was given to me until I called an hour before closing. When I arrived 30 minutes before closing, i asked what time my car was done and everyone acted like they didn’t know when it was clearly written and on the paper. In addition, I told them to call me to let me know in regards to my cabin filter and no call. More

Service dept was prompt service. Phone call was made when my Jeep was completely. Only downfall .. No one answers the phones when calling in office. Phone call was made when my Jeep was completely. Only downfall .. No one answers the phones when calling in office. More

They are extremely good very professional which I love I would highly recommend this dealership to anyone would highly recommend this dealership to anyone More

The worst service ever. They had my jeep for over 2 months and couldn't figure out the problem. I dropped my jeep off with a half a tank of gas and clean, when it was final They had my jeep for over 2 months and couldn't figure out the problem. I dropped my jeep off with a half a tank of gas and clean, when it was finally returned to me my jeep had dirt layered and leaves all over, and my gas tank was empty. Poor service, customer service is terrible. I'm surprised this service dept is still in business. More

Service manager did an excellent job getting my work done on time and at a reasonable price. on time and at a reasonable price. More

Worst service department by far. Went in for one thing and ended up with a damaged paint job. My vehicles issue never got resolved and my cars paint was damaged again. Service depart Went in for one thing and ended up with a damaged paint job. My vehicles issue never got resolved and my cars paint was damaged again. Service department manager did not care and brushed off my concerns. More

The service advisor Brian Vargas was friendly and very helpful. He met me as I exited my vehicle. He got my vehicle checked in quickly and returned it within the timeframe he stated. helpful. He met me as I exited my vehicle. He got my vehicle checked in quickly and returned it within the timeframe he stated. More

Professional, efficient and affordable. Service and recall preformed in a timely manner. Shuttle service from and back to dealership. Service and recall preformed in a timely manner. Shuttle service from and back to dealership. More

I my abe spoiled but when I take my Land Rover and Mercedes in for service the Service Advisors and counter people are all very professional and attentive. Your team projects the feeling that they ar Mercedes in for service the Service Advisors and counter people are all very professional and attentive. Your team projects the feeling that they are being bothered by having to be of service. No smile, no positive greeting. Take your staff to visit the BMW or Mercedes service departments to see if they sense a difference in environment. More