Back

Puente Hills Chrysler Dodge Jeep Ram

City of Industry, CA

3.4
821 Reviews

17280 Gale Ave

City of Industry, CA

91748

Directions

By Type

821 Reviews of Puente Hills Chrysler Dodge Jeep Ram

September 21, 2022

Great service repair experience and prompt delivery. Service team is friendly and helpful throughout the entire process. More

by keoki.hung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Sep 22, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Hello, thank you for sharing your five-star experience here at Puente Hills Chrysler Dodge Jeep Ram! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

September 20, 2022

Had a problem with my car, they fixed it and then four months later it broke again . They said it was still covered , but when I went back they said I had to first go to a body shop ( 2,800 dollars ) they More

by FROMO46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Gillam
Sep 22, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

I’m so sorry. We’re normally known for our exceptional attention to detail and we regret that we missed the mark. We hope you will provide us with the opportunity to learn more. Please reach out when you have a moment. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

September 20, 2022

Debbie is always so amazing. She keeps me informed and updated. Recommend her always. Service is outstanding. More

by LIZCARLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie in service
Sep 21, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We are incredibly grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful. We look forward to serving you again!

September 20, 2022

Debbie provided me excellent customer service. I intend to come back again. Work done in timely fashion. More

by jasonmejia4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deborah
Sep 21, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

September 20, 2022

Really great customer service, the sales man Omar Ramirez, was very knowledgeable with all the deatails. More

by GODINEZDANNY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Tirado
Sep 22, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Hello, thank you for sharing your five-star experience here at Puente Hills Chrysler Dodge Jeep Ram! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

September 17, 2022

Seriously, the cost of maintenance is not cheap. ..But I am very satisfied and grateful for your service..^_^ More

by xiaochongcn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Sep 19, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

September 15, 2022

Great experience every-time. Fast service knowledgeable and friendly staff. My truck was ready when told. More

by 132chavez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Sep 16, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

Hello, thank you for sharing your five-star experience here at Puente Hills Chrysler Dodge Jeep Ram! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

September 15, 2022

This dealership is thee worse! My nightmare continues. On Friday the 9th I took my Durango to get service before heading to Vegas for vacation, walked in around 11:00 I was told it More

by posada197313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Story
Sep 21, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. Please call or email when you have a moment so that we can make sure your concerns are addressed. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com

May 24, 2023 -

posada197313 responded

Josh Story replies when bad surveys come up but up until now still haven’t heard from him…

September 14, 2022

Your staff was very helpful during my visit Checkin was easy and efficient as always More

by sbsd2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Sep 15, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We are incredibly grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful. We look forward to serving you again!

September 14, 2022

This dealer has a huge selection of vehicles. Great Service, Parts, and Sales. I recommend this location for everyone. More

by DANIEL.WARDEN21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gillam
Sep 15, 2022 -

Puente Hills Chrysler Dodge Jeep Ram responded

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words! We look forward to seeing you again here at Puente Hills Chrysler Dodge Jeep Ram

...
45
...