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Priority Lexus Newport News

Newport News, VA

4.8
519 Reviews

12831 Jefferson Avenue

Newport News, VA

23608

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519 Reviews of Priority Lexus Newport News

April 16, 2016

Excellent experience even when buying an older used car Salesperson RJ was super helpful and attentive. When the car needed a little work before taking it home he immediately set me up with a loaner. Treate More

by Revilort
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Rutherford, Renjit Oommen
Apr 18, 2016 -

Priority Lexus Newport News responded

Thank you so much for sharing your experience. We are very happy to hear that RJ and Tony took great care of you with your purchase. We also appreciate your recommendation. At Charles Barker Lexus we strive to offer the best experience in a dealership, and it feels good to know we did just that. Enjoy your new car! Team Charles Barker Lexus Newport News

April 16, 2016

Outstanding service Mohamad was our salesman and you could not ask for a better person. He was staightforward, did not try to talk us into anything and is a people pers More

by bobridd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rutherford, Mohamad Mayassi
Apr 18, 2016 -

Priority Lexus Newport News responded

Mohamad and Charles Barker Lexus Newport News are so excited to hear how happy you are with your purchase. Thank you for all of your kind words. It is a great feeling to know we have made our valued guests so happy during their purchase. Please recommend Mohamad to your friends and family if they are in need. Thank you again! Team Charles Barker Lexus Newport News

April 07, 2016

good experience informative Neighborhood dealership that has good quality cars and high standards. Friendly and informative sales persons that sells reliable vehicles. I would re More

by Will Jackson 326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rutherford, Mohamad Mayassi
Apr 07, 2016 -

Priority Lexus Newport News responded

Thank you for sharing your experience with the dealerrater community Mr. Jackson. It was our pleasure to assist you in your transportation needs. We look forward to seeing you again for either sales or service. Enjoy that beautiful car! Team Charles Barker Lexus Newport News

March 24, 2016

Excellent experience I just leased a Lexus CT 200h through Ranjit Oooman, and the whole experience was pleasant, helpful and one of the best I've had More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Rutherford, Renjit Oommen
Mar 24, 2016 -

Priority Lexus Newport News responded

Tom, thank you so much for sharing your experience on DealerRater.com. We are happy to hear that your interaction was on of the best car buying experiences you have had. Please don't hesitate to stop by the show room when you are in for service to keep us updated on how much you are enjoying that CT200h. Team Charles Barker Lexus Newport News

March 19, 2016

Repeat customer.. We bought a Lexus from this dealership in 2009 and Mo was our sales person. We had such a great experience buying a car and our dealings with their se More

by Phillip60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Cahoon, Tony Rutherford, Kevin Morgan, Emma Wright
Mar 19, 2016 -

Priority Lexus Newport News responded

Thank you so much for sharing your review of your purchase on DealerRater.com. We value our customers and are very happy that it showed during your interaction. We hope that your new RX350 will serve you and your family as great as your last Lexus has treated you. Please stop in to chat with us when you come in to service. It would be a pleasure to catch up. Team Charles Barker Lexus Newport News

March 09, 2016

Many are out there but this is the one!! I purchased a Lexus a few years ago and loved it. But do to the snow we have been having I needed a 4 wheel drive. I looked at a lot of SUVs, but I More

by Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Cahoon, Emma Wright
Mar 09, 2016 -

Priority Lexus Newport News responded

Barb, thank you so much for your continued loyalty and support. We know it really helps with the purchase process when a sales consultant is understanding and listens first. It was our pleasure assisting you with your new Lexus! Enjoy that beautiful car and we hope to see you in service. Team Charles Barker Lexus Newport News

February 18, 2016

Great Experience Emma Wright was very professional and so nice to deal with. I had a great experience there and I was treated very well. Everyone was friendly too. More

by smrtmony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan, Emma Wright
Feb 18, 2016 -

Priority Lexus Newport News responded

Thank you for much for the kind review. Emma is looking to be part of the Charles Barker Lexus team for the long term, and is committed to providing excellent car buying experiences. She is very excited for her first dealer rater review. We hope you have many many trouble free miles on your new purchase. Please stop by and say hi when you are in the area or in service. Thank you!!! Team Charles Barker Lexus Newport News

January 28, 2016

Best salesman in the world!! We purchased our Charles Barker RX-350 Lexus in the summer of 2014 (over 1 1/2 years ago) from John Keck, a very pleasant and professional salesman. More

by luv2golf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Keck
December 28, 2015

Great experience! I have not purchased a car from a dealer other than Carmax in almost 20yrs and I had a great experience at Charles Barker Lexus of Newport News. I got More

by KimmyD225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Rutherford, Renjit Oommen
December 16, 2015

Marvelous Experience Tony was personable, down to earth and extremely pleasant! His approach is direct which I appreciate! The Charles Barker team is an extraordinary grou More

by #RIC Go Getters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Rutherford, Renjit Oommen
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