Priority Lexus Newport News
Newport News, VA
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519 Reviews of Priority Lexus Newport News
Excellent experience even when buying an older used car Salesperson RJ was super helpful and attentive. When the car needed a little work before taking it home he immediately set me up with a loaner. Treate Salesperson RJ was super helpful and attentive. When the car needed a little work before taking it home he immediately set me up with a loaner. Treated exceptionally well even though we weren't interested in a high end new purchase. Finance officer Tony was genuinely helpful and honest. I would highly recommend this dealership top to bottom. More
Outstanding service Mohamad was our salesman and you could not ask for a better person. He was staightforward, did not try to talk us into anything and is a people pers Mohamad was our salesman and you could not ask for a better person. He was staightforward, did not try to talk us into anything and is a people person. It is easy to see why he is a top salesman. I think he wen out of his way to make our purchase as honest and straightforward as possible. I highly recommend him and this dealership. I have purchased 2 cars from them and enjoy the people and serice. HIGHLY RECOMMENDED!!!!!!!!!!!!!!!!! More
good experience informative Neighborhood dealership that has good quality cars and high standards. Friendly and informative sales persons that sells reliable vehicles. I would re Neighborhood dealership that has good quality cars and high standards. Friendly and informative sales persons that sells reliable vehicles. I would recommend this dealership to my friends and family. More
Excellent experience I just leased a Lexus CT 200h through Ranjit Oooman, and the whole experience was pleasant, helpful and one of the best I've had I just leased a Lexus CT 200h through Ranjit Oooman, and the whole experience was pleasant, helpful and one of the best I've had More
Repeat customer.. We bought a Lexus from this dealership in 2009 and Mo was our sales person. We had such a great experience buying a car and our dealings with their se We bought a Lexus from this dealership in 2009 and Mo was our sales person. We had such a great experience buying a car and our dealings with their service department has been outstanding ... so we didn't hesitate to go back to buy a second car. Our sales person was Emma Wright, and what a delight she was to work with. Emma was very professional and easy to work with. Her calm demeanor made us feel at ease and the entire experience was a pleasure. Thomas Cahoon was very helpful in locating a car with the options we selected. Like Emma, what a nice person to wrk with. He was calm, patient and helpful as we selected the options that we liked for the RX 350. Tony Rutherford helped us complete the final paperwork. We could tell that he is very proud of the dealership and sales team, and that for him ... customer service is his number one priority. Kevin Morgan was very patient and explained in perfect detail the in and outs of the wonderful new technology that comes with our new RX 350. Thanks to everyone for truly making this a wonderful buying experience . More
Many are out there but this is the one!! I purchased a Lexus a few years ago and loved it. But do to the snow we have been having I needed a 4 wheel drive. I looked at a lot of SUVs, but I I purchased a Lexus a few years ago and loved it. But do to the snow we have been having I needed a 4 wheel drive. I looked at a lot of SUVs, but I went back to Lexus. These people are excellent I am a faithful Lexus customer. Emma was so professional, kind and understanding of my needs she provided excellent customer service. More
Great Experience Emma Wright was very professional and so nice to deal with. I had a great experience there and I was treated very well. Everyone was friendly too. Emma Wright was very professional and so nice to deal with. I had a great experience there and I was treated very well. Everyone was friendly too. I would highly recommend Emma and the rest of the folks from this dealership to make your car-buying experience a really good one. More
Best salesman in the world!! We purchased our Charles Barker RX-350 Lexus in the summer of 2014 (over 1 1/2 years ago) from John Keck, a very pleasant and professional salesman. We purchased our Charles Barker RX-350 Lexus in the summer of 2014 (over 1 1/2 years ago) from John Keck, a very pleasant and professional salesman. We love the car and can't imagine life without an RX (it's our third!). Yesterday, we experienced a very unusual situation -- we managed to lock our keys in the car. That's not supposed to happen and we don't know why it did, but that's another story. When this happened, we were about 15 minutes from the dealership, and about 45 minutes from our house where the second key was. Not knowing what to do, I called John to ask if there was some magical way to open the car; there wasn't. But then the magic started. John left the dealership, drove to where we were, drove us home to retrieve the key, and then drove my husband back to the car. This is the kind of service that keeps customers loyal. The next car we buy will be a Charles Barker Lexus; the next salesman we buy a car from will be John Keck. More
Great experience! I have not purchased a car from a dealer other than Carmax in almost 20yrs and I had a great experience at Charles Barker Lexus of Newport News. I got I have not purchased a car from a dealer other than Carmax in almost 20yrs and I had a great experience at Charles Barker Lexus of Newport News. I got a good deal on my car and had fun doing it. Renjit (RJ) is an awesome sales man and eager to assist in every way not to mention his great sense of humor. I found the entire staff to be very helpful and kind unlike my experience at another dealership recently. I traveled from Richmond to Newport News to buy this car and I'm glad I did. It's highly likely that I will purchase my next vehicle from Charles Barker Lexus of Newport News! More
Marvelous Experience Tony was personable, down to earth and extremely pleasant! His approach is direct which I appreciate! The Charles Barker team is an extraordinary grou Tony was personable, down to earth and extremely pleasant! His approach is direct which I appreciate! The Charles Barker team is an extraordinary group! I drove 1.5 hours (past the Richmond dealership) because I knew the experience with this team would be 1000% better! Keep up the good work! More