Priority Lexus Newport News

Friendly and Professional Staff I purchased the Lexus ES350. Beautiful car. It was a pleasure working with my sales consultant, Renjitt Oommen. He was available when I called, or I purchased the Lexus ES350. Beautiful car. It was a pleasure working with my sales consultant, Renjitt Oommen. He was available when I called, or if not, he returned my call soon afterwards, and readily responded to any and all questions or concerns I had. Being a friendly and outgoing person, he was easy to work with. I highly recommend him to anyone looking to purchase a vehicle at Charles Barker Lexus. Kevin Morgan was the person who gave me the tutorial on all the dashboard bells and whistles of the Lexus ES350. He was very knowledgeable and thorough. I highly recommend him if you need help in getting acquainted with your dashboard electronics. More

very professional Renjit was my salesman. He kept in touch and seemed to genuinely care about my satisfaction. Everyone at the dealership was friendly and supportive. D Renjit was my salesman. He kept in touch and seemed to genuinely care about my satisfaction. Everyone at the dealership was friendly and supportive. Definitely would recommend Charles Barker of Newport News. More

Great Customer Service My sales consultant Renjit Oommen made the sale of my IS 250 smooth as possible. I would definitely purchase another Lexus in the future from this dea My sales consultant Renjit Oommen made the sale of my IS 250 smooth as possible. I would definitely purchase another Lexus in the future from this dealership. More

Another satisfied customer!! I recently purchased the Lexus ES350. Beautiful car and I love it. Mo was the salesperson who assisted me with my purchase. Great guy, beautiful spi I recently purchased the Lexus ES350. Beautiful car and I love it. Mo was the salesperson who assisted me with my purchase. Great guy, beautiful spirit, and a personable salesman. No high pressure sales tactics and I was very comfortable with him throughout my entire car buying experience with Charles Barker Lexus. More

Mohamad Mayassi Did very good job to help us get my Rx 350 very good job thank you. he help us get the car i need, i well recommed him to all my friends.Mr mo is very nice thank you. very good job thank you. he help us get the car i need, i well recommed him to all my friends.Mr mo is very nice thank you. More

First Time Lexus Buyer After researching luxury SUVS, I went to Charles Barker Lexus of Newport News to look at the Lexus GX 460. I was greeted with enthusiasm by Renjit (RJ After researching luxury SUVS, I went to Charles Barker Lexus of Newport News to look at the Lexus GX 460. I was greeted with enthusiasm by Renjit (RJ) Oommen, and was immediately offered the opportunity to take a test drive. I didn't visit the dealership with the intent of buying a car that day, but after driving the GX 460, I knew it was the SUV I had been looking for. RJ made the process easy and stress free. He not only explained things about the vehicle, but also told me about the outstanding customer service offered at the dealership. I met Tim Rayfield, the general sales manager and discovered a few more reasons why purchasing a Lexus would be a great decision. John Keck was on hand to go over the features of the GX 460 and register me with Lexus Enform, an amazing app that does everything from starting the car remotely, to diagnosing potential issues, and notifying me when it's time for maintenance. Tony Rutherford, the finance manager, not only answered all my questions, but made completing the process a breeze. By the time I left, I had established relationships with people who will be there to help with anything I need moving forward with my new Lexus. I highly recommend going to Charles Barker Lexus to check out their entire line of vehicles, and discover for yourself the easy atmosphere and stress free buying experience. Mary H. Williamsburg, VA More

First Lexus I absolutely love my new ES350 sedan. I had a wonderful experience with CBLNN. Mo was professional, personable and knowledgeable, as was Thomas Cahoon I absolutely love my new ES350 sedan. I had a wonderful experience with CBLNN. Mo was professional, personable and knowledgeable, as was Thomas Cahoon. I so enjoyed working with Tony Rutherford and felt his financial guidance was so helpful when deciding my payment options. Not to mention his easy going personality. John Keck was truly patient with me and very helpful during 'our car tutorial.' Overall, a great car-buying experience. Sue Williamsburg, VA. More

Best Customer Service in Hampton Roads! Bottom Line Up Front - Best Car Buying Experience Ever! Renjit Oommen (RJ) orchestrated the perfect Homecoming for my active-duty military spouse a Bottom Line Up Front - Best Car Buying Experience Ever! Renjit Oommen (RJ) orchestrated the perfect Homecoming for my active-duty military spouse after a rigorous seven month deployment. He was able to answer some very tough questions, meet and exceed my financing expectations and personally delivered the 2016 Lexus Coupe to my driveway 8 hours ahead of her return; amazing! I'm unable to find the word to articulate my gratitude. This man is principally responsible for instantly enhancing my Qualify of Life to years to come. Thanks RJ! Happy Wife; Happy Life! #Winning! More

Outstanding Car Buying Experience Working with Thomas Cahoon, Tony Rutherford, and Mohamad Mayassi to purchase our first Lexus at Charles Barker Lexus in Newport News was the best deci Working with Thomas Cahoon, Tony Rutherford, and Mohamad Mayassi to purchase our first Lexus at Charles Barker Lexus in Newport News was the best decision that my wife and I have made! They empower their customers with the key information that is needed to make a sound decision! None of them were pushy in any aspect of our car buying experience! Definitely will plan on doing business with this group again! More

World Class Experience Mohamad was our salesman and even though we were purchasing a used vehicle, we were treated as if purchasing the most expensive vehicle Lexus offered. Mohamad was our salesman and even though we were purchasing a used vehicle, we were treated as if purchasing the most expensive vehicle Lexus offered. His experience, knowledge, and care really came through as he patiently answered all of our questions about the Toyota Highlander. His goal was to make the experience world class, which it was. He definitely went out of his way to ensure the purchase satisfied my wants and needs. Thank you Mohamad. Thank you Charles Barker Lexus for a wonderful experience, It is easy to see why he is a top salesman. I highly recommend him and this dealership. HIGHLY RECOMMENDED!!!!!!!!!!! More