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Priority Lexus Newport News

Newport News, VA

4.9
516 Reviews

12831 Jefferson Avenue

Newport News, VA

23608

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516 Reviews of Priority Lexus Newport News

January 31, 2019

great people to deal with I dealt with Mr Mohamad Mayassi in my recent Lexus GX purchase , which was the second one I purchase from him and the Charles Barker Newport News deal More

by kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Mayassi
Feb 01, 2019 -

Priority Lexus Newport News responded

Hello, Kevin. Thank you for taking the time to leave us a review. We're happy that you had a great experience with Mohamad. We look forward to working with you again in the future! We hope you're enjoying your new GX, thanks for riding with Charlie!

January 24, 2019

Pleased After getting into an accident and being under pressure to find a new vehicle, due to mine being a total loss. Mr. Nichols was the one who helped us o More

by Kell11688
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Cahoon , Derrick Nichols
Jan 24, 2019 -

Priority Lexus Newport News responded

Welcome to our family! We appreciate your feedback and are so happy to hear that you had such a pleasant, no pressure experience with us. We'll pass along your kind words to Derrick. We look forward to working with you again in the future. Have a great day and thanks for riding with Charlie!

January 23, 2019

Great Experience Derrick did a great job of anticipating our needs and we bought a car from him after a short period of time. Sale went very smoothly - everyone at th More

by CaptRon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Mayassi, Derrick Nichols, Shawonda Massenburg
Jan 23, 2019 -

Priority Lexus Newport News responded

Ron, we're happy to hear that you had a great experience with us! Thank you for taking the time to leave a review and please don't hesitate to reach out if there's anything more that we can do for you. Have a great day and thank you for Riding with Charlie!

January 23, 2019

And the winner is . . . . Derrick and Lexus! Derrick knew the first car he showed me was "the one," and told me everything I needed to know to make the right decision on the v More

by Travelita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jane Tucker, Derrick Nichols, Shawonda Massenburg
Jan 24, 2019 -

Priority Lexus Newport News responded

Thanks for the review! We're happy that you had a great experience with Derrick, your feedback means a lot to us. Have a great day and thank you for Riding with Charlie!

January 22, 2019

Great Experience It was definitely a Pleasure Working with Derrick. My husband & I didn't purchase a Lexus but we did purchase a Luxury Cadillac SUV. We had a problem More

by Veronica Davenport-Mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Cahoon, Jane Tucker, Derrick Nichols, Shawonda Massenburg
Jan 23, 2019 -

Priority Lexus Newport News responded

Hi Veronica, we're pleased to hear that you had a great experience here with Derrick. Your feedback means a lot to us. Enjoy your new Cadillac and thanks for riding with Charlie! Have a great day.

January 22, 2019

Great Customer Service Derrick was vey helpful, patient and knowledgeable. He made my car buying experience exciting and stress free. I left the dealership very satisfied More

by Diamond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Nichols
Jan 22, 2019 -

Priority Lexus Newport News responded

Hi Diamond, thank you for taking the time to leave us a review. We're glad that you had a great experience with Derrick. Congratulations on your first Lexus! Welcome to the family. Have a great day and thank you for riding with Charlie!

January 21, 2019

Buying a ES Lexus 2019 Mohamad T. Mayassi is an excellent salemen that is professional and a friend for life. He is friendly, patient, and very knowledgeable in the content More

by Salemen 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Cahoon, Tony Rutherford, Mohamad Mayassi
Jan 22, 2019 -

Priority Lexus Newport News responded

Mary and Lewis, thank you so much for leaving us a review. We are so happy that you have had wonderful car-buying experiences with Mohamad over the years. We will pass along your kind words. Congratulations on your 2019 Lexus ES and thanks for riding with Charlie!

January 21, 2019

Fabulous services Our salesman “Frenchie” Antar greeted us warmly and displayed an extraordinary knowledge of the Lexus products. We finally settled on an es350. The de More

by Es3502016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick (Frenchie) Antar, Shawonda Massenburg
Jan 22, 2019 -

Priority Lexus Newport News responded

We are pleased to hear of your amazing experience with us! We appreciate your feedback immensely and we're glad that we could deliver such excellent customer service to you. Please don't hesitate to reach out if there's anything more that we can do for you. Congratulations on your new ES 350 and thank you for Riding with Charlie.

January 20, 2019

"Excellent! A Stellar Experience!" This is my second Lexus and I am as ecstatic with this one as with my first one. No, I believe this time far exceeds my first experience. Mohamad was More

by joan2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Speller, Mohamad Mayassi, Shawonda Massenburg
Jan 22, 2019 -

Priority Lexus Newport News responded

Joan, thank you for the review! We are so happy to hear that you had a wonderful experience with Mohamad. Congratulations on your second Lexus and thanks for riding with Charlie!

January 09, 2019

Second time buying from Lexus! This was my second time working with Mohamad. He is very personable and makes you feel like family. The process was quick and easy and I absolutely l More

by DeeM.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Mayassi, Shawonda Massenburg
Jan 10, 2019 -

Priority Lexus Newport News responded

Dee, we're happy to hear that you had a great experience with Mohamad. We look forward to working with you again as well! Congratulations on your new GX and thanks for Riding with Charlie!

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