Priority Lexus Newport News

The team at Priority Lexus was transparent, honest, and helpful through the entire process of building my new Lexus! Todd was so nice to work with and put me in the car of my dreams! helpful through the entire process of building my new Lexus! Todd was so nice to work with and put me in the car of my dreams! More

Great service, easy to purchase a car, take time to review the benefits and options and add ons. review the benefits and options and add ons. More

Exceptional customer service from check in to completion of service. Everyone has always been helpful and informative! Nice that you get to access a video walk through of the evaluation of your car by the s of service. Everyone has always been helpful and informative! Nice that you get to access a video walk through of the evaluation of your car by the service technician. More

The guy who received me was very inefficient . Everyone else is great. My problem was solved..Kudos to the mechanics and to Latoya also , Everyone else is great. My problem was solved..Kudos to the mechanics and to Latoya also , More

I was very impressed with Daryl's expertise, and the manner in which he took care of us. I know him personally and he exceeded the professionalism of prior sales associates that I have encountered at o manner in which he took care of us. I know him personally and he exceeded the professionalism of prior sales associates that I have encountered at other dealerships. The staff was very accommodating. I am already referring others to this dealership. More

Service manager Kyera was pleasant, attentive and thorough. Work on my car was done quickly. The waiting room had snacks and drinks, but it needed a separate area for those who needed to hold long thorough. Work on my car was done quickly. The waiting room had snacks and drinks, but it needed a separate area for those who needed to hold long talks on their cell phones. Overall, I was impressed, and I will return for our next service appointment. More

Great experience, vehicle was ready earlier than requested. Latoya Gleason makes the customer service pleasant. requested. Latoya Gleason makes the customer service pleasant. More

Excellent service and ready when promised. I especially appreciated to have the car cleaned and washed on a cold morning. I especially appreciated to have the car cleaned and washed on a cold morning. More

My experience on having my 2024 RC 350 F Sport serviced on Saturday was from a 1st Class Service Department and Merchandise store. Great communication from everyone i encountered especially from the Servic on Saturday was from a 1st Class Service Department and Merchandise store. Great communication from everyone i encountered especially from the Service Rep "Latoya" who displayed friendliness, attentiveness and great customer service skills throughout! Bravo Zulu! Be seeing y'all again at the next service. More

Mohamad at Priority Lexus of Newport News was a pleasure to work with. Very knowledgeable and helpful during the car buying experience! Highly recommended!!! to work with. Very knowledgeable and helpful during the car buying experience! Highly recommended!!! More