Priority Lexus Newport News

Mohamad has done it again! We are repeat customers with Charles Barker Lexus and we will continue to be repeat customers because of Mohamad Mayassi and the wonderful people at t We are repeat customers with Charles Barker Lexus and we will continue to be repeat customers because of Mohamad Mayassi and the wonderful people at the dealership. It takes genuine caring and very hard work to develop and maintain true customer relationships. Each of our experiences has surpassed the previous one. Mohamad is not only extremely competent, efficient and passionate about what he does; he instills trust - we absolutely trust him and sincerely appreciate his thoughtfulness and attention to detail. We also want to give a big thank you to Shawonda and Tony in finance - they are exceptional! We will be back! More

Great Buying Experience After test driving many compact luxury SUV's and meeting many dealership salespeople, I settled on the Lexus 300 NX. Mohamad Mayassi was my salesman a After test driving many compact luxury SUV's and meeting many dealership salespeople, I settled on the Lexus 300 NX. Mohamad Mayassi was my salesman at CB Lexus in Newport News. He made my buying experience an excellent one and I hope to provide him many referrals over the years . More

My third Lexus lease from Charles Barker Leased my third Lexus yesterday from the same salesperson (Mohamad Mayassi). Charles Barker Lexus seems to have a very successful business model that Leased my third Lexus yesterday from the same salesperson (Mohamad Mayassi). Charles Barker Lexus seems to have a very successful business model that is enhanced by salespeople like Mohamad. There was no rush or pressure. Treated like a VIP by all of the Charles Barker staff that made the buying experience pleasant and not combative. I keep seeking out Mohamad when I visit Charles Barker because he is the best of the best when it comes to customer interest and service. More

"SEAMLESS EXPERIENCE" I first saw this pre-owned RX350 online. Loved the color and mileage...listing price OK. I came prepared to buy... I had done my research and know wha I first saw this pre-owned RX350 online. Loved the color and mileage...listing price OK. I came prepared to buy... I had done my research and know what I wanted to pay along with my trade-in. I called and made appointment with Mohamad "Moe" Mayassi. Moe was very cordial, kind and knowledgeable in today's market. While I was out test driving the RX Moe worked the "deal" and I left that day with my new car!!! Great deal! Very Happy!!! Thank You "Moe" for a seamless excellent experience! More

Derrick and the team are awesome If you are in the market for a new Lexus or a pre-owned vehicle, go see the team at Charles Barker Lexus in Newport News. Thomas the GM is awesome, If you are in the market for a new Lexus or a pre-owned vehicle, go see the team at Charles Barker Lexus in Newport News. Thomas the GM is awesome, he runs a great dealership and his team does not disappoint. Tony is always awesome to talk to and makes you feel at home. Derrick is a true professional and he goes above and beyond everytime. He did this prior to being in sales when I used him as my service advisory at another dealership. If you are in need of sales or service, go see Thomas, Tony and Derrick! More

Purchase of Lexus ES350 Went to Charles Barker late on a Friday. Met in the parking lot by Ruben Goode. Showed me the used car I was interested in and took us for a test dr Went to Charles Barker late on a Friday. Met in the parking lot by Ruben Goode. Showed me the used car I was interested in and took us for a test drive. Made decision later that evening to purchase and notified Ruben we would return on Saturday. Met in the parking lot on Saturday by Derrick Nichols took us through the purchase process. We were very impressed by both Ruben and Derrick. They were both very professional but also personable which made for a very enjoyable experience. More

beyond expected Matt and his team went above and beyond anything my husband and I expected. he delivered the car to our garage 45 miles away. who does that anymore Matt and his team went above and beyond anything my husband and I expected. he delivered the car to our garage 45 miles away. who does that anymore and a red bow on top for our daughter. never have we been treated so well. our daughter loved the car and a great price. thank you matt and team!!! we will be back. More

Great Car Buying Experience It was a pleasure to walk into this beautiful showroom. Every staff member I encountered was experienced and professional. Once my preference was kn It was a pleasure to walk into this beautiful showroom. Every staff member I encountered was experienced and professional. Once my preference was known, my salesman, Mohamad Mayassi showed me exactly what I wanted. The entire experience was wonderful. More

Friendly, knowledgeable and helpful Our salesman, Mohamad Mayassi, was very knowledgeable about the Lexus and all its great safety features. He was was a pleasure to work with and took g Our salesman, Mohamad Mayassi, was very knowledgeable about the Lexus and all its great safety features. He was was a pleasure to work with and took good care of us. He conducted an excellent training session before we left with our new vehicle. Tony Rutherford handled the financial portion of our purchase. He was also very friendly and did a great job explaining the leasing process to us. More

Above outstanding service!! I always receive outstanding service when I am there. This is my 4th Lexus and I am sold on your employees and service. Whether that is buying a new o I always receive outstanding service when I am there. This is my 4th Lexus and I am sold on your employees and service. Whether that is buying a new one or getting it serviced. More